West Orange Orthopaedics

Dr Jacob Cox and Dr. Kevin cox are wonderful doctors. They listened to my history, didn't make any assumptions, and performed all of the xrays and MRIs before reviewing them in detail WITH ME. They went above and beyond showing and explaining everything in my tests and what my future options are for my condition. I am forever grateful I found these doctors.

With that being said. Leslie works the front desk and unfortunately her tone and giggling were very condescending this morning. This was a very difficult visit for me. I don't understand why asking about disability is funny, but that was not a great start to an already nerve racking appointment. I don't want to be mocked and giggled at when I'm at a professional establishment. I hope this concern reaches who it needs to. 6/16/22. Back for a follow up. Leslie is checking me in this morning. She's still as miserable as ever.

From the minute I walked in the door I was met with a very polite and accommodating front desk staff. The medical assistant who took my information was great. The x-ray technician was fun and very professional. My appointment was with Dr. Jacob. Loved him! I was there for cortisone injections in both shoulders. Absolutely painless! I highly recommend this group to anyone looking for a great orthopedic doctor.

I was amazed with the level of compassion Dr Cox and his staff have. To hear genuine empathy from an Orthopedic Surgeon was mind boggling. They take time to listen to you as well as answer questions. I highly recommend going here out of any Orthopedic Clinic in Orlando

First meeting was in December. I was referred to this place by another Ortho for surgery, Dr. Cox was great but his surgery scheduler was the worst. Was told to call her to set everything up and she never answers. Called me the first time to say she was working on stuff. Didn't hear anything for a few weeks so I called to check, left voicemail no answer to no call back.

After 3 times I sent an email to the general email box and she called back the next day with so much attitude that she was just so busy. I finally waited a few MONTHS its now April. Called no answer or call back. I found a new Ortho. And surgery was completed within 2 weeks with no issues and a staff who fully keeps me informed. Don't waste your time here. Being in pain for an extra 4 months was not worth it.

Dr. Jacob Cox is amazing. I broke my elbow and he took me right away. He was so thorough and answered every question I had. He also treated my grandson who was in a motorcycle accident. They were so happy with him too. I would recommend him to everyone.

Dr. Jacob Cox is absolutely amazing and treated my husband with a level of care he has never had before. 100% recommend Dr. Jacob Cox to anybody, best ortho I have experienced in central FL!

I was a patient of Dr. Torres on November 22,2021 for a left knee pain. The Dr. prescribed me Ant-inflammatory pills and did an Injection, as per guidelines, as the evaluation of the xrays indicated ostoarthritis. A follow up appointment was scheduled for the 10th of january 2022. So far so good, but waiting at least 2 weeks, nothing of these 2 medications worked on me, so i was still in pain.

So i did call their office to have an early appointment well before my follow up visit. She could't give me an appointment although, i pleaded with her that i am in pain and i need to see Dr. Torres asap. She should have accomodate me as i am a current patient in pain. The next day i called his extension to leave a detailed message of my condition for the Dr. hoping the nurse or the Dr. would eventually follow up the recorded calls.

I waited 48 hours, but no body called me back. I called again and left a message, but still nobody called me back. atleast to prescribe me a stronger pain killer. I tried to call other Othopaedic Drs to help me out in my pain, but i couldn't get an appointment. The last resort for me was heading to the ER on 12/12/21. They helped me in prescribing a stronger pain killer and referred me to another Orthopaedic Dr. whom i saw the next day, and gave me an order for an RMI, as the evaluation of the left knee showed a torn meniscus.

Now getting back to Dr. Torres staff and nurses, i would say they need a lot of training in how to deal with patients with pain I bet, they never bothered to relay the message for him, and to call me back. It is not enough that Doctors dignose the problem of the patient, but he has to be on top and have responsibility of the staff working under him.

In other words i wouldn't have left for another Orthopaedic Dr. and to the ER if they treated and handled my pain appropritely and properly. No Dr. or Nurse in the nation would leave their patient in pain, it is NOT acceptable. In all cases i will give this office 1 or maybe 2 stars.

Dr Jacob Cox is amazing! Took his time to answer every question I had. Super nice and super patient and went over my X-ray and CT with me and answered every question. I will make sure to recommend him to everyone I know!

Ive had multiple surgeries performed by West Orange orthopedics. And they've all turned out excellent. I've had both knees replaced, and both shoulders repaired. I've only had positive experiences. On a scale of 1 to 10 I would rate them 11. That is how confident I am in this group.

I have had very professional and kind experiences in this office. All the staff are kind, helpful, the Dr's are well mannered and professional i absolutely love this place. I go back a long ways here from my sin to myself my husband. I would and have and will recommend this facility to anyone! Dr. Jacob Cox will listen to you and answer any and all your questions.

I absolutely am grateful for this office and all the doctors working there. He is there for his patients he has helped me get to where i am now. The journey isn't over yet almost and Dr. Jacob Cox is there with me. Thank you West Orange Orthopedics