Burns Mary A

I had a very negative experience with this practice. But there are a few positives about this group, and it would not be fair if I didn't share those. First of all, thank you to the front desk staff and the nurses on the nursing line who were available to answer several questions. I'm sorry you had to be on the receiving end of all of my concerns which should have been fully explained and answered by either my NP or physician.

Thank you to the ultrasound tech who went back and printed one of my ultrasound images at my request. You showed me more care and concern than anyone else I saw during one of the worst moments of my life. If you are going for preconception counseling or a routine telehealth visit, you may have a good experience as there are a few caring individuals here. However, be prepared to advocate heavily for yourself.

If you experience a loss, your experience will likely be abysmal. Expect to be seated in waiting room full of pregnant women while undergoing this loss. Expect no one to show even the slightest bit of concern for what you're going through. Expect to follow-up with several questions to the nursing line as no one will counsel you on what to expect and if you've never experienced it before you will worry excessively over what is normal and what is not.

No one will take the time nor give you the time to answer the questions during this very sensitive time. They will blame covid and staffing issues instead of apologizing or showing any kind of remorse or concern over what is likely one of the worst experiences of your life. I have shared my feedback with Sentara and the group itself. I did not receive any follow-up on my concerns.

I would not wish my experience on anyone. Please know that pregnancy loss can cause mental harm and PTSD that can affect someone for the rest of their life. Please do better.

The medical care was great, but the amount they required me to pay ahead of time for my surgery was more than 8 times what I ended up owing, and they have refused to refund the money for 3 months "until 60 days after final insurance payment". It became obvious that this was intentional and a regular occurrence when I called the billing department and they had a category for those calling about refunds.

Fantastic practice! I have been coming here since I was pregnant with my second child in 2018. Dr. Nugent delivered both of my children (2 Cesarean sections) after I had a difficult first pregnancy and C-section at Portsmouth Naval. She is such a thorough MD! Her bedside manner is incredible, she is extremely knowledgeable and she is not afraid to order tests or refer out if there are complications prepartum.

My incision looks great and I cannot be more thankful for two successful surgeries and healthy children. The prenatal care was fabulous in this practice and they will rotate you amongst all providers so that you see all of them prior to the day of delivery. Each provider at this practice is very good and there are numerous specialties available. Dr. Hansen was my primary gynecologist at this clinic and she is fabulous as well. Very knowledgeable and personable and spends her time in the exam room explaining each procedure and exam results. I would highly recommend this practice to anyone!

I've noticed that the nurses here treat me like I'm just another pregnant lady. Every appointment is very vague, in and out, without much information on what to expect, look out for, or with any true answer to my concerns. They said they would submit a culture due to WBC in urine and when I came back later i asked about it and they said there is no culture and that they would "resubmit" it.

They clearly have never submitted it in the first place. A lot of the time when they said they have prescribed me stuff I would go to the CVS and come to find out they have never prescribed me ANYTHING. I feel like they aren't helpful with my situation and anytime I come back every nurse is on a different page and confused on what the last nurse told me. This is my 2nd pregnancy and I have never dealt with an obgyn as unorganized as this.

I have been a patient of vbobgyn for 8+ years. They delivered both of my children. They provide absolutely exceptional care. They have wonderful nursing staff and the providers take their time with you and make sure you are well taken care of. During my most recent pregnancy I was high risk and had to do a lot of nst's to ensure me and baby were healthy, nurse sarah took special care of us and always made my appointments pleasant. Dr.nuggent made a great decision in delivering my baby early.

She made me feel safe during my c section and patiently explained every thing she was doing. Although every provider is amazing here I would like to acknowledge the amazing care of Jamie SUSTAKOSKI, Dr. Kotsko, rosalee Np, and nurse midwife Elizabeth uzzle whom All saw me frequently during my pregnancy and helped me cope with the loss of my father. All of vbobgyn's locations are very clean and updated. I will continue to reccomend their services to family and friends. I would give 10 stars if I could. Great job ladies.

I love this office and the nurses. I have been super anxious this pregnancy and the nurses and staff have been so kind and supportive. They have been able to see me same day or next day if there is a concern and I need to come in. Additionally, they check the portal messages and always get back to me same day. I have never been to an obgyn that has been so supportive, on top of things and caring as this one. My family just moved to the area a few months ago and I am so thankful to have found this practice.

Dr. Natalie Randolph is an amazing physician and person. I had a situation that was so difficult to diagnose that it left me feeling falsely labeled, misunderstood, and simply given up on. My search for answers was very difficult. Dr. Randolph sincerely listened to me, did what she could to help me the best she could, and eventually performed surgery that not only found the problem but has left me pain-free ever since.

She truly gave me my life back. She is an amazing doctor, skilled surgeon, and overall, beautiful person. Her patients are very lucky to have her as their physician and I highly recommend her, especially if you want a compassionate doctor who makes you feel seen and heard.

New to the area and 5 weeks pregnant, I tried to make an appointment here within days of my first positive pregnancy test. Despite me having horrible symptoms and barely able to eat, the earliest they could schedule me was 12 weeks - I would have to go through my entire first trimester alone. Called another practice and got an appointment in a reasonable and normal for standard of care time range (at 8 weeks, a whole month earlier)

I love this office! The nurse and doctors are very sweet and caring. Everytime I go my appointment is quick and easy! I never have to wait. They remind you through email/text/phone about upcoming appt. or when you need to make one. Highly recommend this office!

Dr. Hanson has been my doctor since I was 17 years old. She's the only doctor that I really trust. She has always been very professional and educational to me. I love how she takes the time each visit to make sure that everything is good. The staff has always been very professional and friendly as well. Even through the years of frustration with insurance and not having Insurance at times, the staff has always treated me with respect and kindness. I highly recommend Dr. Hansen. I don't go anywhere else.

The staff is very friendly, caring and supportive. They're always available and willing to answer any questions and address any concerns. I don't ever see myself ever going to another OBGYN. All of my experiences were very pleasant and I would recommend them to any woman. Thank you Virginia Beach OBGYN!

I have been coming to this practice for a little over 10 years now and love the whole staff. I have seen Dr. Goldstein for most of those years. She has always been caring and answered all my questions and concerns throughout these years. I went through my first pregnancy this year and got to meet all the other doctors and nurses - all were amazing to me.

The ultrasound techs were great also. My birth experience may have not gone the way I wanted but Dr. Goldstein made me feel comfortable with our decisions and my csection recovery went way better than I expected. Having a baby during covid was not easy but I am happy with how this practice handle the safety of their offices. I definitely recommend them to anyone looking for a new OB/GYN.

I have been with VBOBGYN for a long time, they have taken wonderful care of me and delivered all three of my children. All the staff is very friendly and professional. Office is always clean and organized! I love that they have three locations as well to make it easier with scheduling. I love Linsey Shreve! I always request to see her for all my wellness check up appointments, she has always made me feel comfortable and takes time to engage and listen to any concerns I might have along with just having an all around great personality! I definitely would recommend VBOBGYN to all of my family and friends!