Family Medicine Associates Of Texas PA

Update: 2022 Bethany has been my primary care PA for more than a decade. Bethany spends time getting to know her patients and understanding their needs. She is personable, professional, knowledgable, and best of all, punctual. The most amazing part is that it's a rarity to wait more than a few minutes to be seen. Bethany and the entire Texas Family Medicine team are the best!

More than 10 years later and I'm still receiving 5-star service from Bethany and TX Family Medicine. I've been a pleased patient since 2007. Wait times are short and I never feel time spent with Dr or NP is rushed or hurried. I believe the entire organization is ran well; however, Bethany Bryant is the main reason I've remained loyal to this office for so many years.

This place is good for quick visits if you need same day they are usually able to get you in, however the prices are skyrocket high, cheaper to go somewhere else. $175 for an office visit, my ENT charges $116. Most places it's 120-150. I'm not sure why it's so expensive? They also have never been able to retain a female doctor for years, only PAs are female.

Steer clear of this place. I was going through some serious medical issues for about 3 months and Dr. Moran failed me on every level. Not one time during this very challenging time did he call me and ask how I was doing or return any calls to his office. I would always get a call back from his nurse which was very rude. When I would ask for my doctor to please call me she always said "he's busy with patients".

I was going through serious issues and this guy could care less. Never in my life have I ever had a doctor that wouldn't call me if it was an emergency. instead I would always get "the gatekeeper" his nurse and "he's busy" even though when I would go to his office there was hardly anyone waiting to be seen. The moment you step out of his office you're on your own.

I've never felt more failed by a medical provider in my life. He never once helped me or prescribed anything to make me better, wouldn't take my calls, never called me back, never showed any ounce of genuine care for my health. I ended up having to fire him as a doctor and seek a new primary care. What good is a primary care doctor if they can't be trusted to take care of you when you need them most?

Employees are rude and doctor appointments are difficult to be available. Appointments are cancelled without any reason and reschedule happens after 2 months which is not acceptable. I was a patient for 5 years. This office was good when Dr. Laibstain was here. Quality has detrimental over a year or two

Downhill for a while now. I started seeing Dr. Laibstein in 2018. She was wonderful, and FMA fired her along with several other MDs and PAs back when COVID restrictions were hitting med providers so hard. My experience with her was great. The doctor who took her place was a caring enough Dr., but getting my controlled prescription refilled was almost always a hassle.

I don't know if they're understaffed or what, but the delays and refusal from FMA to provide any kind of reminder system is pathetic. It's 2021. When I told them I'd be changing providers, they sent me a certified letter in the mail telling me that they can no longer provide care for me due to a breakdown in the patient/doctor relationship. Meanwhile I haven't even spoken to the doctor in 3 months+.

A formality required of them? Maybe, but left an awful taste in my mouth. At least acknowledge that I was the one who decided to change providers, rather than sending a USPS certified letter telling me "You can't fire me, I quit." Just not the same place it was a couple years ago. Highly recommend avoiding them, feels like bean counters and crotchety, out-of-touch old guys are at the top and patients are feeling the burden.

Front desk staff is a mixed bag. Couple of cranky ones for sure, especially in billing (don't worry - I can't get a prescription refill in a timely manner, but FMA *ALWAYS* makes sure they get their money) but definitely some helpful friendly voices among the bunch. And yes, it is true that they force you to have a 2 part physical which I am not even sure how that is legal.

Gone done into the corporate toilet. Been coming here for over 20 years. All about the money. For example, the referral fees they get from a company named "Phreesia" that FMA requires a client to check in with prior to appointment. Then there is the mandatory pre-payment in advance of the co-pay. Then there is all the needless and confusing miscommunications from their electronic systems that apparently don't talk to each other.

In fact, the so-called Patient Portal does not allow either one or two way communication; so what good is it? Everything in the last several years has gone downhill, from the friendly relaxed atmosphere to the ability to just have an honest 5-minutes chat without getting the impression that I am infringing on THEIR time. I'm the client paying for their very healthy and top 1% lifestyle. Just another casualty (pun intended) of the political-medical complex. So sad.

Dr. Joey Hamilton is wonderful. He truly cares about his patients. Our family has been going to him for 3 years and we have always been very happy with the care and followup he and the other drs. provide. My husband almost got sepsis from another "specialist" when he had a toenail removed. Dr Hamilton's office was available 24/7 and made him an emergency appointment.

He followed up every few days to check the progress. Unlike the "specialist". When our daughter was sick, with Covid, the office called 3 times during the 10 days to check on her. There is an on call doctor to discuss symptoms with after hours and on the weekends. Thank you for being our doctor.

I cannot give them 0 stars per Google, so I am giving them a 1 on 5. After being a regular in this clinic for over 6 years, I have finally decided to move on. This is why - they have always, and always - only cared about billing. The biggest scam that they run (and I cannot believe it took me 6 years to figure this out) - is the "free" annual physical that they spread out over "TWO" appointments that are a must.

They then proceed to charge your insurance, take a payment on the spot, and 5 out of the 6 times the insurance will come back with partial coverage and they will harass you with letters 3x a week and collection agencies and phone calls to get that money back. This happens on BOTH the visits for the wellness exam. Here's my issue - I have a top of the line insurance policy, and all the money to pay them what "they" say my dues are (in this case, $130 for my first visit, then a $27 due post that visit, then a $23 due post my 2nd visit). However, do I trust the billing department to code them right so the insurance covers it?

Hell no. There is NO way an annual checkup with nothing else added on to it should cost nearly $200 in "doctor fees". And should I even get started with the billing department and Andrea? Absolute Bogus - trust the detailed reviews on this place, especially related to billing issues and please avoid this business on all costs.

Very friendly receptionist and Dr took care of all my issues on a timely manner. Was a new patient and had no problem being seen the same day.