Kentucky Eye Institute - Peter J Blackburn

Dr Johannes Evans is amazing. The staff is friendly. However, they are really, really bad at scheduling! They always schedule people on top of each other. I've never had a wait time less than 45 minutes, which is completely absurd. I have to allot at least 2.5 hours just for an annual eye exam.

Upon arrival the receiving staff was very nice. Dr. J. Evans was cheerful with a great personality however I felt rushed. I was triple booked with 2 other ladies all with appts at 3pm for the same Dr. (Learned that while we all visited as we waited). I finally saw Dr. Evans at 4:48. Being anxious about having eye surgery, I was only going in for a consultation, just for a talk, to understand the process of surgery.

I was not expecting an exam and to have my eyes dilated. No one told me I should have had a driver bring me. The drive home was a nightmare! Total time with Dr. Evans was less than 10 min. After a whirlwind and confusing conversation I was then escorted to Shannon to set up surgery. She was very nice however, after being dilated and told it would take about 2 hours to see clearly, I was expected to read and sign papers for an invasive eye surgery I could not clearly see to read.

I was then asked a personal question that had nothing to do with my eyes, did not relate to this office visit and violated hippa laws. By this time I was so overwhelmed and stressed I said "forget this" and walked out. I will not return to this office.

This place is awful our appointment was at 12:45 and at 2:45 my husband had still not seen his doctor and at 2:45 she had just gone in to see another different patient. This office has also been told by me on several occasions that their handicap door opener does not work and I have been telling them that for over a year. I will never return to this place again.

Poor scheduling practices! My husband and I were told we had consecutive appointments, when we were actually booked into the same 15 minute spot -for two eye exams?! The wait time was so long that I had to leave. My husband stayed but had an even longer wait. Trying to reschedule but the next available appointment is eight weeks away. I'll go elsewhere.

I have been a patient at Kentucky Eye Institute for about 2 years. I've seen multiple providers there for various needs with my eyes. I believe they have the highest level expertise available in most areas of eye health and vision care. I feel very fortunate to have access to this extraordinary team.

Very pleased with Dr Evans and his skilled operative capabilities. I definitely would recommend him to anyone who has to have cataract surgery. Well worth the wait time in Ky Surgery Center for Dr Evans and crew to complete the operation. Kudos for 20/20 vision afterwards.

Took over 2 months to get my glasses. They never have a set time to go to lunch. They have been gone at 10 am and then days later be gone for lunch at 1pm. Absolutely ridiculous! The lady that called to tell me my glasses where finally there said she'd have them ready. Now I'm here she's not here and the lady at the desk is saying she can't go get my glasses at all because she doesn't know which ones are mine or if I owe anything! Staffing in all places are really starting to suck since covid!

There's no one else I want to work on my eyes. I had my LASIK with Dr. Evans in 2003. In 2020 I had a freak eye injury and drove all the way from Ashland to see Dr. Blandford in case I needed surgery. I fully trust the doctors of KEI, some of the best in Kentucky.

I had a great experience at Kentucky Eye Institute! They got me an appointment super fast and everyone was very kind and friendly! I especially appreciated Karen for going above and beyond in her patient care skills! I also appreciated Dr. Bryant Evans, as he was very knowledgeable about the concerns I had. The woman who helps with the glasses was a breath of fresh air (I cannot remember her name, but she was amazing!). I definitely will be coming back for any of my eye care needs!

I have been a patient here since I was a child. Never had a bad experience. I've been seen by Dr. Curtis and Dr. Johannas Evans. They have great patient skills. The Ophthalmic Technologists are always wonderful and friendly.

My experience at Kentucky Eye Institute has been nothing short of outstanding as a patient for over a decade. I have travelled from any city I've lived in to make sure I have my appointment with Dr. Curtis. The staff always treats you like family, and never minimize any of the concerns (though some have been very minor) I have consulted with them on over the years.

Just this past appointment, Dr. Curtis was even kind enough to take the time to advise me on an eye infection my puppy had. I can genuinely say KEI has provides the highest standard of ethical and quality care and I would 10/10 recommend!

While the doctor is great, the rest is awful. 2 plus hours in thw waiting room, evdry single trip there, if you ask questions to the staff, expect to get a snappy growl back of "im just doing my job", when asked simple questions evidently the staff feels its a personal attack, because god forbid you reply with a simple yes or no. Your time is of 0 consideration to these people, they work at a snails pace and the patients suffer from it. Go elsewhere, youll be happy you did.