Washington Open MRI

From the moment I walked in the door I felt comfortable. The ladies made me feel relaxed. Thank you ladies. I know I will be back for my brain MRI.

The staff are really nice people helping me with my documents. It calmed down the anxiety on my short comings. The open MRI is what I preferred found it to be most comforting. No straps No blankets. You even have a chance to watch a little television. What a great distraction! At the end of service I received the disc and now get to see some of the images.

Thank you and your staff for making life easier for those that suffer from being claustrophobic. I will share with those who suffer with the same challenges. Thank you everything.

Everyone that works at the Rockville Washington Open MRI are courteous and kind. The Open MRI for my back went as planned. No claustrophobic melt downs Thank you!

Oxon Hill office staff are very friendly and professional. The lady that gave me the MRI was so helpful. I was hot (very hot day 6.15.2022) and perspiring she made me very comfortable with a fan.

Today I visited Washington open MRI to get an MRI on my ankle it was the most pleasant experience I've ever had when it has come to getting an MRI. The staff was very cordial in preparing me for my MRI they made sure that I was comfortable and that everything was going to be okay. The order that was written for my procedure was for my foot and it should have been written for my ankle, but that was not a problem for the staff at Washington MRI they contacted the doctors office and made sure that they let them know that, and they in return faxed over a new order it did take a little time, but they did take care of it, that was great simply because I didn't have to reschedule and come in for another MRI. Kudos to Washington open MRI and their staff. By the way I am very claustrophobic so it was great to have an open MRI.

Front desk staff very pleasant and helpful. The technicians were wonderful. Made me feel very comfortable. I am claustrophobic, so it makes things so much easier for me with the open MRI. Thank you to everyone at the Greenbelt Open MRI Facility.

I visited the Rockville office today. First, I was 10-15 minutes late because I had taken the wrong exit and I stressed out because of my lateness. However, when I walked into the office the young lady at the front desk smiled which took away my stress immediately and she was very kind and patient. The technician was standing by and ready for me. (oh my goodness, I can't remember their names ).

I was just grateful that I was seen right away and that I didn't have to explain my lateness. I truly hate being late because I value other people time. I am so glad that they did not cancel me out . The technician did an outstanding job in explaining the process of the imaging and even provided a hand held panic device if I needed to use it at any time. Needless to say that my stress level of the fear of the MRI subsided thanks to the team working at Open MRI!

Hello, the front desk ladies were pleasant. I am claustrophobic and the (female) technician who did the MRI was a very helpful patient, and extremely understanding with me throughout my time while I was having my MRI. Thank you Washington MRI

I was in need of 2 pre-op MRIs of my cervical and thorasic spine. Even the thought of a traditional MRI triggered my anxiety, being very claustrophobic. Washington Open MRI was amazing. No tube, no tunnel. You just sit. Yes sit, with your back to the unit. The staff was amazing, professional, accomodating and extremely courteous! It was worth every bit of the drive through standing traffic!

The staff at Rockville location is awesome! Amber at the front desk is very courteous and professional. Brian goes out of his way to ensure his patients are comfortable. He was nice enough and offered me water and even suggested taking breaks in between long studies to ensure I was comfortable due to my back issues. He kept me at ease at all times and kept checking on me to ensure I was ok.

Thanks to his establishment for employing people who are courteous and who keep their patients interests in mind while providing top-notch care. I highly recommend this location to everyone.

I just got had an open MRI at this location and it was a very good experience. I had told my doctor there was no way I could do the tube so she suggested this. The machine looked intimidating and it is very close but you can see out. The technician was very helpful in getting me situated on the machine. The machine does make loud noises throughout.

However the tech lets you know how long each segment will be and offers earplugs. Anything metal you are wearing has to be removed including watches and wedding rings. The front desk receptionist was very friendly and helpful as well. If you are claustrophobic this is the way to go

If you want to be harassed by debt collectors even though you have paid your bill at the office, and paid immediately upon receiving the EOB from your insurance company then the remainder of the bill, then choose this location of Open MRI. I have been harassed by their office -- they have a new system and apparently, they lost my payment. I have proof that I paid everything -- be sure and save your receipts!

I have sent them that proof and even had my insurance company have a three-way (that sounds awful doesn't it --sorry) telephone conversation with them telling them that I had paid my bill. They acknowledged on the phone that I had paid the bill. Then five months later that have sent me to a collection agency! Disgusting.

DO NOT GO HERE! The Rockville location canceled my appointment two times and wasted 1 month of my time. Dr. Kang I was told today had to leave early. The last appointment Dr. Friar couldn't make it into work. Now I am without my MRI because they can't hire responsible doctors. DO NOT GO HERE!

My Doctor did not accept the MRI from this place. This was because of the quality of the images obtained, which tend to be less precise and lower quality. I will need to do a closed MRI that I will need to pay because my insurance won't cover another one.

Many thanks to the Team in Clinton, Md. Accomodated my issues and resheduled with helpful contact, although very busy office schedule. The technician was top notch and accomplished the tak at hand in a tight and professional manner. Would reccomend WOMRI for Cost and Efficiency.

Washington Open MRI provided quick, timely and professional services. The staff and MRI techician was beyond exceptional. Again, great work and service!

One of the front desk staff, a black lady claimed that I owe a balance of $276.93 from 1/15/20 service, unless I pay that amount, she will not allow the MRI Exam to go through! Thank goodness I had the record of the payment saved, gave the technician a copy of the receipt. Had an email conversation and face to face discussion with William "Bill" Kisse, COO of Washington OPEN MRI, he explained the the billing office and insurance payment issues they were having. He was very kind and apologetic for what transpired. I am satisfied and agreed to amend my comments.

I am extremely claustrophobic and panic if I need an MRI. I have had to have three in the past 2 1/2 months and had them all at Washington Open MRI. I still don't love getting MRI's but each experience I had there has helped to ease my fears. The technician was great, the equipment seemed to be very up to date and I was treated with courtesy. I highly recommend them!

If you need an open MRI, then I highly recommend the Clinton location of Washington Open MRI. The reception is kind and puts one at ease about the dreaded experience and made me realize that I was no exception at being anxious about to getting a MRI I got a immediate sense about the technician's skill. He was kind enough to tell me how much time was left before the MRI was completed.

This machine was more open the one in their Chevy Chase facility. I could look out the window while the machine was working. Lots of parking and there a large shopping center nearby with Lowe's, Starbucks, Safeway, etc. I would definitely return to the Clinton facility even though the Rockville facility is closer.

I was quite apprehensive as I am extremely claustrophobic and had a terrible experience at another facility. From the beginning I knew that this appointment was going to be different. I should have written their names down but the lady at the front desk was warm and inviting. She made me completely at ease talking with me before I was taken back for the 2 MRI's I had to have.

The lady doing the test was extremely pleasant and helpful as well. She explained everything and help me through the entire tests. I would definitely recommend Washington MRI! I was even given a disk to take to my doctor. Great people, lucky company to have them as employees. Clean facility and very welcoming. I hope I will never need the testing again however if I did I definitely would go back to them.

I came here at 330pm as requested by the staff. I waited several minutes at the desk until someone came to greet me. I was told they are 45-60 minutes behind schedule. They could have called me instead of having me sit outside in my car for an hour. Also a guy who talked to me from behind the counter told me it's not his job to notify patients when they are behind.

Who is running this operation? My problem with all of this is I am a military veteran. The Department of Veterans Affairs sent me here. I could here the staff around the corner talking about how they dislike veteran patients coming because of difficulties with the VA. How is this my fault? If they don't like veterans being sent to their facilities then they should not do business with the VA. We can be seen elsewhere.

This is the second Washington Open MRI locaiton I've been to, and I've had a great experience at each on. Front desk staff is pleasant and efficient, I had a short wait, MRI technician was kind and patient with me though I had difficulty understanding some instructions. The wait for my imaging on discs was very short, and I received two discs for each of my doctors. I highly recommend Washington Open MRI for imaging needs. It's much more comfortable than traditional MRIs.

Really really really nice, down to earth staff. Super efficient, like unseen anywhere. I walked in, they already had my pre completed online paperwork out and prepared, NO wait time AT ALL. There was a TV to watch during my entire imaging session, and there was continuous communication throughout the entire process. It was so quick! I was really happy with my experience!

My appointment started on time and was handled efficiently. Staff were very professional, accommodating and friendly. The open MRI is great.

I had an excellent experience with Open MRI Rockville! I had been putting off doing a traditional MRI because of anxiety due to claustrophobia and was so happy to have discovered Washington Open MRI - and especially Technician Brian who made the process easy! From my initial phone consult with Technician Brian to when I arrived for my appointment and throughout the process he gave me reassurance which put me at ease.

Staff was friendly and efficient with handling all the paperwork. I got to watch TV - with closed captions. The noise from the machine was like a meditation zoning sound. Friend able to sit in room with me. Window in the room provided sunlight. Comfortable sit up with foot and arm rest. I highly recommend them.

The staff are amazing, very professional and reassuring during procedure. Everything went smoothly, from scheduling to checking out, I highly recommend Washington Open MRI!

Perfect option than the traditional MRI. The overall experience was phenomenal! Technician was SUPER nice & VERY professional. Back office staff were helpful as well. A BIG shout out to Marisella of Rockville location for telling me what to do for insurance to re-assign approval. Thank you SO much & will definitely use you again.

Very professional and timely service. Been to this place 3 times in the past and very happy with the service. Mr. Victor who handles the MRI is very nice and professional at his work. Highly recommend this place.

Awesome I'm a big guy and don't like small spaces. 30 minutes and I was done. Great staff

This open MRI is the best option for people like me who "freak out" when going into that "tunnel" machine. You actually sit up and can watch TV. The owner, Bill Kisse is on premiss and the operator is very patient friendly. Front desk young lady also pleasant. Easy drive in and park in front.