At Lawrence Otolaryngology Associates, our communities have been trusting us with their ENT questions for more than 30 years. Our team provides the full scope of ear, nose, and throat care to families in the Lawrence and Ottawa areas. We pledge to earn the trust of you, your family, and your friends by the way we treat you. Since opening our doors in 1984, Lawrence Otolaryngology has consistently provided advanced care available. Our team includes highly experienced physicians, audiologists, and a speech pathologist, all of whom are leaders in their field.
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We have a new online bill pay system that makes it easier to pay your bill online! Our office is available 8am-4:30pm Monday-Friday to take your payment over the phone, answer any billing questions or to help you set up a payment plan. If you have questions regarding your statement, have trouble paying online or you are concerned about your ability to pay your bill and need to discuss alternative payment arrangements, please call our office for further assistance.Please call 785-841-1107.
We want to thank our patients and community for your continued support and voting us the #1 HEARING AID PROVIDER in Lawrence for the 6th year in a row! Thank you to our patients and community for your continued support and voting LOA the #1 HEARING AID PROVIDER in Lawrence! We want to thank our patients and community for making LOA the #1 HEARING AID PROVIDER in Lawrence!
Robert C. Dinsdale, MD, has been practicing otolaryngology and facial reconstructive surgery in Lawrence since 1990. He received his undergraduate degree with honors from Baylor University and completed medical school and postgraduate training at the University of Texas Southwestern in Dallas. He has been board-certified by the American Board of Otolaryngology and has been an active member of the American Academy of Otolaryngology-Head and Neck Surgery since 1990.Dr. Dinsdale was the first facial plastic surgeon in Lawrence and has introduced new innovative procedures to patients in our area using a minimally-invasive approach.
Stephen L. Segebrecht, MD, has been practicing otolaryngology head and neck surgery in Lawrence since 1984. He received his undergraduate degree here in Lawrence at the University of Kansas. He went on to medical school, also at the University of Kansas, receiving the Orr Surgery Award and AOA (Alpha Omega Alpha) Award for his high marks.
Reviews (9)
Sean Smith
May 16, 2022
Just called to make an appointment and instead of inquiring about the need and the like, began with an entire list of questions on insurance. Required all this to be completed prior to even looking at the schedule and/or discussing the need. Have seen Dr. Dinsdale in the past who is awesome but the staff STINK!
Dylan Hopkins
Apr 14, 2022
He accurately detailed the treatment (radiation and chemotherapy), what I would go through (you will be terrible for five months, but you can do it), and assured me that my medical team will be there for me (they were). He offered me the best advise (keep swallowing no matter what), which I did religiously. For the past five years, his follow-up care has been comprehensive and sympathetic. He's the greatest!
Remy Weil
Apr 13, 2022
Most of the receptionists have zero grasp on good customer service both in person and over the phone; or at least their rude and annoyed tones give me that impression. The first appointment I had, the doctor talked to me in such a way that made me feel so incredibly small and stupid. He told me my tonsils would never be healthy again, which seems like a strange thing to say to a patient (and also wasn't true). Overall, dealing with Lawrence Otolaryngology Associates has been a nightmare and I'll just drive out to Topeka if I ever need help with my tonsils again.
Donna Kuykendall
Jul 24, 2021
Over booked, waited 2 weeks for appointment, then another 30 minutes after scheduled appointment time once there. The doctor left me alone in exam room with no explanation for another 15 minutes. Brushed off my complaints of a persistent sinus infection that had already lasted for weeks. Said come back later. Am now under the care of a real specialist who knows how to treat my bacterial sinus infection with drugs. I spent less time at his office and received an exam, hearing test and CT scan.
Bryan Ward
Mar 29, 2021
Cortney McKay
Oct 29, 2020
Dr. Reussner and Dr. Cannady are amazingly kind and knowledgeable. I can confidently say Dr. Reussner is a top-notch M.D.! Dr. Reussner took the time to assess my previous medical testing rather than just toss it aside and start from scratch. Prior to going to LOA I asked neighbors on the Nextdoor website for ENT recommendations, and more than one person suggested Dr. Reussner.
They could not have been more right! I have never had two doctors meet with me simultaneously until my experience at LOA. Dr. Cannady is the absolute best at explaining things, and she has an incredibly calming presence. I have spent years trying to get a diagnosis. I finally received a diagnosis from LOA. The doctors give you their time, listen attentively, act like they genuinely care, and provide you time to ask questions. Based on my diagnosis, I will be returning for additional visits, but so far my experience has been extremely positive-- including with the administrative staff. I look forward to continuing my medical journey with Dr. Reussner and Dr. Cannady. Five stars and high fives to LOA!
They could not have been more right! I have never had two doctors meet with me simultaneously until my experience at LOA. Dr. Cannady is the absolute best at explaining things, and she has an incredibly calming presence. I have spent years trying to get a diagnosis. I finally received a diagnosis from LOA. The doctors give you their time, listen attentively, act like they genuinely care, and provide you time to ask questions. Based on my diagnosis, I will be returning for additional visits, but so far my experience has been extremely positive-- including with the administrative staff. I look forward to continuing my medical journey with Dr. Reussner and Dr. Cannady. Five stars and high fives to LOA!
S. W.
May 01, 2019
Saw "Dr" Segebrecht. I went in because I had been having a week of ear pressure pain, constant cracking and had formed a loud ringing over the previous couple days. Was the worst medical experience of my 40 years. He made absolutely no attempt to diagnose my problem. He spoke with me for less than 5 minutes, sent me for an unnecessary hearing test to run up my bill, then flat out shrugged his shoulders and told me he had no idea and I should just get a white noise machine. I would consider this a near malpractice level of incompetence. He just needs to retire because he obviously is just there to sponge money.
D. Garrett
May 09, 2018
We've seen Dr. Segebrecht for years for ear infections, deviated septums, snoring, hearing loss, tonsils, adenoids, & enlarged turbinates. Also seen docs at Children's mercy for ear infection tubes. Segebrecht is closer and the bill turnaround is faster. The wait is very short, the people are nice. He gives the option of prayer at the end of every visit.
He is thorough and so far everything he has done has been helpful. My hubby isn't convinced his septoplasty cleared his nasal passages but mine definitely did. I had 90% blockage and had thus never experienced a deep breath through my nose. Had to breath deep through my mouth only. It's still a new and pleasant gift. The nurses aren't great at calling you back so you have to advocate for yourself a bit and call back.
Also be aware they charge for each procedure, each nasal exam, ear test, etc. Sometimes that's not clear. Ask questions. He's seen our family from age one to age 39. We will go back and reccomend him to others.
He is thorough and so far everything he has done has been helpful. My hubby isn't convinced his septoplasty cleared his nasal passages but mine definitely did. I had 90% blockage and had thus never experienced a deep breath through my nose. Had to breath deep through my mouth only. It's still a new and pleasant gift. The nurses aren't great at calling you back so you have to advocate for yourself a bit and call back.
Also be aware they charge for each procedure, each nasal exam, ear test, etc. Sometimes that's not clear. Ask questions. He's seen our family from age one to age 39. We will go back and reccomend him to others.
Donna Mueller Cloud
Feb 01, 2018
I was referred from my local ENT for advanced treatment of my vocal cords. Everyone from the administrative staff and the nurses, to Dr. Reussner were all excellent in the way they provided patient care. Not only were they knowledgeable in the area they worked, they also cared about the individual patient. The atmosphere was calm and professional. I believe I received the best care available and have already referred a friend to them.
