Rochen Donald Do - Ears--Nose--Throat--Sinus--Allergy

Dr. Brandes is a exceptional surgeon and my morning headaches are gone. Sinus misery and deviated septum fixed. It's nice to breathe easy again.

I needed nose surgery and was recommended to go see Dr. Brandes. I can't say enough how nice the staff was to me. They made the situation less stressful and easy for me. I always enjoyed talking to them and having conversations with them, I really enjoyed every visit I had with them leading up to surgery. Dr. Brandes did an amazing job on my nose surgery and made my nose look perfect.

He was very clear about what he was doing and what had to be done for the surgery to be successful. I couldn't have asked for a better staff and a better office. I truly appreciate everything they did for me.

Everyone there is pretty nice and thorough! Make sure you have ALL your paperwork, cards and everything you need bc they will refuse you if you don't. The staff is friendly. Wait time was horrible! I had an appointment and still waited over an hour in the room. My time is just as important as the doctor. Please do not overbook just to be rushed out for the next patient.

I went recently and the front desk staff was nice and the lady who performed my hearing test was very nice and explained everything well. Unfortunately, the doctor is impatient. The lady could have done an assessment if she had a couple mins because my tinnitus started acting up. The doctor (Dr. Brandes) rushed me out of there and I felt he was a bit judgemental. I have an appointment scheduled in a few weeks but I may cancel it and try to find another doctor.

One of the worst doctors offices I have ever seen in my life. Has the worst patient service starting from the lobby. The girls behind the desk are very bad at scheduling, the doctor is a terrible and impatient doctor. He was yelling at my 83-year-old mother because she moved while he was cleaning her ears. She was in pain and the doctor was still yelling "don't move" and not checking to see if something was wrong.

They're very busy and are always packed, no social distancing. This wasn't the first time this happened to me and my mother. I will never come to this office again and I will report this doctor and the office to the health department. I just wanted to make sure my community knows about my experience and can take it into consideration.

I had a Pleasant experience here. I am extremely big on common courtesy and respect. They were also extremely quick and answered all my questions without an issue. I would definitely recommend with five stars. If needed. I would schedule another appointment without any doubt.

I went there due to some hearing issues in my right ear. The professional staff did an initial diagnosis, audiology test and Dr. Brandes recommend course of action. My hearing has returned to my normal and I am very happy. The facility is crowded and appointment times usually run about 15-30 minutes late, but the level of treatment and care is excellent.

The first appointment I had with Dr. Brandes was after 5pm. I felt like I was being rushed out of the office and not listened to because it was after 5. I've had dizziness and ringing in my ear for almost two months now. This appointment was at the beginning of the year. He ordered a dizziness test and said to go on a "no cats" diet. During that appointment while I waited I could hear co workers chatting outside of the room pretty loudly. Complaining about co workers in the office and making quite a bit of noise.

This didn't sit well with me, I wondered how things are run if they were complaining about the office like that. Later that week I had the dizzy test and it was determined my right ear was weak. He wanted to try the no cats diet for two weeks and proscribed me meclizine. Two weeks go by and no changes so we scheduled an mri which was two weeks later than that. while the mri was being scheduled, the woman at the front desk referred to Dr. Warren Brandes as "the doctor with no brains" on the phone to the person at the mri location.

I was shocked and didn't know what to think. I couldn't believe an employee would say that right in front of a patient. He saw me after the mri and couldn't remember anything. He was saying again to take meclizine and go on a no cats diet, and get a dizzy test done. I said I've already been doing that for almost two months now when you initially made these suggestions.

He said my chart from the dizzy test was no where to be found and left the room for the nurse to find it. That poor nurse, I felt bad for her. He barged in while she was still asking me follow up questions and she wasn't ready for the doctor to come in yet. I'm not sure if I just had bad luck with these appointments or not. I think he may just have too many patients to handle, and he seems rushed when visited. I didn't make my follow up appointment and will be going somewhere else.

The front staff is extremely rude, unprofessional, and not knowledgeable of their services. Staff of an EAR, NOSE, and THROAT doctor did not even know what a deviated septum was even though the correction procedure is listed on their website. Came across as extremely condescending so I decided to bring my business to Dr. Kewson out of Canton who has extremely helpful and professional staff.