Mercy Medical Center

DO NOT GO TO THIS HOSPITAL! I took my daughter to this hospital based on the reviews that it was a very good hospital. However, my overall experience with the ER department was horrible. My daughter has multiple sclerosis and was having a relapse along with new issues- disorientation, confusion, paranoia, not being able to sleep. Upon our arrival at 6:30 am on May 21, 2022, the man doing the intake was very helpful, courteous & professional.

The man doing triage was also very helpful, courteous & professional. The intake staff that took over when the first man left- impeccable, helpful, respectful, professional, went above and beyond their job description. I would give the afore mentioned staff members 10 stars if I could! The doctors and nurses, they deserve ZERO stars for the rude, disrespectful and unprofessional way they treated my family!

We were told they had someone on staff to treat my daughter for her newer symptoms- that was a lie. I wanted her to have a MRI not just a CT scan. I know from past experience that an MRI, NOT a CT scan, will tell us if there are new brain lesions or if the current brain lesions have gotten bigger. They REFUSED because the CT scan came back normal and discharged her.

I said as her advocate I do not want her discharged until she has the MRI. They refused and discharged her anyway. I could not believe that they were not willing to do more to help my daughter. The attending doctor never came in, just the PA. The PA was inattentive because she kept asking the same questions over the 7 hours we were there. She was dishonest and misleading with the information she was giving us.

One example is saying that they had a psychiatrist to come and talk to my daughter when in fact it was only a social worker, which only occurred OVER THE PHONE and NOT in-person. Other employees told us that there wasn't a psychiatrist there at all. The charge nurse Ashlynn was rude and disrespectful and initially tried to refuse to give us a copy of whatever little bit they did while we were there for 7+ HOURS.

I sought out opinions from other medical professionals not associated with this hospital-a neurologist, a medical social worker, and a psychologist- and they all agreed that this was inadequate treatment for someone with multiple sclerosis presenting with her new symptoms. I DO NOT RECOMMEND THIS HOSPITAL!

They treated my friend so well I started looking at houses for sale! Health is wealth! If you can find a hospital with a culture of saving All lives you better stay connected. She was treated like family. She went to almost dying to thriving! All God using amazing staff to do what they do not based on race or wealth. A diverse staff committed to saving lives! I salute your work and hospitality

Mercy Medical Center is a fantastic hospital system. Personally, I've had the opportunity to be a patient of several doctors, and both of my children were born here. As a patient, I have always been treated with care and respect. Additionally, I've been fortunate enough to work as a vendor of the hospital system, and I have had the opportunity to get to know a lot of the doctors, surgeons, and nursing staff. The overwhelming feeling of care and compassion is pretty much in the DNA of the staff. I highly recommend looking at the services that this great regional hospital offers.

Mercy saved my baby's life. They found and diagnosed my vasa previa (a more rare placental condition) along with complete placenta previa, had it not been found and diagnosed, my placenta could have ruptured and my son could have been a stillborn (this condition is very often not caught and is in a lot of cases of stillbirth). They moved my scheduled c section date up sooner and I'm so thankful that they did, as I started going into labor just 2 hours before my delivery on my new scheduled date! (I was 4 cm) it was absolutely perfect timing.

Excellent care and attention when it comes to their Labor and Delivery department. Nurses were wonderful (all except one, but I saw over 10-15 different nurses since I had been there a while on bed rest) The OB who delivered my son did an excellent job with my c section, minimal bruising, no infection or complications. Mercy NICU is also by far the best place to have your baby if you're baby needs extra care/is premature. Wonderful nurses that love and care for your baby as their own.

Loyal Mercy patient since 1993. Patient care staff are generally kind and competent. But the Business side of management has turned the hospital into a barely recognizable entity. I live in Mount Vernon, and just learned I was being billed $70 dollars for a "facility fee" simply for seeing a doc at the hospital campus. Turns out my very good insurance doesn't pay this.

So it's an extra burden on the patient. They tell you there's a facility fee but not that it's explicitly for simply seeing a specialist inside their building. I spoke with Patient Relations, and that person was kind of dismissive. The call ended abruptly. TBF, the rep called me back. But it is clear that this is what Mercy does, their reps can't explain the policy, and the Mercy C-suite sure isn't interested in any discussion of their choices. What are you supposed to do when the healthcare people don't hear you? Feels like epically bad business practice.

I just had my left total knee replacement surgery. From months before to the present, my care has been nothing but compassionate professional care. The dietary department reveals a five star restaurant. House keeping must the cleaning fairies, it's always fresh and clean. My next surgery is on the 15th of March. I am looking forward to my stay. Even my visit from my service pet, Charlie.

I recently had my gallbladder removed at Mercy performed by Dr Swope. He was recommended to me by my primary doctor and a former patient. After reading reviews online and noticing the awards in his office I felt comfortable having him as my surgeon. He used the da Vinci robot assisted procedure. I found him personable, and willing to answer questions.

I would recommend him without hesitation. I might add that his team, starting with his secretary, Patrice, surgical assistant, anesthesiologist and all of the nurses on that day made it a successful outcome.

I've recieved the best of care from the medical team at Mercy Medical Center. My PCP (Dr. Jones) is located in this location and I've had surgery here. Naturally I was a nervous wreck before my medical procedure but the Nursing staff at Mercy was so patient, so kind, so helpful and comforting. They completely put my nerves and mind to ease during my 2 night stay. Walgreens pharmacy is located on the first floor, wayyyyy down the hall.

Service is quick, items are limited but the necessities are there (aspirin, cold medicine, bandaids, bandages, etc.) I can't rave about their praises enough! I love Mercy Medical Center! 5 star for sure

I was supposed to see the head of vascular compression to save my life for suspected NCS MALS SMAS and more. So many of us are back at square one with no where to go and suffering even longer because YOU ALL let the best doctor at this hospital go. People were on their way to life saving surgery flying from all other states just to be told it's all being cancelled.

You just ruined so many lives. I can't even imagine the people who had surgery this week just to be told that their treatment and recovery is now in the hands of other doctors who are not qualified to treat this diseases. I hope you all get hit with a thousand lawsuits. Well deserved. So many of us are barely hanging on and may even lose our lives to these diseases and you just took that hope and chance of life away for hundreds (at the LEAST) of sick people. Not to mention how much you have affected this amazing doctors life now right before the holidays. There are no words. You all should be ashamed

My surgery experience at Mercy ( first surgery) was exceptional! Dr. Harris and the surgeon. Dr. Swope and his team were amazing. From check in to discharge every person was fabulous.

I had a a major surgery in November. My first nurse was either neurotic or overwhelmed. My second nurse was phenomenal. Third nurse was in between. The food staff kept forgetting to bring me meals. I was held over past 2pm on my release day because they forgot my lunch again and I needed to eat lunch to be allowed to leave. I do not recommend this hospital to the living or the dead. The communication is not good. Staff is either over worked or mismanaged. I plan on never using this hospital again.

My husband had a procedure today and it took longer then expected, needless to say I was extremely concerned. The nurse came out when the administration staff was concerned about me and reassured me everything is going well. I decided to get a cup of coffee and the wonderful gentleman at the door of the cafe noticed I was very upset, he took me straight to the coffee and helped me out and then told me not to worry about paying, it was on the house.

Then looked at me and said my husband is in good hands and not to worry! All of the staff is so kind and caring. The facility was beautiful and clean. Thank you everyone from a wife that has her husband home safe!

From start to finish. My hip replacement yesterday. up to now and waiting for discharge tomorrow. my experience with Dr. Marc Hungerford and Maureen Cave. Inclusive of all other angels on his team that I encountered. I give total thanks and praise to each and every one I was fortunate to meet!

Mercy Hospital has literally ruined the lives of those with NCS. By letting Dr. Kim go, you have made sure your hospital will never be known or visited by out of state patients again. You had everything to offer because you had an amazing vascular surgeon who is one of a handful that actually can diagnosis and treat vascular compressions. I hope you get slapped with lawsuit after lawsuit, how could you ruin so many lives?! So many people waiting for surgery. just cancelled. Mercy hospital deserves to get shut down, what a disgusting establishment

The ER DEPT. Is the pits. Restrooms were filthy dirty! Especially during a time with COVID, you would think they would keep the restrooms cleaner. Once admitted to a room it was better. The rooms in this hospital are pretty nice compared to some that I have been to in the past. Just dealing with the ER is the worst. Front desk staff is so so. Not always the friendliest!

Mercy is absolutely the best. They took excellent care of my mom and listened to us throughout her stay. She was bed bound She was changed regularly and nurses and staff were helpful in explaining what care she would need going forward. It is not the closest hospital to us but going forward it will be my hospital of choice. Cannot stress enough how refreshing an experience it was dealing with them after trying to work with BWMC for years. So worth the drive.

The medical care I've received at Mercy has been good for the most part, but I'm writing this review to give some feedback on their billing department. I had some treatments done in the GI department from 2020.11 to 2021.01. I was told they would be covered by my insurance. In fact, my insurance company let me know they were denying me coverage, leaving me with a large bill.

I let my doctor and the GI clinic manager know about this denial in February and they worked on resubmitting the claim to my insurance--so far so good. In April, the GI clinic manager told me the resubmissions had failed and that we would look into some kind a bill reduction on April 30. At this time, the bills were coming due because it was about 3 months after the date of service.

The GI clinic manager told me they would be held and not go to collection. I messaged the billing department on May 25 for an update and got a message that they were looking into the matter and would hold the bills in the meantime. On June 9, I received a notification that bills had been sent to a collection agency. I spent 1 hour on the phone with a billing dept.

On June 11, I got a call from a collection agency. I spent 1 hour with the rep and decided to set up a payment plan so that I didn't accrue any more fees with the agency. I'll keep seeking redress, but I'm frustrated by the number of broken promises and fruitless conversations I've had with the billing department.

Words can't express how much this hospital means to me. I had a very traumatizing experience giving birth to my daughter five years ago and switched to Mercy for my son. The experience here was so different! All the doctors and nurses treated my son and I like royalty and I really felt they gave it their all. Every single one of them holds a very special place in my heart. I can't recommend them enough and God bless all of them. Also bonus! is the hospital food is actually good here!

I've been coming here for treatment since 2011. The gynecological oncology department is stellar. The staff is always kind, caring, and warm. If you need to see something beautiful make a trip the chapel of light. It's uplifting.

I was admitted for about a week for a nasty bout of pneumonia. The overnight doctor was a literal joke. I was feeling very anxious and isolated, as I had no family or friends in the area and no visitors were allowed due to COVID. When I informed the doctor that I was having a panic attack, he prescribed 40 mg of Oxycodone. That's right: not Xanax or Ativan, or something relatively routine and benign; apparently opiates work better than benzos for panic and anxiety, at least according to this hospital.

Another disturbing instance of gross misconduct/incompetence (take your pick) occurred when I asked to have my vitals re-checked because I was worried I was running a high fever. In response to my request, my nurse informed me that vitals were only checked every six hours and that I would therefore have to wait to take my temperature. After some prodding, she agreed to give me my very own thermometer, in lieu of doing her job.

I took my temperature standing in front of the other sedentary nurses at the nurses' station; my temp was 102. I had to then track down my nurse just to get some Tylenol for that fever she had been hell-bent on ignoring. I left the hospital at my own behest--sick as a dog--only to go immediately to a different (see also: much better) hospital, where I found out that none of the antibiotics Mercy had given me had been working.

In fact, I was told, I still had multi-focal pneumonia. My nurse at this hospital asked where I had been hospitalized prior to my arrival and when I informed her that I had been languishing at Mercy (I'm convinced now, more than ever, that the name of this medical facility is meant to be ironic) for a week, she scoffed and told me she had a terrible opinion of Mercy--so terrible, in fact, that she drove every single day from Baltimore to Reston, VA just to avoid working at Mercy, which would've been a logistically ideal location for her given where she lived.

I was discharged from Reston hospital with two new antibiotics which produced drastic, noticeable improvements in my condition in only two days. The staff at Mercy hospital are either shamefully incompetent or the hospital itself has a vested financial interest in keeping you sick/keeping you there. I'll let you decide which is true.

I live almost two hours away but chose to have surgeries at Mercy. Every member of that staff is so kind, patient and supportive of patient needs. They listen to their patients and go above and beyond in every aspect. Hands down best surgical experiences!

I had a partial mastectomy for breast cancer here in May 2020, during the pandemic, so no visitors were allowed. Yes I was scared and alone, but I never once felt alone. Every person I encountered was warm and caring and explained everything. I am a nurse practitioner/nurse educator for 30+ years, so I know what care should be. I have been in every hospital in the Baltimore area in a variety of capacities throughout my nursing career. Care here was truly exceptional. And most did not know my background. Janet S.

I showed up at 5:30am on Monday 3/9 for cervical disk replacement surgery at Mercy Medical Center. I was under the care of Dr Charles Edwards II. Every member involved on the Mercy team were caring, comforting and kind! After surgery my care in the recovery room was fantastic. I was then wheeled up to my room for my overnight stay so that I can be monitored and given proper meds and care for my after surgery recovery.

Once again the Mercy team of nurses, techs, assistants, food service & clean-up personnel.were all outstanding! My nurses David, Shay and Heather are Rockstars! There are many more names that I cannot remember, but I did thank them before leaving. In closing, I had a very positive and wonderful healthcare experience at Mercy and for that, I thank God!

I have been receiving care at Mercy Medical Center on Saint Paul Pl for over 20 years. I've had several surgeries there over the years, but I will never have surgery there again! I've been dealing with back pain for several years so, I consulted with Dr. Charles Edwards II for my pain and after years of alternative treatments, it came down to needing spinal fusion and decompression surgery of my L4-L5 on September 30, 2019.

I remember seeing Dr. Edwards once after my surgery. The nightmare began immediately upon waking up and feeling the effects of the surgical procedure. I was in excruciating pain. Pain levels that I have never experienced before in my life. In attempts to relieve my pain, I was given too much of whatever it was that they were giving me. I experienced altered mental status.

I had 2 falls in my room, after having this delicate back surgery and hardware place in my back. I was also hallucinating. I was told by a nurse that was given narcan, because I was given too many opioids and the fact that I have one kidney and couldn't breakdown all of the medications in my system. So, the meds were tirated while I remained in excruciating pain.

At this point, I wasn't being medicated properly to control my pain. I had a human sitter 24 hours a day. After getting through that, I was transferred to the TCU unit at Mercy for acute rehab. I stayed there for 21 days. The unit reminded me of an old nursing home. The nurses on the TCU did not have the best bedside manners. I have been a nurse for 24 years, but I did not let the staff know that.

I was in excruciating pain one evening so, I rang my call bell for the nurse. She never answered. I asked the GNA if she would let the nurse know my light was on and she did. The nurses did not respond. An hour had gone by. I got my walker and walked out to the nurses station. The nurse told me she didn't know my light was on. By this time, I was in tears.

After another 20 minutes the nurse brought her cart into my room. She looked at me and stated, I look good at least 6 times. I asked her to please medicate me. Remember, I had spine surgery with rods, screws and spacers. This LPN looked at me and told me that she needed to educate me on opioids. I told her there wasn't anything on her chart that she could educate me on.

Then she proceeded to tell me it was her job to educate me and I should try to withdraw from this medication an soon as possible and that she was trying to save my liver. This would have been my first time receiving this particular medication. She finally medicated me and left my room. In my weaken state, all I could do was cry and call my daughter.

I had to meet with the charge nurse and the administrator of the unit. I should not have had to deal with all that after what I endured in the Bunting building. The hospital patient relations person hung up on my daughter. I have never witnessed such unprofessionalism in my life. After discharging home, I had to get on the phone and make my own home care services, because the TCU sent my referral to the wrong agency.

I also requested a copy of my H&P and Operative report. In my social history, a doctor that I've never met, dictated that I drink alcohol and that both of my deceased Godly parents were alcoholics and drug addicts. I never cried so much after this terrifying ordeal with this hospital and whenever I discuss what I went through I cry. Please beware.

I took my sister in for surgery yesterday. The entire staff, not just Medical staff but everyone from people that work in the gift shop to janitorial staff are just very pleasant and professional. The nurses are wonderful. The surgeon called me and inform me how my sister was doing. They even have a drugstore that filled her prescriptions while she was in surgery so that I was able just to take her home right afterwards. If you ever need to be cut open. This is the place to go!

I selected Mercy Medical Center, specifically the Institute for Gynecological Care, from providers in my network close to my home. I've visited 3 times and so far, so great. First, the center's facilities are really nice, tastefully decorated and peaceful. Second, the check in process is swift and fairly painless, though I swear I fill out the same paperwork every time I come in, but it doesn't take long. Third, I don't spend a lot of time in the waiting room.

Shortly after I sign in, I get called back, which is great. I don't appreciate doctors that keep patients sitting around. Everyone's time is important. Fourth, they validate parking in the attached parking garage, which is important for a doctors office in the city with no real street or lot parking. Most importantly, I like the staff. These kinds of appointments are not fun, but the staff makes them bearable.

I feel they really listen to my concerns and make a most uncomfortable exam tolerable. They make it easy to share intimate details that I usually don't tell anyone. Glad I found this place and I'll keep coming as long as I have this insurance!

I had neck surgery on April 1st 2019 (yesterday). From the moment I walked in at 5:50am everyone was so kind and calming. One particular employee was Laura Moutinho RN. I have always had a tough time coming out of Anesthesia and yesterday was one of those times. She was so patient, caring, and always visible to me room in case there was an issue. During recovery I had some other issues yesterday, and she assisted me to the bathroom about 8 times.

She was always smiling and was so positive and helpful, reassuring me to take as much time as I needed and that there was no rush. She is an absolute gem at Mercy Hospital. Sincerely, Christina Mercier.

Doctor has made me feel comfortable and more at ease, I greatly appreciated his kindness, this Doctor straight sent me to have an X-RAY, I been dealing with this pain for years, instead of him making feel my pain isn't Valid. Like I said before it isn't the doctors it's they people he have running the front and back office.

Best hosptal experience ever for my hip replacement surgery. Staff and doctors were very attentive. They are thorough and make sure all your medical needs are met in a timely manner.

I took my wife to Mercy to get a procedure done today. Early this morning. These guys were very professional from the time we came in, until the end of the procedure. Everything was talked about and explained in great detail. I more impress with the DR. Instead of talking to me out in the waiting area. I was sent to a consultation room where everything he did, was explained. They had coffee and tea, and a board to show us step by step on the procedure. Thank you 5 floor for that you did today.

The nurses and techs here are very nice and caring. The doctors are also very compassionate. They keep the hospital very clean which is a bonus. In the bunting building they have a phone that dials directly to a taxi company and offers fast service. Mybonly complaint is the food in the cafeteria. It looks old and taste bland. Also the staff that work in the cafeteria can be very rude. I've experienced this on more than one occasion. Overall Mercy is a really great hospital.

This is specifically for their ER. I came in during the middle of the night two weeks ago with mind-bending pain in my jaw, cheekbone, lower teeth and temple, as well as some pain in my chest. I'll open this tale by mentioning I'm not a sissy when it comes to pain - I once went to work with a kidney infection and a temp of 104. So if I say I am in pain, I AM BEING TORN APART BY METAPHORICAL HYENAS.

The receptionist was able to log me in right away, as was the triage nurse. Both were very helpful and kind. I insisted upon mentioning the chest pain repeatedly because I know women can feel heart attack as jaw pain, and I have a family history. The employee who hooked me to the EKG, Jasmine, ordered my (worried sick) husband out of the room, claiming it was "policy." Then when I asked her when I might see a doctor, and made an admittedly lame joke about my jaw falling off, she went off on a disturbing, angry, shouting rant that would have shamed the devil. (Maybe her temper is why my husband wasn't allowed to watch the procedure?) First off, if you have the capacity to holler at someone who is terrified and moaning and sobbing in pain, you are probably an awful person. Second, you definitely have no business caring for sick people.

After returning to the waiting room, and sitting there moaning and crying while my husband tried to comfort me, a kind soul at the reception desk brought me a hot compress for my jaw even though another staff member had said it was "against policy." I wish I'd gotten the name of the kind woman who helped me. Eventually, I was shown to a bed, and told it would be at least 7:00 am before a doctor would see me.

It was more like 8:00. So, more than five hours of waiting. I spent much of that time moaning and crying (again, I'm not a baby about pain), and the response was to shut the door so I wouldn't disturb the delicate sensibilities of the staff. There was at least a two-hour period where no one checked on me. The doctor, Dr. Romaniuk, had good bedside manner and asked a lot of questions.

She ruled it was a migraine (spoiler: it wasn't, but if doctors hear that you get migraines, EVERY SYMPTOM EVER becomes a sign of migraine), and ordered a drip of Benadryl, anti-emetic, and glorified Motrin, and gave me a prescription to Fioricet. The nurse who administered the IV, Cheryl, was a champ. She worked with my teeny veins and was very kind when I had a panic attack from the endless pain, plus being confined so long and when I tried to unhook my own IV. Eventually, blessed oblivion kicked in and I crashed for a bit, while my husband napped on the floor next to me.

I woke up with a killer tension headache and a case of the woozies, but insisted on being discharged because I needed to get the hell out of there, my husband needed to get to work (yes, he's a champ), and my claustrophobia/fear of being confined was hitting critical. Once we were discharged and at home, we called a family member who is an ER doctor, and he was able to (in five minutes, not five hours) determine I had nerve pain, not a migraine, and start me on the correct medications. Those Fioricets? *snorting laughter* Pez would be more effective against a migraine, let alone the crushing pain that landed me in the ER in the first place.

Had to come for a outpatient procedure. They have ample parking in the attached garages which is pretty nice. They check in process was easy as well. The hospital is very clean as you would expect any hospital to be. They have a small cafeteria area. Its petty expensive though so I didn't get anything when I went. The waiting area was comfortable and had plenty od large seats. All the staff members I came into contact with were friendly and helpful. If I ever need to come back I would not be upset though I would prefer just to stay healthy.

Came with a friend for an outpatient procedure. As you never know how long these procedures are going to be, l came equipped with my stack of magazines, iPod, snacks and cellphone with a charger. We had to go to the surgery center on the 5th floor of The Bunting Building, which is the newest building on the medical campus. The patient checkin was a cinch and l was allowed to stay in the back with my friend as they were prepped for surgery.

The nurses and doctors who came to speak with my friend before surgery were pleasant, professional and open to answering any questions we had. As they were wheeled into surgery, l was escorted to the waiting area, which was a large room with three 55 tv's mounted on the walls, a complimentary coffee and tea station and numerous chairs of which some reclined so that you could take a doze, if need while waiting.

The room also had two monitors that were color coded to note the progress of the patient's surgery. For example, you could look for the patient's abbreviated name and whatever color the background was, there was a legend on the side of the screen to let you know what stage of their procedure they were in, such as blue meant they were still in surgery, green meant post-op, etc.

They also had a column to indicate if the patient was ready to receive visitors with Y or N. I periodically checked my friend's progress until an escort called out the names of patients in groups to escort us to the post op area, but for only 10 minutes so that we could physically check on progress of our loved ones. We were then escorted back to the waiting area until they were discharged or prepared rooms to stay overnight.

The wait room staff were pleasant. The hospital also has valet service until 7pm and of course, a cafeteria. You could drink and eat snacks in the 5th floor waiting area where l was, but you couldn't bring in trays of food from the cafeteria. From my experience as a visitor, Mercy's outpatient surgical center was efficient and professional.

First time here - my father in law was admitted today - he has a beautiful room on the 11th floor - private room at that with large windows overlooking Baltimore City - we actually could hold a group mtg here lol - staff thus far has been pleasant - I ran into my old coworker from Hopkins Wolfe street - she's a nurse here now Karen she's a fabulous Nurse - hopefully she'll take care of Dad - that would be nice - very clean and welcoming atmosphere

So every Monday night after work, I meet up with a homeless guy named Andrew at a gas station off Joppa Road and give him food, clothes, blankets and sometimes money. I gave him my phone number in case of emergencies. I got a call last night by him but I couldn't pick up the phone because I wasn't around my phone at the time. He left a message letting me know where he is, Mercy Hospital.

So I decided to call the hospital and ask them if Andrew was there. They said I needed to know his last name, which I didn't. They said they need a last name in order to find him. Damn. So I thought about it and if I go there and ask to find him, they might actually help me. So I went today and it took me almost half an hour to find a parking spot, going in circles.

I go inside the Hospital, to the Information desk and an older woman was there. I told her my situation and asked if she could help me. She told me to try the ER and gave me instructions. So as I was walking towards the ER room, I knew that he wasn't there so I walk around and ask someone that worked there. This lovely lady told me to go back to the hospital and go to the information desk and ask the person there. Lol.

So I go back to the information desk and ask the woman again. This time, I ask her "Please, is there anything you can do to help me?", she sighs then tells me to try to go to the Admissions and ask the woman there to see if she'd help me. So before I go to Admissions, I see a woman struggling to push some guy on a wheelchair up the ramp towards Admissions so I went up and asked if she needed help.

Her face expression was truly priceless. Her dark, grim and bleak face expression immediately brightened and her smile reached across one ear to the other. She tried to say something but I think she was so pleasantly surprised that she couldn't speak at the time, so I just looked down towards the wheelchair's handles and started reaching for them.

She got the jist and let go so I could push the injured patient up the ramp and into the Admissions room. We go inside and I positioned his chair so that he could watch some tube. The woman sat next to him. The nurse there said she'll be right with them. I sat down and the woman I helped asked me if I needed to check in and I told her no, but that I needed to find someone within the hospital and that the nurse might be able to help me.

The woman gladly told me that I could go ahead of them. How nice! (: So I go first and tell the nurse there that I'm trying to find an old friend. I knew his first name, has more than 10 broken bones including a lung that's partially filled with blood and she still needed information. I then told her that he's homeless and was admitted to the hospital last Tuesday.

After a few minutes, she called someone and asked if he/she knew Danny (Me) and apparently they said yes. So the nurse then told me the patient's last name and room # and to go to the front desk to get a pass up there. I was ecstatic. I couldn't believe after all this time I actually found him. So I go to the front desk, told her the newfound information and went on my way. Found him, talked to him, then left. Because of that nurse in Admissions, my mission was a success. Thank you Miss Woman Nurse.