With state-of-the-art technology and a personalized approach to medical imaging care, our focus is on you. From wellness screenings that help you achieve and maintain optimal health, to diagnostic evaluations that guide a critical path of care, we give you the piece of mind that comes from a comprehensive - and compassionate - view of your health.
Our board-certified radiologists are subspecialized in specific fields of study, including women's imaging, neurology and musculoskeletal imaging, giving you the trusted, expert care, you need in an outpatient environment.
Our board-certified radiologists are subspecialized in specific fields of study, including women's imaging, neurology and musculoskeletal imaging, giving you the trusted, expert care, you need in an outpatient environment.
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With a more than 70-year history of providing the highest quality medical imaging care for patients throughout DC, Maryland and Northern Virginia, Washington Radiology has built a reputation for being the first to market for technical innovation and advanced clinical leadership, particularly in breast health.
At Washington Radiology, our physicians and staff share a common goal: to make a difference in the lives of the men, women and families that we serve. Our commitment to service excellence and reporting accuracy, and our consultative relationship with the greater clinical community, have established a new standard in medical imaging care.
Welcome to Portal Pro MD, Washington Radiology's secure physician portal for fast and easy access to patient reports and images. Our portal provides HIPAA-compliant records access using a secure login process from any computer or portable device. There are no hardware, software or viewer plug-in requirements.
All exams require a scheduled appointment, except general X-ray. If you are pregnant or have allergies to materials that might be used during the examination, please let the scheduling staff know when booking your appointment. General X-rays are available on a walk-in basis at our locations in Fairfax, Bethesda, and 2141 K Street in DC.
Reviews (10)
Kara Welch
May 24, 2022
Kyle Olson
May 24, 2022
This place is an absolute joke.can't get ahold of anybody to see if i have a balance. you'd think they'd want my money?! Tried every phone number I could and also submitted the electronic request form and nothing. Seems to be a common theme in these reviews. To rub salt in the wound their 'hold music' is a message that continuously loops the message "thanks for holding someone will be right with you" over and over and over.
Morgan McCloy
May 09, 2022
This office will not answer the phone or respond to online requests for appointments. My doctor told me to get an MRI, so I first requested an appointment online (like the phone system says to). When requesting an appointment, the system said I'd hear back in a couple business days. I waited a week and heard nothing. I then called, got no answer, so left a message asking them to call me back.
No call back. Waited a couple more weeks, called again, and once more no answer and no response to my message. At this point, I've given up. You are an office dealing with people who are often in pain and in need of scans. The very least you can do is respond to people requesting appointments.
No call back. Waited a couple more weeks, called again, and once more no answer and no response to my message. At this point, I've given up. You are an office dealing with people who are often in pain and in need of scans. The very least you can do is respond to people requesting appointments.
Jack Pararas
Mar 16, 2022
I had an MRI in November and paid the agreed-upon rate from my insurance provider. 10 days later, my insurance processed the claim. Now, 3 months later, I received a bill for more than $1,000 saying that they contacted by insurance company but my insurance company did not respond. That is false. I should not have to go through extra steps to receive care. Editing to say I contacted the email address provided here 3 times and have received NO response. I've called and left messages and have received NO response. I just got another bill.
Billy Cox
Mar 09, 2022
About a 1 month and a half ago, my doctor prescribed that I get a MRI right away. One call. nobody answered (is there a real person there who I can talk to there?). So I left a voicemail message requesting a return call. After waiting a week, no return phone call. 2 weeks after first call, I tried again. Ring Ring Ring. Ring Ring Ring Ring Ring. and again, there was no real person to talk to. "Leave a message and we will call you back." So I left a 2nd message, hoping this time I would receive a call back from Washington Radiology.
Wait (day 2). Wait (day 3). Wait (day 4). Wait (day 5). Wait some more more more (day 15). NO return call. Today, I am going to call WR again; however, I don't expect to talk to anyone based on previous experiences with them. If they don't reply to today's phone call, I am calling my Blue Cross FEP asking if they can recommend another option. I now see for myself why Washington Radiology has less than a 3-star rating.
Wait (day 2). Wait (day 3). Wait (day 4). Wait (day 5). Wait some more more more (day 15). NO return call. Today, I am going to call WR again; however, I don't expect to talk to anyone based on previous experiences with them. If they don't reply to today's phone call, I am calling my Blue Cross FEP asking if they can recommend another option. I now see for myself why Washington Radiology has less than a 3-star rating.
K. V.
Feb 15, 2022
Dave Meyer
Nov 25, 2021
Note - I updated the original review from 2 stars to 3, based on the responsiveness from Washington Radiology to my concerns. While we still need to see how this all plays out, WR appears to take quick action to resolve the concerns of their patients. Original review: Probably more of a rant against the overall effectiveness of communication between segments of our health care system, but unfortunately Washington Radiology (WR) was one such segment.
This is not a castigation of any particular person, but rather of the breakdown in communication that can occur between a primary care provider and a provider of specialized medical services. Let me just break it down in steps and let readers judge for themselves. - My wife fell over a month ago, injuring something in her pelvis. After a several weeks of it not healing, we decided she should go to a walk-in provider (Allcare Family).
She was seen very promptly, which was appreciated. - (11/16) The doctor at Allcare did not believe there was a need for x-rays, but needed soft tissue imaging to properly diagnose the problem. She referred my wife to WR for ultrasound imaging. Being one who's experience more than my fair share of broken bones and torn ligaments, I thought ultrasound was a curious choice (but hey, I'm not the doctor). An appointment was set up with WR for the next day. - (11/17) After having made the appointment with WR the previous day, learned upon arrival that the doctor who administers ultrasound tests doesn't work on that day. Oops!
After asking my wife what kind of ultrasound procedure she needed (how could she know that?), WR rescheduled for ultrasound the next day. - (11/18) Returned for the ultrasound imaging. My wife saw the doctor, who apparently questioned the choice to use ultrasound and appeared to castigate my wife for that choice (!). A note (apparently) was to be sent to the primary care physician who must request what WR believed to be the proper imaging procedure - an MRI. - (11/19) As I wrote this review on 11/18, I can only assume that it's unlikely that the proper imaging will occur on this day.
So there will be yet another round of communications between the primary care provider and WR. It was strange that the physician at WR seemed to be upset with my wife about the miscommunication, but I understand people can have bad days. But let me be very clear about one thing - this is NOT a criticism of individual medical professionals, who have very hard jobs in normal times, and are being asked to perform superhuman tasks during a pandemic.
But there appears to be an inexplicable reliance on the patients themselves to ensure accurate communication between various medical professionals. Patients clearly haven't had the years of medical training to ensure this communication occurs in a timely, error-free manner.
This is not a castigation of any particular person, but rather of the breakdown in communication that can occur between a primary care provider and a provider of specialized medical services. Let me just break it down in steps and let readers judge for themselves. - My wife fell over a month ago, injuring something in her pelvis. After a several weeks of it not healing, we decided she should go to a walk-in provider (Allcare Family).
She was seen very promptly, which was appreciated. - (11/16) The doctor at Allcare did not believe there was a need for x-rays, but needed soft tissue imaging to properly diagnose the problem. She referred my wife to WR for ultrasound imaging. Being one who's experience more than my fair share of broken bones and torn ligaments, I thought ultrasound was a curious choice (but hey, I'm not the doctor). An appointment was set up with WR for the next day. - (11/17) After having made the appointment with WR the previous day, learned upon arrival that the doctor who administers ultrasound tests doesn't work on that day. Oops!
After asking my wife what kind of ultrasound procedure she needed (how could she know that?), WR rescheduled for ultrasound the next day. - (11/18) Returned for the ultrasound imaging. My wife saw the doctor, who apparently questioned the choice to use ultrasound and appeared to castigate my wife for that choice (!). A note (apparently) was to be sent to the primary care physician who must request what WR believed to be the proper imaging procedure - an MRI. - (11/19) As I wrote this review on 11/18, I can only assume that it's unlikely that the proper imaging will occur on this day.
So there will be yet another round of communications between the primary care provider and WR. It was strange that the physician at WR seemed to be upset with my wife about the miscommunication, but I understand people can have bad days. But let me be very clear about one thing - this is NOT a criticism of individual medical professionals, who have very hard jobs in normal times, and are being asked to perform superhuman tasks during a pandemic.
But there appears to be an inexplicable reliance on the patients themselves to ensure accurate communication between various medical professionals. Patients clearly haven't had the years of medical training to ensure this communication occurs in a timely, error-free manner.
Evelyn Jimenez
Nov 11, 2021
Terrible service! I have been trying to schedule an MRI for two weeks. Actually spoke to a real life person only once. No one ever picks up phone, automated system just hangs up on you. If you are lucky enough to be able to leave a message no calls you back. Tried online request, but of course they call back when you can't answer the phone. I will be advising my doctors office not to continue recommending this place.
Vanessa Collazos
Oct 12, 2021
Made an appointment 2 weeks ago for an MRI at 6:45 AM, got there and was told it was canceled because the insurance had not approved it yet. They swore they called however they had the area code number wrong 709 instead of 703, I mean logically why not try that since VA is literally next to DC. So I call the insurance to find out that this Radiology center only submitted the request the day before my appointment. BEYOND DISAPPOINTED and LIVID. Thanks for a the waste of time on my birthday.
Lakisha Pierson
Sep 07, 2021
I've visited the Radiology center a few times to have tests and each experience with the staff was amazing. The front desk, the nurses, and the radiologists were very supportive and accommodating. Dr. Agnes Holland was able to calm my nerves during a recent health scare. The nurses that assisted were extremely helpful and calming as well. Dr. Holland reached out to me recently to confirm my results were benign. Up until that time I was a nervous wreck. I will continue to go here should I need any additional imaging in the future.
