Thank you so much for considering Chapel Hill Ear, Nose and Throat Facial Plastic Surgery as your source of treatment for your medical and surgical problems. We have had the pleasure of serving our patients requirements in this area for over 20 years. Dr. Ronald W. Gerbe was born in New York, graduated from Duke University in 1968, was commissioned as a Naval Officer in 1969, and returned from duty in North and South Vietnam as a combat veteran decorated for valor under fire to attend medical school at the University of North Carolina at Chapel Hill.
Reviews (10)
Griffin Honeycutt
May 08, 2022
I did not find Dr. Gerbe particularly helpful or professional. I came in for sinusitis, and I left with the feeling that he had just sort of decided what was wrong with me after a brief once-over rather than taking the time to figure out what was causing my problems. He prescribed me five different medications before getting any test results back, and though I took the full course of each of them, they had no affect and I actually got worse over that month, which isn't to say that they were the reason why things weren't improving, but they weren't doing anything to even halt the progression of my condition either.
Other doctors I've spoken with have described his methods as generally outside the realm of accepted practices, as he tries prescribing antifungals for most everything. He also entered the examination room wearing a "Don't Mess With Texas" mask and complained (to a first time patient!) that the government wasn't letting doctors prescribe certain medications, specifically name dropping Ivermectin and Hydroxychloroquine, so he made it clear where his politics where very quickly, something that I found very unprofessional.
The receptionist is also very rude and lacks basic customer service skills, as every time I interacted with her either in-person or over the phone she sounded actively annoyed that she had to talk to me. I feel like I wasted my time, money, and energy here, and the only reason I'm leaving two stars instead of one is that nothing he did actively harmed me.
Other doctors I've spoken with have described his methods as generally outside the realm of accepted practices, as he tries prescribing antifungals for most everything. He also entered the examination room wearing a "Don't Mess With Texas" mask and complained (to a first time patient!) that the government wasn't letting doctors prescribe certain medications, specifically name dropping Ivermectin and Hydroxychloroquine, so he made it clear where his politics where very quickly, something that I found very unprofessional.
The receptionist is also very rude and lacks basic customer service skills, as every time I interacted with her either in-person or over the phone she sounded actively annoyed that she had to talk to me. I feel like I wasted my time, money, and energy here, and the only reason I'm leaving two stars instead of one is that nothing he did actively harmed me.
Pamela Smith
Aug 13, 2021
I was treated by Dr. Gerbe 25 to 30 years ago. He saved my life and I know I likely would not be alive today if I had not found him. I had an extensive sinus infection with daily severe symptoms. I had seen several EENTs with no help. I was desperate and afraid for my life. He was kind, patient, and recognized the seriousness of my condition. He talked to me like I had some intelligence--I have postgraduate degrees, but doctors talked to me as though I was ignorant.
He also treated me with kindness and compassion. He treated my 4 yr old daughter and did surgery on both of us. He was amazing. I got my life back! I've been to many doctors in North and South Carolina since that experience and have never met another physician like Ron Gerbe. Please overlook the rude receptionist and do yourself a favor.go see him. You won't regret it. He is a saint!
He also treated me with kindness and compassion. He treated my 4 yr old daughter and did surgery on both of us. He was amazing. I got my life back! I've been to many doctors in North and South Carolina since that experience and have never met another physician like Ron Gerbe. Please overlook the rude receptionist and do yourself a favor.go see him. You won't regret it. He is a saint!
Matt Scruton
Mar 27, 2021
My first appointment with Dr. Gerbe went great! I had to wait 3+ weeks to see him (with a nasty case of sinusitis) and, now that the appointment is done, I am so glad I did. I waited because I've seen several ENTs over the years and they never seem to help beyond clearing the existing issue. Dr. Gerbe will treat you like a human that needs care. For the first time in my life I am excited to begin what I feel is a path to feeling better and to have a go-to Doctor for anything Ear, Nose, or Throat.
Elizabeth Thornton
Nov 10, 2020
Jessica Richardson
Jun 04, 2020
I attempted to call to make an appointment for my sister who needs attention as soon as possible. I am prepared to pay out of pocket, and up front, including for a possible surgery; however, when I attempted to make the appointment, the receptionist kept interrupting me. I asked how much the initial appointment is, but before I could even finish my question she stated "it's $225" which is fine, but her tone was negative as if I couldn't afford the service or something.
I attempted to give her background information as to why I was trying to schedule the appointment, and she again interrupted with a "we don't have anything for two weeks" which would have been fine, only I get like she had no interest in helping me schedule an appointment for my sister, who possibly needs surgery (she has a hole in her throat and was referred by the emergency department last night) and I am willing to pay out of pocket, and upfront. I will take my money elsewhere.
I attempted to give her background information as to why I was trying to schedule the appointment, and she again interrupted with a "we don't have anything for two weeks" which would have been fine, only I get like she had no interest in helping me schedule an appointment for my sister, who possibly needs surgery (she has a hole in her throat and was referred by the emergency department last night) and I am willing to pay out of pocket, and upfront. I will take my money elsewhere.
Yelena P. Francis
May 30, 2020
Dr. Ronald Gerbe is a great doctor! It is a rare case to find an attentive and caring ENT specialist, and finally I found one in Chapel Hill. Dr. Gerbe is a very knowledgeable doctor, who helped me very much. Moreover, he is a skillful surgeon who performed a septum procedure, which helped me to solve my breathing problems and permanent returning of ear and sinus inflammation.
Andrew Hackendorn
Nov 29, 2019
Sherri Montgomery
Jun 26, 2019
Lisa Estes
Apr 30, 2018
Dr. Gerbe is an excellent surgeon who thinks outside the box. My youngest son suffered greatly from constant sinus infections for years until Dr. Gerbe did his very gentle, highly effective nasal surgery for him! He almost never has a sinus infection now and its been 8 years! My other son is planning to have surgery as soon as they can schedule it! Thank you, Dr. Gerbe!
Crystal Wright
Nov 18, 2017
Dr. Gerbe is the best doctor I've ever seen. He truly wants to help people and get to the root of the problem, not just geussing what is wrong and putting a band-aid on the problem. He spends time with each patient.like an hour or more and is never rushing people. He isn't about how many people he can see a day! He would rather cure 3 than see 30.
He walks you through each step of any procedure to make you feel as at ease as possible. This is great for anxious people like my wife! My whole family has seen him.grandma, 2 aunts, 3 uncles, my mama, my wife, my cousin, and myself! Not to mention how many of our co-workers we have sent his way that adore him! If you have any ENT problems, he's the man to see! Five stars just isn't enough!
He walks you through each step of any procedure to make you feel as at ease as possible. This is great for anxious people like my wife! My whole family has seen him.grandma, 2 aunts, 3 uncles, my mama, my wife, my cousin, and myself! Not to mention how many of our co-workers we have sent his way that adore him! If you have any ENT problems, he's the man to see! Five stars just isn't enough!
