Westside Neighborhood Med Clinic

There are good people working at this clinic. Unfortunately the issues they are experiencing now are harmful to the patients. The phones are not ringing through and messages are not returned when you are able to leave one. The backlog on referrals is horrendous and are putting people's lives at risk. At this point in time I wouldn't recommend anyone choosing these clinics for their health care needs.

Nice staff, however they are run terribly. They will lose things, forget to call back, set appointments and then turn you away because they "forgot" about something when you arrive. A patient should only call during business hours if they like to be on hold. I had to deal with months of calling only to find that what I wanted was authorized months before, but no one could figure it out and call me, or tell me whenever I called to follow up.

This was consistent treatment, and only one example. I have been on hold for an hour just trying to demand my records and go somewhere else, and am grateful I am not someone who is too ill to fight back from such poor care. If I was in more urgent need for the care they promise I would be sorry.

This place has given me more panic attacks than i can count. the staff is friendly though.

Dr. Sharma is an incredible pediatrician: kind, caring, intelligent. We have seen Dr. Ruth a couple of times and she was great as well. Thank you for always taking such good care of our daughter.