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Cooper Kim L What could be better than a full-service pediatric vision center that your children can't resist visiting? If you have been looking for a specialized ophthalmologist to provide the highest level of eye care and service, then you will be pleased to come home to Dr. Cooper. With a professional staff to meet all your specialized needs, including infant eye issues, as well as a playful approach to exams and corrective lenses that will encourage your youngster's desire to see better, our team will become your 'go to' destination for family care.
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Age-related macular degeneration (AMD) is a deterioration of the macula inside the eye. The macula is a small area in the retina that is responsible for your central vision. This small area of the retina is much more sensitive to detail than the rest of the retina (called the peripheral retina-which gives you side vision).
Due to abnormal development of the eye lens during pregnancy, maternal infections or genetic issues, congenital (at birth) cataracts affect about three out of every 10,000 newborns in the U.S. Children. These affected children develop cataracts before their 16th birthday and are diagnosed with pediatric cataracts or cataracts isolated from congenital abnormalities.
Wearing contact lenses allows you to showcase your entire face without eyeglasses. If you are going to an event and want to ditch the glasses or prefer to forego glasses on a daily basis, contact lenses allow you to see without the bulking glasses adorning your face. Unfortunately, one of the downsides to these lenses is that they can contribute to eye infections.
Unfortunately, diabetic patients suffer from more than just having to regulate their diets and lifestyles and possibly taking multiple medications or a regular injection to control their symptoms. Uncontrolled or under-controlled diabetes takes a toll on the cardiovascular system. Some diabetics even develop a condition known as retinopathy, which can lead to complete and permanent blindness.
Reviews (9)
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Al Mo
Jun 19, 2021
We were new to this office. The first time that my wife called to make an appointment, she sensed the receptionist had an attitude toward her accent and acting rude but since Dr. Cooper is the closest ophthalmologist to our house, we made the appointment. We had our first visit (online visit) and Dr. Cooper was kind, cool, and professional. For a pharmacy issue, I had to call their office (basically returning their call that I missed two minutes ago) to change my pharmacy to another location.

The receptionist was super rude, I got the exact same feeling that My wife had. We already know that English is not our first language and we have an accent but this is not something new in this area. Many people like us live here. I reacted to the behavior and made it clear that I sensed their attitude toward my accent. The receptionist continued the same behavior and said they will transfer the message to the girls back (didn't get the info on the pharmacy) and hung up.

I called back and asked their name (Marcy) and asked why they hung up on me. The response obviously wasn't convincing. I was so affected by this behavior that I gave them a lecture on inclusion and diversity. Some of us were not lucky to be born here or come here and start learning English from young ages. Some of us went through different life paths that English is not our strong suit but we still live in this area.

We interact with people (native and non-native English speakers) and make a living. I am deeply sad about doing business with this office and the fact that I didn't pass on this office in the first place. I try not to give 1 star reviews, especially when the doctor was doing an ok job but this interaction made me sad in so many different levels that I made this decision and writing this long review. Considering what's going on in the country now, this makes me think twice why I should have business with an office that tolerates such behavior.
Wendy Zeng
Mar 08, 2021
Visited Dr. Cooper's Optical Department again, which is always my favorite place to get glasses. Jenny and her co-workers are very knowledgeable and helpful. The Optical Department is by appointment-only, and has nice arrangements to ensure safety.
Srini Utpala
Feb 20, 2021
New to the office. Have full insurance through VSP. Had to pay $90 for my 7 year old son eye exam. I have been wearing glasses for 30 years and never paid $90 for an eye exam out of pocket after insurance - typically pay $25 at other optometrists. Good physician service but the bill left a bad taste.
Mob
May 21, 2020
I am giving the office a 1 star not because of Dr. Cooper but rather the staff and the professionalism of the office. Our entire family comes to this office but not for much longer. Dr. Cooper is very friendly and kind and our family loves her specifically our kids. This past week we were at another glasses store purchasing a new pair of frames for my son and while I was in their I found a pair I liked and was going to get.

When my wife called the office to have my prescription faxed over the girl in the front office was rude about her having to send the prescription over and began to tell us our prescription may be expired. We asked if she could confirm and she said yea I'll either send it over or call you. We waited for almost 3 hours and when we tried to call back the office was closed.

This is not the first time her staff has been rude. God forbid you need to reschedule because the girl in the front will make sure you know she is irritated. I don't do business with companies this unprofessional and like I said this has nothing to do with the Dr but the people she employes are a representation of the office so for that I will seek a new doctor.

If she ever let's her Office staff go and rebuilds with friendly and caring people I will be back but until then we are taking our business elsewhere. Sorry Dr. Cooper but Jaquelin is the rudest person I have ever dealt with with her lack of concern passive attitude. When I told her my family would no longer be patients she was passive and said ok fine without trying to address the issues. This lady will drain your clients Dr Cooper
Aude M.
Feb 22, 2020
I would rate 10 stars over 5 if I could! Dr Kim has been amazing with our baby, extremely high skilled, kind and thorough, we highly recommend her. Thank you for everything Dr Kim! You helped us in a tremendous way.
Jen Miller
Apr 24, 2019
Dr Cooper is great, but the front office people are incredibly rude as well as the people working in the eyeglass/frames dept. I've spend HUNDREDS of $$ on glasses for my kid- after 2 years still they can't get them right and want me to pay more $$ to try to correct the problem. So, I have a worthless pair of sports goggles for my kid that cost me about $500 over the course of 2 years and 3 visits.

They were supposed to call me this week with updates, so far I haven't heard form anyone. Very disappointing. Unfortunately will now have to look for another pediatric eye Dr.
Natalie Brace
May 28, 2018
I saw Dr Deanna Nyugen for an eye exam and she was wonderful. Very knowledgeable and sweet and very thorough. She adjusted my prescription and helped me pick out a nice pair of glasses, I can finally see again! I would definitely recommend her!
Y. M.
May 22, 2018
Dr. Cooper is THE best doctor I've met! she helped enormously with our daughter's eye problem. She's the only ophthalmologist who figured out my daughter is having a hemangioma rather than a blocked tear duct. She's super sympathetic, professional and with impeccable bedside manner. I've heard great things about her from other doctors before meeting her, and I just can't say good enough things too after that.
Marco Duke
Nov 22, 2016
I went their for an eye appointment. Unaware that I had a contact lense examination, I didn't bring/wear my contact lenses. When we got there the person was extremely rude and probably the most impatient person I have ever met. Overall not a very good experience. Assistants were great but Dr. Apte was outstanding and kind.