The Office of Orthopaedic Medicine and Surgery has delivered quality care to the Washington, DC metropolitan area for over 21 years. Feel confident that when you visit the Office of Orthopaedic Medicine and Surgery, our surgeons will utilize the latest technical advances to make sure that you get the most efficient care possible.
Services
Established in 1985, the Office of Orthopaedic Medicine & Surgery is a medical practice devoted to the diagnosis and treatment of injuries and diseases of the body's bones, muscles, joints, ligaments and tendons. Our board-certified orthopaedic surgeons all have advanced training and are highly respected in the Washington, DC medical community.
Answers to commonly asked patient questions regarding appointments and policies can be found below under General Questions. For background information on common ailments treated by our orthopaedic surgeons, check the Orthopaedic Questions below. We are conveniently located in northwest Washington, DC between 18th and 19th Streets on M Street NW.
Thank you for selecting the Office of Orthopaedic Medicine & Surgery for your orthopaedic care. To schedule an appointment at our Washington, DC office, please call us at (202) 835-2222. Completing the forms prior to your visit will help speed up the new patient registration process. The Centers for Advanced Orthopaedics is redefining the way musculoskeletal care is delivered across the region with locations throughout Maryland, DC, Virginia and Pennsylvania.
The Office of Orthopaedic Medicine & Surgery participates with the following insurance plans:. If you have a question related to your bill or to see if we accept your insurance plan, please contact the billing specialists at the Office of Orthopaedic Medicine & Surgery at (202) 835-2222. If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover and American Express.
Secure and affordable indoor garage for the Washington Square Building in downtown Washington. The parking garage entrance is located between a gray brick building on one side and a brown-brick building on the other. There are patches of grass on either side of the entrance; there is only the sidewalk and the upwards incline into the garage.
Reviews (30)
Dk Patron
May 15, 2022
Dr. Raizman is a good doctor but his staff is not the best. His coordinator is slow and doesn't understand how to deal with people and their employers. Because of this office I was terminated" they wouldn't sign my work documents until after surgery". Which led to my employer not having enough information to why I'm off. I had to prove my innocents to get my job back.
It took 15 months. After I straightened everything out I explained to them they had to resubmit all the documents to my insurance. Which they said they did. After it's all said and done I receive a call from collections stating I owe them over seven thousand dollars. This has really been a terrible experience. I think the coordinator should have a job where she isn't planning anything.
She has personal issues in her life and it henders her from doing her job efficiently. She also couldn't schedule my surgery correctly. Made too many mistakes to be in this field. Now I have to figure out what's going on after the surgery, losing my job, not able to get disability, had to go on unemployment. Only to get a call that I still owe them. Terrible she should be fired.
It took 15 months. After I straightened everything out I explained to them they had to resubmit all the documents to my insurance. Which they said they did. After it's all said and done I receive a call from collections stating I owe them over seven thousand dollars. This has really been a terrible experience. I think the coordinator should have a job where she isn't planning anything.
She has personal issues in her life and it henders her from doing her job efficiently. She also couldn't schedule my surgery correctly. Made too many mistakes to be in this field. Now I have to figure out what's going on after the surgery, losing my job, not able to get disability, had to go on unemployment. Only to get a call that I still owe them. Terrible she should be fired.
Maxine Hillary
Feb 23, 2022
I thought I'd go there because they have a PT who has experience working with dancers, but I'm beyond underwhelmed. Shuffled into an exam room that looks like a call center with tables. PT (Tiernan) doesn't appear to have experience working with dancers, barely talks to you, barely looks at you, shows you 20-seconds of exercises then returns to paperwork or talking to other patients. Seems to have little confidence in her work, little compassion, little engagement. What she offers you could find in a book. Not addressing your issues because she doesn't care about you. Doesn't even say goodbye when you leave.
Eran Goudes
Feb 23, 2022
Can't say enough good things about the care and treatment I received from the highly professional PT team - Tiernan, Michael, and Ariel. High and positive energy, which kept me motivated! Don't think I ever enjoyed going to PT as much as I did thanks to this crew. Tiernan was very methodical, patient, and explained everything well. And it was a team effort thanks to Michael and Ariel! Thank you for rehabilitating my shoulder gang!
Jc
Feb 19, 2022
Avoid this place. I went to two appointments. Very little help. I am also being billed over and over again after my insurance already paid them and they admitted that on a three way call with my insurance. They just keep resending me the same bill, which will hit my credit. That is not legal and I am reporting this doctor to the better business bureau. You can't bill someone after it was paid by insurance. Even Aetna Insurance was shocked that they were doing this.
Gaby Perla
Feb 06, 2022
One would be hard-pressed to find a more caring, wholistic, and empathetic physical therapy practice in DC. I was referred to Tiernan Damas after my ankle surgery and have been blown away by the care I've received. Recovery is rarely fun but I look forward to PT because Tiernan is so engaging, transparent about what to expect, and responsive when I'm in pain. With Tiernan as your physical therapist, you can look forward to an uplifting, gently challenging, and healing experience.
Casey Puckett
Dec 25, 2021
Dr. Raizman and his assistant have been fantastic at assisting me and my needs professionally and promptly! However, there is a blonde receptionist (wish I caught her name) at the front desk that has given both myself and my father a nasty attitude and unpleasant experience on multiple occasions. She refuses to listen to either of us when communicating with her and it is beyond frustrating.
Patrick L.
Dec 20, 2021
Jason Abel
Oct 19, 2021
The care I received from the doctor and the physical therapist was very good. The facility is quite nice and the employees were all friendly. HOWEVER, the billing department is a disaster. Both my partner and I have had similar issues with their billing department. The bill i received in the mail had a number of errors on it. I called and spoke with someone to go over the bill they sent.
They stated that they would send me an updated bill with things more clearly listed to explain the differing charges. That was never sent. I later received a second bill which was exactly the same. I called and spoke to another person who promised that she would be sending a more clear bill (ledger) of the charges. That too was never sent. I just received the same identical bill again (third time) stating that it is past due. So, twice they have said they'd send me a more clearly detailed bill and have failed to do so. (Among other things, every visit but the first was absolutely identical. EXACTLY identical. But, they charged different amounts for some of the visits with no explanation for the variation.) As I mentioned, my partner had the same experience with the billing department previously when he went to them for treatment.
It involved numerous phone calls to get his bill cleared up - they charged different amounts for his co-pay each visit; took numerous phone calls from him to finally get them to make the appropriate adjustments to the amount that he owed. Care at this place is good. But, billing is a mess. I'd recommend finding a different provider who has a better track record on customer service with their billing department. Otherwise, you may be charged random amounts for various things which they will never provide assistance in explaining/correcting.
They stated that they would send me an updated bill with things more clearly listed to explain the differing charges. That was never sent. I later received a second bill which was exactly the same. I called and spoke to another person who promised that she would be sending a more clear bill (ledger) of the charges. That too was never sent. I just received the same identical bill again (third time) stating that it is past due. So, twice they have said they'd send me a more clearly detailed bill and have failed to do so. (Among other things, every visit but the first was absolutely identical. EXACTLY identical. But, they charged different amounts for some of the visits with no explanation for the variation.) As I mentioned, my partner had the same experience with the billing department previously when he went to them for treatment.
It involved numerous phone calls to get his bill cleared up - they charged different amounts for his co-pay each visit; took numerous phone calls from him to finally get them to make the appropriate adjustments to the amount that he owed. Care at this place is good. But, billing is a mess. I'd recommend finding a different provider who has a better track record on customer service with their billing department. Otherwise, you may be charged random amounts for various things which they will never provide assistance in explaining/correcting.
Mairead T.
Sep 15, 2021
I went here two years ago for an injury that they couldn't fix and sent me on my way. I had gotten it approved by my insurance agency and the doctors office before I went and was on my way. Then I just discovered they had an issue with my insurance and failed to tell me and found out I was sent to collections. When I tried calling the office they were rude and next to useless when I told them they contacted me about this issue. DO NOT GO TO THEM
Karl Alvarez
Aug 09, 2021
Almost everything was perfect: checked in within five minutes of arrival, was taken to the exam room quickly, Dr. Stein was helpful and caring. Checking out was delayed by almost 15 minutes while staff focused on checking others in. This caused the whole experience to exceed an hour. Would have appreciated a quick resolution and departure.
Betty Sanborn
Jul 02, 2021
The staff is very professional, on time and thorough. In each instance when I arrived 15 minutes early for an appointment I was seen earlier than my scheduled time. This was very much appreciated as it demonstrated how they valued my time. From the front staff to the assistants to the doctors all whom I encountered were friendly, helpful and a pleasure to deal with.
Robert B.
Apr 16, 2021
Amber M.
Oct 07, 2020
I'll make this brief. First, the new name for the group is The Centers for Advanced Orthopaedics. Administrative Staff - as others have noted, the admin staff is not the friendliest bunch and haven't been in the five plus years I've been coming here. A simple request to have my medical records faxed to another doctor was like pulling teeth.
Building - the office moved and is now in a building on 18th. That's fine with me because it's closer to my job. One problem. The parking garage under the building has no elevator. It seems a bit tone deaf for an Orthopaedics' office to move to a building with no elevator from the garage to the lobby. So if you can't do stairs, get dropped off in front.
The new office isn't as cozy as the old one and feels a bit sterile. No me gusta. Dr. Sheer - I've been going to Dr. Sheer since 2015 and have no issues with him. He has good bedside manner and really appears to care. You do have to know what treatment you want and advocate for yourself, but that's true of most doctors these days.
Building - the office moved and is now in a building on 18th. That's fine with me because it's closer to my job. One problem. The parking garage under the building has no elevator. It seems a bit tone deaf for an Orthopaedics' office to move to a building with no elevator from the garage to the lobby. So if you can't do stairs, get dropped off in front.
The new office isn't as cozy as the old one and feels a bit sterile. No me gusta. Dr. Sheer - I've been going to Dr. Sheer since 2015 and have no issues with him. He has good bedside manner and really appears to care. You do have to know what treatment you want and advocate for yourself, but that's true of most doctors these days.
Elle M.
Apr 28, 2020
My appointment with Daniel was USELESS. I came in with a diagnosed rotator cuff injury and Daniel hardly examined me, gave me two exercises to do at home (didn't even want to see me do them in the office) and sent me on my way. I asked about massage and he said something along the lines of "well, if it feels good then yes, maybe get a massage." I've done more physical therapy than I'd like to admit, for multiple soft tissue injuries, so I know what is supposed to happen. Examination, measurements of range of motion, physical manipulation, heat, massage, ice, exercises, etc. I received nothing at this clinic, except for a bill for way too much money. Don't bother.
Kim F.
Dec 12, 2019
Mike N.
Sep 17, 2019
This place is definitely among the best experiences I've had with the medical-industrial complex. The PT, surgical, and other staff are all first rate. Judging by the reviews, some patients who end up here are obviously under a lot of emotional distress, so I consider myself fortunate not to be one of those. Drs are not mind readers, and they shouldn't be blamed if they offer you advice or instructions that you decide not to follow because you googled something, or decided to take a co-worker's advice instead. It's also not their fault if you waited 3 yrs before seeking treatment. Delay has consequences.
S. S.
Sep 17, 2019
I would not recommend patronizing this business, not if you value your life that is, Dr. Sheer was told in front of his very rail thin assistant that I was experiencing signs of and allergic reaction to acetaminophen, I pointed this out to him and her two times and this Jackass still prescribes me acetaminophen with tramdol. I'm not going to be alive if I take this prescription for the pain in my leg, I can't believe there was a Dr. and an assistant in the room and neither of them bothered to pay attention to the fact that I was allergic to acetaminophen pain killers.
Reed P.
Aug 09, 2019
I want to be clear that my review is about the admin staff only. The doctor I saw was kind, patient, and easy-going. He showed me my xrays and explained my injuries in a really understandable way. I am enby, use they/them pronouns, and my name does not match my current legal name. The admin staff doesn't seem to understand this, or gender issues.
It was my first time in this office, and I needed to fill out the general paperwork as a new patient. Everything is automated with a touchscreen (a possible accessibility issue?) and you need to scan your ID and insurance card before you can do anything else. There are no fields for entering preferred name or pronouns, or even a generic "other notes" section.
After doing all this, I went to the front desk, and told the staff there was no option to add these things, and I wanted to clarify this for the doctor. She kept calling me gendered honorifics and my deadname, and said the name on my chart must match the name on my ID and insurance card. I understood this, and asked again if she could even just make a note somewhere in my chart of my name and pronouns.
She said no. I asked why not, and she said she couldn't. No explanation. As a last resort, I told her to just call me by my last name, and not to use my deadname, and she said no. The entire time in the office, for only 45 minutes, I was consistently misgendered and deadnamed. I'm disappointed but not surprised when people assume my gender at first glance, but most people don't dig their heels in and refuse to use my actual name.
The only person who addressed me correctly was the doctor, he immediately corrected himself as soon as I told him my name and pronouns that didn't match my chart. If your current gender matches your assigned gender, I'm sure you'd have absolutely no problem with the admin staff here. But I definitely cannot recommend this place to any trans person.
It was my first time in this office, and I needed to fill out the general paperwork as a new patient. Everything is automated with a touchscreen (a possible accessibility issue?) and you need to scan your ID and insurance card before you can do anything else. There are no fields for entering preferred name or pronouns, or even a generic "other notes" section.
After doing all this, I went to the front desk, and told the staff there was no option to add these things, and I wanted to clarify this for the doctor. She kept calling me gendered honorifics and my deadname, and said the name on my chart must match the name on my ID and insurance card. I understood this, and asked again if she could even just make a note somewhere in my chart of my name and pronouns.
She said no. I asked why not, and she said she couldn't. No explanation. As a last resort, I told her to just call me by my last name, and not to use my deadname, and she said no. The entire time in the office, for only 45 minutes, I was consistently misgendered and deadnamed. I'm disappointed but not surprised when people assume my gender at first glance, but most people don't dig their heels in and refuse to use my actual name.
The only person who addressed me correctly was the doctor, he immediately corrected himself as soon as I told him my name and pronouns that didn't match my chart. If your current gender matches your assigned gender, I'm sure you'd have absolutely no problem with the admin staff here. But I definitely cannot recommend this place to any trans person.
Clint P.
Aug 03, 2019
I called to make an appointment for an examination and diagnosis of back and joint pain. The receptionist said that I had to be more specific. What kind of pain, which joints, etc. I felt uncomfortable providing detailed medical information to the receptionist. However, I described the affected areas. Her response was that my symptoms were in too many areas.
I would have to limit my symptoms to only two areas. She explained that if they have to take x-rays of more than two areas it causes a back-up in radiology. I was absolutely puzzled. Never have I been told by a medical professionals office that I have to limit my symptoms because the office could get too busy. In my stunned silence, the receptionist probed me for my answer. "What do you want to see the doctor for?
Your hip and spinal pain? Or your knee and hip pain? You can pick two. I'm sure it's all related anyway." Not really knowing how to respond, she became agitated on the phone. The combination of her behavior and the "office policy" of limiting a patients' symptoms to two areas prompted me to just cancel the appointment. Without a salutation, or care over my concerns with this policy she hung up the phone. Based on my interaction, I would not recommend this facility if you value patient care, respect for your symptoms, and just common courtesy.
I would have to limit my symptoms to only two areas. She explained that if they have to take x-rays of more than two areas it causes a back-up in radiology. I was absolutely puzzled. Never have I been told by a medical professionals office that I have to limit my symptoms because the office could get too busy. In my stunned silence, the receptionist probed me for my answer. "What do you want to see the doctor for?
Your hip and spinal pain? Or your knee and hip pain? You can pick two. I'm sure it's all related anyway." Not really knowing how to respond, she became agitated on the phone. The combination of her behavior and the "office policy" of limiting a patients' symptoms to two areas prompted me to just cancel the appointment. Without a salutation, or care over my concerns with this policy she hung up the phone. Based on my interaction, I would not recommend this facility if you value patient care, respect for your symptoms, and just common courtesy.
Sarah A.
Jul 23, 2019
This may seem unfair as I haven't gotten a chance to see a doctor yet, but poor administrative staff should count for something, too. I've been calling the appointments line nonstop to try and book something. I've left messages, I've been hung up on (I think accidentally), I've been transferred. and I've been on hold for longer than 10 minutes MULTIPLE times. It's really not that complicated to answer a phone.
Samantha C.
Jun 21, 2019
Victoria C.
Mar 13, 2019
Lou C.
Feb 16, 2019
Dr. Danziger performed surgery on my shoulder and humerus (which I happened to fracture in 3 places during a fall). He was extremely patient, answered all of my many questions clearly both pre-op and post-op. I've never had to wait more than 5 minutes past my scheduled appointment time. This listing does need updating as they moved to 1015 18th St. NW suite 300. Everyone is pleasant and efficient.
Lisa L.
Feb 23, 2018
I have been a patient on and off for many years for various sports related injuries. I specifically make my appointment with Dr. Mark Scheer. He spends the required time with you for a thorough exam and diagnosis (and follow up, if necessary). I highly recommend Dr. Scheer. He has a nice bedside manner. Very relaxed and friendly. Overall - a nice guy.
Aya T.
Feb 18, 2018
Dr. Scheer has been treating my torn Achilles. This review is based on my experiences in his office and surgery center: 1) no ridiculous wait time 2) professional and efficient manner of the doctor and his assistants 3) friendly and attention to detail staff Despite the biggest surgery of my life, the staff made it easier for me to go through. I highly recommend Dr. Scheer and his staff. The only request for this office is to have handicap (automatic) door at the front. It's hard to open the door with crutches.
Mia A.
Oct 01, 2017
Found Dr. Raizman on my insurance company's site. The office is very nice and extremely convenient, as it's a short walk from Farragut North metro. The check-in process was perfection: a self-service kiosk that allows the patient to scan identification cards and process the co-pay (if paying with a debit or cc). Loved it. The office does then require new patients to complete a health history form (do you have x; family history of x; etc.) but that was quick.
The waiting room is comfortable. Magazines and a television help keep patients entertained. I got the impression that the office may have a reputation for long waits BUT, that was not my experience. My appointment was at 1:30p and I had checked-in, got x-rays, and met with the doctor by 2:09p. I overheard someone say that the office reopened after lunch at 1p so that may explain why I was in/out relatively fast. REALLY liked Dr. Raizman.
He was shadowed by a Georgetown Univ med student and a scribe. He listened to my symptoms, asked questions, and quickly diagnosed my issue. We discussed treatment options and based on his detailed explanation, made a decision. He even showed me why I was in pain by using a sonogram. It was really cool; both me and the med student were intrigued. My only issue was Dr. Raizman's nurse.
I met with her first and described my issue. I felt very rushed and thought she was asking questions but that my answers really didn't matter. I tied her behavior to what I think may be a reputation of long waits. Otherwise, I will return for my follow-up! Good luck!
The waiting room is comfortable. Magazines and a television help keep patients entertained. I got the impression that the office may have a reputation for long waits BUT, that was not my experience. My appointment was at 1:30p and I had checked-in, got x-rays, and met with the doctor by 2:09p. I overheard someone say that the office reopened after lunch at 1p so that may explain why I was in/out relatively fast. REALLY liked Dr. Raizman.
He was shadowed by a Georgetown Univ med student and a scribe. He listened to my symptoms, asked questions, and quickly diagnosed my issue. We discussed treatment options and based on his detailed explanation, made a decision. He even showed me why I was in pain by using a sonogram. It was really cool; both me and the med student were intrigued. My only issue was Dr. Raizman's nurse.
I met with her first and described my issue. I felt very rushed and thought she was asking questions but that my answers really didn't matter. I tied her behavior to what I think may be a reputation of long waits. Otherwise, I will return for my follow-up! Good luck!
Alyssa A.
Aug 09, 2017
Dr. Danziger was in such a rush, he didn't really listen, and I never got a chance to really describe what was wrong. He just took X-rays and prescribed meds, then told me to come back for a follow-up. I felt like just a number. And my shoulder still hurts. :( Also, why are these doctors putting up with such bad front office staff? This is bad PR.
At the end of my visit, the front desk said I owed nearly $450! They said that because I was in a car accident, I had to be a cash patient, and they couldn't take my health insurance (Aetna). (Btw, my lawyer friend said he has never heard of this before.) I asked the front desk ladies for a breakdown of the charges. They only gave me one lump sum of about $450 to pay.
They rolled their eyes and acted like I was inconveniencing them just by asking for an itemized bill -- even restaurants give you this! They finally gave me the prices of the X-rays that were included, but they were too busy for me that they forgot to book me for the follow-up exam, so I didn't bother reminding them. I guess I won't be going back! It's not very hard to find more professional staff that don't seem too busy to help patients.
At the end of my visit, the front desk said I owed nearly $450! They said that because I was in a car accident, I had to be a cash patient, and they couldn't take my health insurance (Aetna). (Btw, my lawyer friend said he has never heard of this before.) I asked the front desk ladies for a breakdown of the charges. They only gave me one lump sum of about $450 to pay.
They rolled their eyes and acted like I was inconveniencing them just by asking for an itemized bill -- even restaurants give you this! They finally gave me the prices of the X-rays that were included, but they were too busy for me that they forgot to book me for the follow-up exam, so I didn't bother reminding them. I guess I won't be going back! It's not very hard to find more professional staff that don't seem too busy to help patients.
D. L. O. W.
Jan 07, 2017
I've seen Dr. Benjamin Stein for two different situations and he's been absolutely great both times. Very thorough and took the time to clearly explain what was going on, his assessment, next steps, and expectation for how I'd progress. I have only one critique, which is that 1 out 5 appointments may seem rushed. Unfortunately, this is the nature of healthcare with back-to-back appointments and of course, patients like us sometimes showing up late.
Chris M.
Apr 27, 2016
Dr Danziger is my dr and he is good, knowledgable, willing to spend some time to answer questions and seems to be an expert in his field. If I was rating just him it would be 4 stars. The office administration is pretty terrible and today I showed up and they said "we don't have you with an appointment today". I'm am good about putting in appointments in my calendar.
Never missed another dr appt. This is the second time in 8 or 10 visits this has happened so that's 20% of the time total failure. On top of this the desk people are rude even though they made a mistake. Giving me an attitude. No "I'm sorry sir". Not the only issue I had with the office staff making mistakes. Considering a different dr simply because the front office is not good.
Never missed another dr appt. This is the second time in 8 or 10 visits this has happened so that's 20% of the time total failure. On top of this the desk people are rude even though they made a mistake. Giving me an attitude. No "I'm sorry sir". Not the only issue I had with the office staff making mistakes. Considering a different dr simply because the front office is not good.
Ali N.
Oct 18, 2015
Dr. Marc Danziger is one of the most pleasant, professional physicians I've ever met. Nothing about my visits with him was ever rushed. (Being rushed through a doctor visit is becoming my number one complaint with physicians and enough of a reason to switch doctors.) I was very pleased with my care, and my issue was successfully resolved. He took the time to answer all of my questions and explained my diagnosis in detail.
I also went through physical therapy with their in-house clinic and was very happy with Sonya's (forgot her last name) care of me. I think the ONLY thing I ever disliked in dealing with them was my communications with the office. Some of my interactions with the office staff, in-person and on the phone, were just fine, but most of them involved what I would consider to be rude and unprofessional treatment.
When I attempted to communicate through the office through the electronic avenues presented on their website, I was given no indication that my messages ever went through and was never able to complete any transactions with them that way. I'm sure if I were not so pleased with Dr. Danziger himself I would have sought out another orthopedist.
I also went through physical therapy with their in-house clinic and was very happy with Sonya's (forgot her last name) care of me. I think the ONLY thing I ever disliked in dealing with them was my communications with the office. Some of my interactions with the office staff, in-person and on the phone, were just fine, but most of them involved what I would consider to be rude and unprofessional treatment.
When I attempted to communicate through the office through the electronic avenues presented on their website, I was given no indication that my messages ever went through and was never able to complete any transactions with them that way. I'm sure if I were not so pleased with Dr. Danziger himself I would have sought out another orthopedist.