Milton Pediatric - Rebecca Niloff

We see Dr. Brenner for our two boys but have probably seen each physician as well as other staff over the past two years. Everyone has always been wonderful. Highly recommend.

I left a message enquiring about this practice for my infant; two of my family members bring their children here. Received a call back the next day from a woman who started the conversation by cheerily asking about my "new baby". I explained that my child is 5-months-old. The tone of conversation changed and I was immediately told that the practice doesn't accept "transfers".

She then went on to suggest that my family members speak to their doctor in order to advocate on my behalf. Strange policy and the comment asking about my "new baby" seems like a tactic this practice uses to vet and turn away patients who don't fit a certain criteria. All around it was an uncomfortable experience.

This review does not reflect my experiences with the doctors at this practice, but the nursing and their management. Numerous times I have felt my child has been neglected when using their online portal for non urgent questions. I understand they are busy/short staffed. I have been able to use online portals for my own doctors, no problem. I'm fact a lot of offices find it very efficient.

It is frustrating when you see that your message was read and then you simply don't get a response. They like you to call the office but no one ever picks up.voicemail only. Telephone tag all the time. We will miss our pediatrician but the way the office is run is just not worth it for us.

I have always had a wonderful experience with them. Dr Brenner is wonderful and we love him. Very straightforward, knowledgeable and attentive to our concerns. Dr Saddel also was wonderful with us. I highly recommend this practice to have your little ones checked!

Absolutely wonderful! We see Dr. Pappas for our baby girl who came prematurely and she has been available and supportive. She is always on time and has a smile on her face!

They are really bad and the worst in releasing the medical records if you request one, especially when you have left the practice. They say it takes them couple of days everytime you ask them for the records and they don't care if the patient (infants) appointments needs to be rescheduled, just cause we are no longer visiting them. This is just unprofessional and bad experience we had.

So beware. Not sure how and where I can complain about them related to this. The people who answer the phone are very rude and the way they speak to you as if they do not care at all. Really surprising how they change their behavior to the same people who were once seeing the Dr. at their center and now since they are no longer their patient, they change their attitude completely towards them.