Parschauer Eye Center

I brought my grandmother for her eye appointment. We have been waiting for over and hour. When I talked to the receptionist she informed me that typically appointments take an hour and a half. Very unprofessional. I've never waited an hour for the doctor let alone had an appointment 90 mins long.

Had to order my 5 month old glasses and I had to keep calling everyday to see if they were in. They told me 3 weeks and I finally called and asked and she tells me that they were in a box that she just hasn't called yet. So lazy and I will never use them again.

I was greeted and treated professionally at all times, and in a timely manner. The whole visit took less than an hour start to finish. Dr. Heilman's exam was through and her report was informative. Eye glasses were not needed and were not pushed on me. Rescheduling for a follow up was offered but not pressured to do so. Great overall experience

Dr. Dudenhofer and the staff at Parachauer Eye Center are THE best. My cataract surgery went exactly as planned and my 65 year old eyes now see better than my 10 year old eyes ever did.

I had the best eye exam I've ever had in my life. I've been having yearly or near yearly exams for the last 34 years and NEVER before have I been so happy with an appointment.

Dr. Walker was amazing. My kids love him! Cody helped us pick out fashionable glasses for the whole family! Cody is awesome!

After waiting for 2 hours after my appointment time for a test I didn't even need to take, I had to tell the lady at the desk that I had to leave because I had somewhere else to be. They got me in with the doctor within 5 minutes, and he spent about 5 minutes with me just to say things look good but they can't get me a new pair of glasses, I had to go somewhere else. SO! I will not be going back here. Normally it's not THIS bad, though the wait is always long.

For starters, I travel extensively for my job. Recently, I sustained an eye injury at work, took a visit to the emergency room, and ended up at Parschauer Eye Center. From the first time I walked in the door, to my last appointment, I was given a brand of customer service that I thought was long gone, the entire staff, the Dr's, the gals at the front desk, everyone in this building, I want to give a huge thank you, and kudos to all, for showing me what true customer service is and always should be.

I really wish I could remember the names of all the people who put up with me being late, grouchy and a general pain in the ***. A special thanks to Dr's Kristina Thomas and Eric Dudenhoefer for their patience and understanding, and contacting me on weekends to make sure things were all good. Disregard any of the reviews you'll read after this one, these people rock! Thanks again Parschauer!

I've never had a worse experience with someone in my life. Dr. Thornton roles her eyes to questions she finds ignorant, I was simply trying to educate myself. What's worse is I think it may have been an issue with the color of my skin, after one of her replies included "your kind". Terribly bigoted, I wouldn't never recommend anyone.

Avoid at all costs. This is a large facility and is a factory only to seek profit. They are overstuffed with a patient base. You see a new doctor each visit, and having to keep on reminding whatever new doctor you receive about your medical needs is annoying. And the wait time is horrendous. ABSOLUTELY HORRENDOUS. You don't sign in, wait, see a doctor/get tests etc., reschedule, and leave like a normal practice.

You are herded like cows between three waiting rooms in a maze of space - get called in, get put back into the waiting room, wait for 30-45 minutes, get called in, and then put into another waiting room. I have been coming here for 5 years and every visit I am there for two hours minimum, and an entire afternoon needs to be blocked out. My last visit had an appointment time of 2:00 PM, and I did not get to leave until 5:04 PM.

Especially avoid if you need special tests done with your exam, such as a field vision test because that will just increase your wait time. Staff is very disorganized due to the insanely large patient base. You will feel like a widget. I experienced multiple billing mistakes, scheduling errors, and receiving the wrong contacts. Doctors themselves are very good and professional, but are not personable due to seeing many patients, and will rush. You are simply a number. I leave feeling absolutely exhausted and stressed, and now that my insurance has changed, and I am relieved that I will have to find a new practice.

The most caring and efficient eye care ever. My family has seen Dr. Parschauer and his associates for over 10 years. 4 of us have had cataract surgery, 5 of us glasses and contacts, and my son had lasik. We breezed through it all and couldn't have been happier with the results. They really go the "extra mile" to be sure you're comfortable and satisfied.

I was amazed at how quickly I recovered from my cataract surgery and I could see clearly again! Dr. Ken is so calm and soothing, always puts me at ease. I'm waiting for my 96 yr. old aunt to complete her yearly eye checkup, while I sip my coffee and watch the waiting room television. You can't beat that:

Though the facility is nice and they have a very large selection of frames so i gave a 1 star. I liked my first doctor. I do not like being sent to a new doctor each time I come in and on top of that my perscrption was wrong right from the start. The new eye doctor clearly over corrected my vision and then perscribed bifocals. The frame fitting girl tells if i do not want the biofocals then i can get it with out. BIG MISTAKE!

What they should have done is reexame me as i feel the script was wrong from the minute i tried them on. so now a year later struggling with a bad perscript. and going back to my old glasses (waste of $500) I can finally go some where else to get the proper eye exam and glasses.

I always find everyone at Parschauer Eye Center to be very caring and professional, and I continue to recommend Parschauer Eye Center to all my friends. I have had eye examinations with Dr. Amy Drossman, and Dr. Kenneth Parschauer has performed laser surgery on my eyes for cataracts. I'm very pleased with the results and the care I have received from them and from their friendly staff.

I live out of state but spend 6 months of the year working in Sandusky. My ophthalmologist in Philadelphia asked me to get my eye pressure checked this week locally. Parschauer Eye Center turned out to be in my insurance network and had an available appointment the same week I called. I am extremely impressed with their operation. They quickly moved me from check in to a waiting room where I only waited five minutes before going to an examination room.

I was immediately given an exam and pressure check followed by a doctor's exam within five minutes. I was in and out within 1/2 hour, start to finish, and everyone I met there was notably competent and friendly. I couldn't be more impressed.