Hawthorn Medical Associates

I have Dr. Etter, but usually see my nurse practitioner of that office and she is so fantastic! Kind, empathetic and caring. Dr. is great too, both kind and professional, staff is nice and down to earth as well. Thanks for the wise advice and great healthcare!

I can not speak on behalf of all providers but Dr. Justin Etter has been nothing less than amazing. I have yet to meet another doctor as great as him. He has been extremely helpful along my medical journey. Very prompt in answering any questions I have. He is very professional but at the same time compassionate and always takes my feelings into deep consideration. Just a very down to earth, realistic doctor. I highly recommend him for anyone looking for a primary care physician. You 100% will not regret it!

I would of give a zero star if they offer that option, absolutely terrible place, my doctor retired so they told me to call arrange a new one, guess what the new doctor first appointment to see me is 9 months later, but they said if you feel ill you can call his office they will squeeze you in, but when I called they told me to go to urgent care, basically he won't see me even if I am dying, went twice to urgent care they can't figure out why I am having fever for 11 days. Called the new patient coordinator to see if I can change the doctor that can see me, a msg comes on saying will call you back within 48 hours, over 60 hours later I am still waiting for their call. Called to complain they connected me to someone with voice mail saying she is on vacation for a week.

They don't care about their patients, no wonder they have only 3 and half star, that's bad for a medical facility, actually it should be less. Don't go there and find a different place that give you respect and care.

My husband and I both have Dr Mathew Costa as a Cardiologist. In 2011, Dr Costa saved my husband's life! After seeing doctors for over 9 years to treat high blood pressure, no one diagnosed him with three blockages. The same week we saw Dr Costa, he was referred to a thoracic surgeon and a triple bypass by week's end. One of his arteries was blocked at 90%, another at 80% and another at 70%.

He was able to diagnose in one day what others had not in 9 years. Dr Costa is a caring and thorough physician. Between my husband and myself, we also have Dr Stephen Keith, Vascular Surgeon, Dr Thomas Vallone, Gastroenterologist, Dr Mark Ventura, Urologist, Dr Ryan Gates, Primary Care, Jamie Cordeiro, NP, Otolaryngologis, Dr Steven Andelman, General Surgery, Rose Zolnierz, PA OBGYN and Dr Edward Klein, Orthopedic Surgeon. We highly recommend them all.

The primary doctor is great! Stay away from physical therapy, they ARE NOT among the best! The psychiatrist department has a great foundation.

If you care even the slightest bit about your child, DO NOT bring them here. This is an awful place that could care less about your family. They said it best themselves "our health is our main priority not your one year old child's."

I have to edit this review. Although I waited a very long time time. The staff was phenomenal when I complained about the wait time. They so understood my side, and even showed me they were bothered by the fact I was upset. They were awesome, it's actually St. Anne's that's connected to Hawthorne here. Great place, and people

Don't waste your time going to urgent care here. Showed up for an earache and sore throat, was told the wait would be around an hour. I agreed that would be fine. 2 hours later and several people who came in after me were seen before me. Finally left when a person who came in an hour after I did was called before I was.

Dr. Kelly, Pam, and Claire are amazing! Dr. Kelly is very knowledgeable and very down yo earth. She always listens carefully to your concerns. They helped me through my 1st pregnancy and gave me confidence all the time. The two ladies at the lab (2nd floor) are the best! You all make me feel safe, that's the reason why I feel like you are part of my family. Many thanks for everything you did.