Boulder City Hospital - William R Bilotta

Long wait. Understaffed. Left there with no definite answer of the reason why I went in to begin with. Go somewhere else if possible.

5 negative stars I would give them Christine in the ER released my schizophrenic son who had a psychotic break today and had a psych hold on him because he said he was fine! You can t trust a nurse who is brain dead enough to believe a schizophrenic. Keep this info on hand incase you come across him and harm comes to you so you can sue Boulder City Hodpital

DO NOT GO HERE! I've either been here for myself or with family members, and they are terrible. My most recent experience was that I had a bladder infection. They took no vitals, except for my blood pressure. They didn't even take my temperature. I was there 30 minutes and all they did was put a strip in my pee to confirm what I already knew. I saw the doctor for less than a minute.

They gave me a prescription and sent me on my way. All good until I got the bill. My insurance paid thousands but I still owed almost $1000. I kept calling and trying to pay but it always went to voicemail. They would call me during work and I asked them to call back later. They never did. I would call when I got off work (around 3 pm) and I would always get voicemail.

I just found out that even though I kept trying to pay, they sent it to collection. DO NOT GO TO THIS HOSPITAL! I broke my foot with a silly accident and refused to go their ER. I waited until the next day when I could get to a competent hospital.

I was admitted to BCH emergency room 1/27/22 at approximately 4AM with severe migraine. I was immediately made to feel like a nuisance. Due to a "migraine rescue RX" taken just before being admitted I could not communicate coherently. I asked for water no less then 10 times, which would have helped with the communication, but was not given water for several hours. Boulder City Hospital ER staff needs to be educated regarding migraine. A migraine is NOT just a headache. NO ONE DESERVES TO FEEL LIKE A NUISANCE IN ANY EMERGENCY ROOM!

Took my 6 month old baby in, thinking he had RSV. The doctor literally walked in, listened to his lungs, and said "well mom, it's just a cold". Didn't take temperature, or look in ears, nose or throat or test him for anything. A couple days later I take him into pediatrician because I didn't trust that opinion & sure enough he has RSV & a ear infection. Started breathing treatments & a prescription for a ear infection that day. So happy I trusted my mommy instincts.

Dealing with the ER is an insufferable ordeal. The mind of the staff is already made up about thier patients the second they walk through the door. The primary care is just as bad that I had to walk out. Drove 45 minutes the the VA to receive the best help available.

I went in because I hurt my ankle. The woman who checked me in was super nice. The doctor came in, Dr. Sergent, and he was very short. Xray ordered, took about 20 minutes for them to bring portable machine. 2 hours later to get my result. Displaced fibula fracture. Dr. Sergent stated I needed reduction of the fracture to try and line it up. I asked of it was really necessary since I was already scheduled with an orthopedist the next day.

He was pretty insistent and was already calling people to my room to begin. They still won't let family in because of covid and I was terrified. I started crying and he didn't seem to care. He proceeded to inject me with 50cc's of ketamine. I had really bad hallucinations and I literally felt as if I was dying. Apparently I was screaming that I was dying, but I don't remember anything.

When I finally came to, and was trying to focus, he came in and I told him I didn't like that at all. He acted mad that I had an adverse reaction to a drug that I later found out was a HORSE SEDATIVE and Hallucinogenic. I went home and ended up having surgery anyway with screws and plates. My ortho told me he didn't do that great of a job lining my fracture up. Don't let them do this to you! Can't wait to see me over-inflated bill.

Not sure why I even use the ER in Boulder City. There's truly not much they can do for you! I had a severe abscess tooth/ cellulitis above cheekbone. - they did no diagnostics - barely looked at me- sent me down the road to Sunrise. There- they did iv antibiotic, bloodwork, & CT of eye & sinus to make sure I wasn't gonna die. They said " ER in BC should close" interesting huh.

I say, either kick it up a notch BC, or just keep you LTC & Phyc open. They are your money makers anyway. Most everything is transported out by ambulance or the ambulance asks " where do you want to go" anyway. It's more like an urgent care- sorry - but that's my opinion

If I could give this place minus stars, I would. I went in there. Gave them my insurance information. Was admitted to the hospital, to "run tests." I got a bill for 22k. I told them my insurance should have paid for it. SEVERAL TIMES! They still never billed, I have been fighting with them, and now that amount has been turned over to a collection agency and on my credit report! I have made EVERY attempt to have them bill, and I would pay any remaining balances, but they will NOT submit to my insurance.

CARBON MONOXIDE POISONING: Facts I was visiting Boulder City for 4th of July weekend (2021). I stayed at Sands Motel of Boulder City (ok for a lake/boating trip). During the stay at around 1am in the morning a was awoken to my son calling me on my cell phone to find out if I was alright. I woke up to a headache, blurred vision, red skin and difficulty breathing.

My son informed that a Boulder City Police SUV was backed up directly in front of my motel room door and very close to my room wall air-conditioner. The police vehicle was running (its 95 degrees outside) and occupied by a female police Sgt. When asked, the police Sgt. told me she had been there for about 40 minutes watching for drug activity at a nearby motel (not the Sands) I asked her if she realized her vehicles exhaust is entering my motel room.

She had the oh-shit look, said she was sorry and drove off. I dialed 911 to complain and request a Watch Commander contact me. A few minutes later a callback. I should of figured same female. She's the watch commander. again she was apologetic. Now About Me: Im a 64 year white male, I'm a Nationally Accredited Paramedic with over 20 years of emergency and critical care paramedicine.

I have a history of respiratory issues, I had been recently discharged from a California ER for respiratory issues, I have a flat-coated retriever service dog- who alerts to any sign of respiratory distress. So I'm in my room, both me and my dog are both sick, I grab my pulse oximeter, initial reading 88 percent on room air. Not Good at all. Open room door for ventilation, start a breathing treatment, pull my t-shirt off, red skin, blurred vision, look a the dog eyes sunken and dry, increased skin tenting, drycral mucous membranes. 5 minute re-assessment - minor change in pulseox. 91 on RA.

Decision making time: Call 9-1-1, for EMS, or get to the nearest Hospital ER? Well hum. 9-1-1 gets me Boulder Fire Dept Paramedics- well that's the same city that caused this problem. City police/City fire. Not a safe option. Alternative is Boulder City Hospital. Less than 1 mile away. I can remember my name, I know I'm in Boulder City, and I know what's happening to me.

I get "Bear" the service dog, how you doing buddy, need cooling measures the room is now about 90 degrees, get the dog. dam if we're both dying in this room. I get Bear, map myself to Boulder City Hospital. 0.7 mile, and like 3 minutes by car. ARRIVAL AT BOULDER CITY HOSPITAL ER PARKING LOT. VERY CLOSE TO THE AMBULANCE ENTRANCE. I google the number its now 2:09 in the morning. phone answered by a female.

Hi I'm Mike. I'm outside your hospital near the ambulance entrance. I have been subjected to Carbon Monoxide Poisoning, I need help I'm here with my service dog, were both sick. Response: We don't allow service dogs in a hospital, only seeing-eye-dogs are allowed in the hospital. Ma'am I'm in the hospital parking lot I have a pulseox of 91 I'm sick, what do you mean you don't allow service dogs. this went on. NO DOGS! OK. She's of no help, never give up, I'm going in.

Right thru the ER Ambulance bay. Get to the door, push button, push multiple buttons, nope cant, get in. - I know I will crack the door code. Nope, didn't work, knock, nope, knock harder, . Nope no ones coming. yes I see someone, says 24 hour Emergency. Walk to a side door, nope looks locked and closed. No activity, no one else around, I'm on my own. look at Bear, It's me and you buddy.

Now What. Call Kaiser Hospital Nurse Hotline. speak to a RN on the phone describe what happened. You need to get to a emergency room for treatment I'm told. Next Nearest Hospital St. Rose at 11 miles, can I drive, well still blurred vision my headache dull, but safe to go that far. should I call 9-1-1. I ended up laying in a Boulder City Park at 3am in the morning. Sprinklers are on, using every breathing treatment I can, keeping bear hydrated.

I could call my son but he's s new day with a infant to care for in his room. Has the hospital violated a ADA regulation Violation? ADA dogs not allowed in a Hospital? EMTALA violation? OIG investigation? JCAHO Violaiton? Negligent Hiring Practices/ Negligent Supervision Negligent Retention How about the Boulder City Police Dept? Gross Negligence?

I got chollah jumping cactus spines taken out at Boulder City Hospital after being turned away from several urgent care clinics and being informed by St. Rose Domincan ER (in a rude and sketchy manner) that NV state law prevents them from telling me if they're contracted with my insurance until after I've been treated. By the time I got to BCH I was tired and irritated from driving between urgent cares and the other hospital and calling my insurance company multiple times to figure out what clinics were covered.

I was also scared about the spines in my hand because I'm not from the area and I had no idea if they were poisonous or carried a high risk of infection. From arrival to discharge, the staff were empathetic and attentive. The secretary, nurse, medical student and attending were all efficient and friendly. They explained things in a way that I could understand.

When I left, my discharge packet it made it clear about what I needed to do to care for myself at home. My only gripe is that it took a long time for each new person to come to me and do their thing but that's understandable because I had what turned out to be a very minor injury in the ER.

If I could give this hospital no stars I would. Do NOT put your loved one in this hospital. They will not come out the same. The nurses mistreat the elderly. The drs put the elderly on unnecessary psych drugs without families permission. This hospital is dishonest and good at covering up their wrong doing. And with Covid you can't see how your family member is actually doing! This is a warning for ANYONE considering this hospital for the elderly. TAKE THEM SOME PLACE ELSE! This hospital should be shut down and certain nurses and drs fired.

My husband was seeing his dr in the same area, he had a red spot on his leg and within 2 day it became painful. His dr sent him immediately to the ER, I of course couldn't stay due to covid19 however, my husband communicated how the Dr, and nurses kept him updated on each step and how long it would take, he was later diagnosed with cellulitis and was immediately put on IV antibiotics. When he was able to come home I received a call to head Back to BCH. Therefore, if my husband was impressed that's saying a lot.

By far the best hospital to go to! They are always quick, efficient and actually care about their patients. I have been to this hospital several times and the two doctors I've been treated by have been amazing. The most recent was Dr. Sergent he's absolutely in the right career field. Thank you from the front desk staff to the nurse whom I didn't catch her name to Dr. Sergent. This hospital deserves to be positively recognized for their service.

You will get taken to the cleaners by this ER and its doctors. Go anywhere else if at all possible. I went in for a one and a half inch laceration (mountain bike accident) on my shin in February, 2019. The care performed by a pleasant young female resident was fine. It included a brief saline rinse, several local lidocaine injections around the cut and six staples as well as an antibiotic shot.

The shock came when I got the bill for $2400 a month later! The hospital portion was about $950 which included $450 for the doctor. That would have been fine but Dr. Harrington, the ER doctor at the time also billed $690 for the "consultation" and another $876 for the wound repair. This was in addition to the $950 hospital charge. Medicare normally allows about $225 for the equivalent procedure.

I am in medicine and attend billing courses each year. In standard billing, the "consultation" is bundled in with the procedure fee unless there is a separate identifiable diagnosis (use of modifier-25) which in this case there was not. So basically I was charged $690 to ask a few questions and conclude the wound needed to be closed. I tried multiple times calling and writing letters to explain their faulty and dishonest billing practice and all they could tell me is that the ER doctors don't do the coding or billing and wouldn't have any idea what is going on.

I am sure they enjoy their fat paychecks they receive from the service they provide. I will never mountain bike in Boulder City again and risk dealing with this ER. Stay away!

Unless you have a life threatening event DO NOT GO TO THE BOULDER CITY HOSPITAL EMERGENCY ROOM! The doctors will bill you separately above and beyond your medical insurance deductible. I was billed $250 for my insurance deductible and then over $2,800 by the treating doctor! This is a practice that people of Boulder City should be outraged at.

My son had abdominal pain a couple of weeks ago, I was told that there was a quick care by the hospital now and sent my "just turned 19" son over there. He inquired and a woman sent him to the Emergency Room where, they took his vitals, and a doctor felt his abdomen and said he has two small hernias. My son had not received his new insurance card yet and the "collectors" there made him pay a $250 deposit.

I asked, "For what exactly?" Again, walked in, vitals, and felt his abdomen, no blood work, no tests, NOTHING. The bill arrived: $1198, are you kidding me, this is exactly what is wrong with our country, a quarter hour of work. I have lived in Boulder City, NV for 27 years, I have never gone to Boulder City Hospital and I will continue not too as somewhere along the way, the hospital has forgotten to take care of patients not their pockets. Signed, Kelly Jackson

This review is about the ER. On this last new years eve our little one year old slipped on the bathroom rug and hit his head on the tub pretty hard and got a good sized cut. As first time parents it was pretty scary and stressful to have a baby screaming with an open wound and blood coming out. My parents took us to the hospital and needless to say my wife was feeling pretty bad about our little guy.

We went to the ER and my wife spoke to the nurse at the reception desk. Instead of getting our insurance info and all that as soon as possible the nurse, an older and unfriendly woman, put on her life coach shoes and asked questions like what was our kid doing up so late and why didn't my wife love her baby. A baby learning to walk can slip and hit their head on anything anytime of day.

She said much more than that and by the time my wife and child went back to be seen by the doctors she felt horrible. That nurse should have done her job instead of prying into our lives making a bad situation worse. The doctors were very friendly and helpful though and were grateful for their help, but because of the emotional abuse my wife went through at the ER desk we won't go back to this hospital.

We recently had to go to the Mesquite Hospital for a similar accident and because of our positive experience there I thought I'd write this review about our contrasting experience at the BC hospital. The nurses at the Mesquite hospital were very friendly and understanding, not judgmental. It's nice to have a hospital that doesn't assume you're terrible parents.

Only go here as a last resort. If you can get to Henderson or Vegas do it. Very disappointing service. One time I came here and was dehydrated and received one bag of liquid injected. Less than 2 hours. $8500. Really. They are very hard to communicate with and quickly attack your credit. Emergency room is similar to a walk up outdoor window for an interview to see if they permit you to enter. Very bad experiences. St. Rose is so much better you cant compare them. These guys may be good to give staples or stitches

Being charged 2 k for a 10 min visit. Saw one person and now have 2 debt collectors after me. Seriously these people are thieves

I came to this facility early in the morning with neck pain and difficulty swallowing (the swallowing issue being the main reason, I thought it best to get checked out). It was slow and we were greeted by the female staff, who were very pleasant. I explained why I was there at such an early hour (difficulty swallowing) and they went on to report "a lady with a stiff neck" to the on duty doctor. Great, that's not what brought me here, but ok.

A short time later I'm greeted by an older doc who saunters up and asks what brings me here at 0400 in the morning, with an undertone of "I-bet-you're-here-for-drugs." I said "it's not for the pain, it's because I'm having trouble swallowing and that's a bit scary. I'm not here in an ER for a neck-ache!" Even after explaining that, he continued to be what I can only describe as annoyed I was there.

This was making me pretty angry--and insulted--as a healthcare provider myself to the local community and visitors. I came to your facility for help, not to be talked down to like street scum. They did do a CT to check the soft tissue and found nothing, discharged me. I still have the symptoms and swallowing problems. If they continue, I'm never going back to Boulder City that's for sure.

To be fair, the female nurse was very kind. But I would try another facility like DeLima or the new Henderson location if you don't like being talked down to by the on call Dr. if you hate your patients, it's time to retire.

Dr. Meeks was extremely dismissive. He acted superior and unkind. I think that the job has desensitized him and he treats patients as a paycheck instead of putting the overall patient care first which is what I look for in the medical community. He's extremely lacking in compassion and I don't believe he has any core values. Maybe it's time to retire.

I have had to use the ER at Boulder City Hospital two times in the last two years and both times had a really good experience. Both Dr. Meeks and Dr. Rollins showed a great bed-side manner and made me feel comfortable and calm. The nurses and staff were equally as nice. And I did not have to wait to be seen. I highly recommend the ER at Boulder City Hospital.

If I could give 0 stars I would. We are visiting for work out of town and while here my daughter got sick with a fever of 105.8 and when we went in the check in lady was great the nurse was great and the doctor was the worst! Don't go here. Why wouldn't you let us know you don't have the resources for pediatrics at the beginning rather than let us be there and tell us at discharge.

The doctor. Dr. Wallace seemed angry when he walked in and tired. I get that doctors are exhausted but have some freaking compassion. He didn't talk to us except for at check out he talked to the nurse didn't tell us labs he ordered just ordered them, didn't explain what he thought was happening or what he was looking for. When he asked why we were there I began to explain to him and he let out a huff of get on with it. Excuse me?

But I figured you'd like to know what was going on and how this happened. I've never had such a bad hospital visit in my life. My daughter isn't even a year old. When I asked how much Tylenol I should give her he just said I don't know calculate it. Wow. Just wow. In a scared mother who is worried sick about her child! If you go to this hospital I highly recommend you don't see this doctor.

Had a completely different experience this time! Very impressed with everyone who helped me today. From the physician, student physician, nurse, ultrasound tech, xray tech and registrar. Everyone was very friendly and made me feel much better. Thanks Boulder City Hospital!

Nurse Anna made me feel very comfortable and at ease, I have a fear of hospitals and she stayed by my side and gave me comfort. Will be coming back

This hospital discharged my 75 year old mother who was just starting to recover from a stroke, with promises that a nurse would be checking on her starting the next day. We called the nursing agency to find out they were not coming until at least three weeks out. The social worker, Sandra Flores, had misunderstood or misrepresented that my mother would have care the day after she returned home.

The hospital knew that my mother lives alone, and would require care if she was being discharged. I asked multiple times if they were sure they had care for her and I was assured that the nurse would be over the next day. I called multiple times over the weekend trying to get some answers and help, but no one was able to help me out. It has been 4 days since she was released and NO ONE from the hospital has returned my calls to explain or apologize for the stress they caused me and my elderly mother.

With no thanks to them we were able to make emergency appointments and get the nurse set up. It is scary to think what would have happened to my mother if I was not able to rush out there to sort things out for her. She would have been left ALONE in her home for weeks without ANY medical attention. I don't wish this HORRIBLE experience on anyone and their loved ones. Thank God my mother is now ok, and settled back at her home trying to recover from her stroke, no thanks to Sandra.

Go anywhere else but here. The staff working the emergency room was so rude and cold I couldn't believe it. We wanted to go elsewhere after we got in the back but they said they would charge us so we had to stay, (my co-pay is $350). The nurse and doctor on duty treated me like a drug addict with their sarcastic questions and insinuations. Only after they did my blood work, did they start to be concerned.

They didnt even help me, What a waste of $350, as they said they only deal with life threatening situations. I definitely wouldn't go there again in any situation, life threatening or not.

It's no more than a clinic. Save yourself the frustration and disappointment and go to a real hospital.