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Los Alamos Surgical Associates It's time to start taking better care of yourself, so eat well, exercise and get plenty of rest! Our chat assistant can help direct you towards finding a provider or scheduling an appointment. Los Alamos Medical Center is the only hospital in Los Alamos County and is the major healthcare provider for Northern New Mexico. Our 47-bed acute care facility has been providing quality and compassionate emergency care, surgical care, inpatient and outpatient services to the communities of Northern New Mexico for over 70 years.
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Los Alamos Medical Center is a 47-bed acute-care facility, the major health care institution and the only hospital in the community. Its medical staff of 55 active, and another 40 consulting physicians, bring to the community a level of sophisticated medical technology and technique not common to "small community hospitals."
Los Alamos Medical Center is committed to providing you with the best available healthcare along with convenient and reliable billing services. Our Business Office is open Monday through Friday from 7 am to 5 pm to answer any of your billing questions. We can be contacted by phone at (855) 453-1206.
We offer excellent opportunities for healthcare professionals to utilize their skills in an environment that values quality care and job satisfaction, yet recognizes individual talents and abilities. If you are interested in joining the Medical Staff at Los Alamos Medical Center, please contact Physician Recruitment for more information.
Selection of a health care provider is a personal choice. Most or all of the health care providers performing services in this Hospital are independent contractors who have privileges to practice at the Hospital but they are not Hospital employees, representatives or agents. This includes but is not limited to radiologists, pathologists, emergency physicians, anesthesiologists, hospitalists, surgeons and others.
Reviews (16)
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Charles Farrar
Jun 07, 2022
Everything went smoothly. I was taken on time. Nurses were outstanding and friendly. Anesthesiologist explained things in detail. Dr Rowberry was very patient and took time to answer all my questions. In summary, I received excellent care and would highly recommend this practice to others
Roy Winter
Jun 07, 2022
Great experience at the The Endoscopy Center. Everyone was friendly, knowledgeable, helpful, and explained everything they were doing and also explained what would happen every step of the way!
Christy O'Brien
May 11, 2022
I have had two EMR that I had to go here and the ER Dr Dozier was great. I felt taken care of and his bed side manner made my stay in er good. The nurses that were on staff also took good care of me. I am truly grateful to have a great hospital minutes away. Thank you
Raymond Gonzales
May 04, 2022
The entire staff at the Endoscopy Center were well trained and proficiently pleasant. It was a pleasure to meet them. Kudos to all involved!
Katie Schirato
Apr 25, 2022
I don't know any young women who have had a good experience at this emergency room. I have never been taken seriously, and on one occasion sent home while having seizures because they "aren't a big deal" (direct quote from the doctor). My sister recently went in for a severe allergic reaction to shellfish and the same doctor refused to give her an epipen.

Most recently, a pregnant friend saw the SAME doctor for severe pain and premature contractions, and was told that "pregnancy is painful" and sent home with no help after informing him that she does not plan to deliver at this hospital. He replied by asking her why she came to this hospital, knowing that she was transported there by ambulance. Dr. Hielpern needs to face consequences for his actions before someone dies due to his negligence.
Seth Felice
Mar 04, 2022
Good experience. staff are mostly local, positive, and helpful. Dr Hammond in ER did a great job of taking time for full workup and going out of his way to communicate with me to help coordinate the care of a patient. You will never find everything and every test or service in a small or medium sized hospital, but there are some very talented people here and overall good attitudes in my experience.
Ziwei Cheng
Jan 22, 2022
Dr Hammond in the ER basically mocked me for going there. I had IBS and was having the worst abdominal pain that day when I went in. After hearing it was "just IBS" he mocked me for being there, he said he could do nothing to help, and I should just go home, take a shower and relax. I'd avoid this doctor AT ALL COSTS. By the way I was billed $150 simply for vitals taken.
Daphne Schleft
Jan 12, 2022
The emergency room personnel are RUDE, Incompetent, unprofessional. Go to Santa Fe or Espanola! Dr Hammond, Chris Hammond, hung up on me 2 times after basically over dosing an 8 month old baby. The receptionist is RUDE and there needs to be al little more oversight. Malpractice is the norm as is rudeness. No wonder no one goes to the hospital in Los Alamos.
Ashley Saxon
Nov 21, 2021
I went to Los Alamos medical center, earlier this week. I've had a problem for 5 years & after going to about 14 different doctors in Albuquerque & not receiving the care I needed, I had to go to los Alamos. The doctor in dermatology gave me a diagnosis & cleared up problem in a matter of 3 days. I will forever be grateful.
David Ellison
Nov 16, 2021
Horrible, horrible, horrible. I don't even want to start relating my first - and hopefully last! - experience here. Unless you're in an ambulance, go ANYWHERE else! Edit. Giving another star because, as usual, the actual medical professionals were just fine. it's the office/support personnel that's the real problem. Just miserable.
Leah Adair
Sep 30, 2021
If I could give this medical center zero stars I would. They do everything in their power to keep their patients sick. I've been repeatedly hung up on and denied medical help. Surgical referrals have been rejected repeatedly and I have waited days for a simple call back. This is no place to go if you require ACTUAL medical help.
Andrew G.
Jun 23, 2021
It was a horrible experience all around. I used to go here for Dr. Power, who was great, but she left. Do NOT go here for urgent care. They will charge you like you're in the ER and your bill will literally be 10 times what it would be at Trinity Urgent Care for the same thing. Also, I got a really bad nurse practitioner once when I went to their urgent care.

I had been around my sister who had pneumonia, and I caught whatever she had. Same symptoms a couple weeks later. Instead of giving me something to help (like my sister got from her doctor), the NP told me it was "allergies" (I don't have allergies here in January, only in the spring) and basically told me to get lost. Ridiculous. Will never, ever come back.
Camille Bremer
May 18, 2021
The receptionist that handled my call was extremely rude. This is unfortunate, because her poor behavior and temperament is the first impression that people get when calling the hospital. Maybe hire a receptionist that isn't miserable and actually wants to help?
Marc Coetzee
Apr 23, 2021
Went for a CT scan and paid upfront, I then got a another bill two weeks later from XRANM. Why should I have to pay two bills? If the hospital uses another company for help then they should pay that another company. This hospital enjoys extorting the residents of LA.
Meghan Ryan
Apr 17, 2021
Super disorganized. They have been confused each time I have checked in, having trouble understanding or verifying that I had an appointment. This time, they thought I had been there the previous month, when I hadn't been there for over a year. They lost my order for routine screenings from my general practioner and couldn't find his information despite me giving it to them several times and also giving them a URL to their web site.
Charles McNiel-Shoemaker
Jun 23, 2020
About a year ago I was admitted to the ER here after suffering my first seizure the doctor on staff never saw me and despite this misdiagnosed my seizure as a panic attack. I then struggled for almost the entire following year to get a proper diagnosis of what was really going. Ironically this whole experience has given me anxiety problems. I was admitted to this ER again this year where yet again my SVT and heart arrhythmia were misdiagnosed as just another panic attack after being admitted again a very good doctor who works in this ER found the arrhythmia and transferred me to Albuquerque to see an inpatient cardiologist.

There are many rude nurses. There are also alot of really good nurses. One of the times I was in for seizures I pressed the nurse call button during what seemed like a pretty docile time with not alot going on cause I didn't feel right and it took them a full 5 minutes to get to me. Don't get me wrong there are a lot of good staff here but going here for something life threatening is like playing russian roulette.