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Our chat assistant can help direct you towards finding a provider or scheduling an appointment. Jackson Purchase Medical Center is a 107-bed (all private), Joint Commission-accredited facility. The hospital is the sole provider of acute care in Graves County and draws patients from the eight counties of the Jackson Purchase (the section of land between the Tennessee and Mississippi River that President Andrew Jackson purchased from the Chickasaw Indians in the early 1800s).
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Jackson Purchase Medical center provides extraordinary care by people who treat you like family because you are family. A part of LifePoint Health, Jackson Purchase Medical Center is a 107-bed (all private), Joint Commission-accredited facility. The hospital is the sole provider of acute care in Graves County and has been serving patients from the eight counties of the Jackson Purchase since 1993.
In addition to the featured services below, Jackson Purchase Medical Center offers critical care, infection control, lab & pathology, medical/surgical nursing, same-day surgery and imaging services. For more information on these services and more specialty areas, visit our Specialty Glossary.
The Clinical Exchange Communicator Portal is a convenient, secure health management tool you can use anywhere you have Internet to access important information about you and your visit(s) to our hospital. Demographics maintained by hospital (sex, race, ethnicity, date of birth, preferred language).
NOTICE: The office of the JPMC financial counselor has moved. The counselor is accepting bill payments and financial consultations in the Emergency Room registration area. For assistance, enter through the ER entrance and ring the doorbell at the last desk. Jackson Purchase Medical Center is committed to providing you with the best available health care, along with convenient and reliable billing services.
Reviews (15)
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Sara Watts
Apr 22, 2022
Let's see where do I start well the first time I went I had a chemical burn and they weren't even going to clean it and the chemicals was still on my foot and fr just tried to put a bandaid on it. I went in years later with problems with my back and just wanted to know what's wrong they sent me with ibuprofen and sent me home turns out I have spurs on my spine with no helps finding that out from them. Now I'm trying to get surgery for a cyst on my head and can't even get help or get it done. worse hospital ever
Carley Kruse
Apr 21, 2022
I had to be transferred to Jackson hospital for care for my kidney stone and UTI. I had a very comfortable stay along with respectful nurses, doctors, etc. I have zero complaints with my stay and was taken care of very well at Jackson.
Pr Maxwell
Mar 05, 2022
This company is a scam. They will lie to your face and offer price discounts if you pay up front, then charge you on the backside. Their employees lie. I had a procedure done here and then never received a call back from the ordering physician, but then had an appointment set with another physician without any consultation. This is a fraudulent organization and I would never trust them with my medical care again.
G. G.
Feb 21, 2022
Absolutely horrible. Went out n with a dislocated elbow came out with a lifetime disability. Emergency rm reset my arm and put me in a sling said I was good to go. During the night it came out with me not knowing. 8 days later I went to see an orthopedic surgeon they said it was dislocated, fractured, broken and torn ligament and I never should of been allowed to leave that hospital In that condition.

Plus billing dept is a joke, hospital has no idea how to submit claims electronically to workmans comp they have to mail them? No one else I've felt with has done this, they are so far behind. I recommend going somewhere else.
Susie Connell
Feb 15, 2022
I have never had to wait long in the ER and always got the best patient care and you cannot beat the cafeteria my aunt has worked there for over a decade and they will go above and beyond to make sure you are satisfied and well taken care of
Kim Renne' Prather
Jan 04, 2022
Super 3rd floor staff. Friendly nurses that seem to care about your loved one and their families.
Bettie Arnold
Dec 23, 2021
Nurses were wonderful to my husband and so was the doctors he got excellent treatment I've been in here before for two major surgeries got wonderful care
Allyson Hogle
Dec 12, 2021
I went to the ER for an earache and a sinus infection since there were no doctors offices open and all they did was test me for Covid and send me home. The nurses didn't even look at my ears and that was my main concern. Didn't give me medicine or anything just assumed that I had Covid and sent me on my way.
Tina Elsperman
Dec 11, 2021
People just go there to die. They said my husband dehydrated and sent him home. He has a medical condition called HHT doctor didn't know what it was. They realased him. He is still sick.they didn't even mention a covid test. No arm band. I v ran out. I told nurse. she never came. I just called ER back. Told them we can't afford another 180 dollars that demand before we left.

Send me to a nurse hotline.ig went thru and then phone died.no one was there. When people TELL you someone was unresponsive.and lost a lot of blood.they in and out consciousness you would expect a little better care
Russ Morrison
Nov 27, 2021
Jackson Purchase Medical Center, is amazing on the care they give there patients. I myself and family members have received the best possible care while in the hospital. They all are very professional and caring. They treat you as if you was there family. Thank God for this place.
Skylar Adams
Oct 27, 2021
You know you guys can speed it up in your emergency room besides sitting behind your desk talking and playing on the phones my child is in pain and needs to see a doctor not watch a soap opera er behind the desk get up and do your JOBS! This is a pathetic excuse for a hospital I see why everyone calls it the pine box because if you have a real emergency these doctors will let you die because there conversations and phones are more important also clean a little better
Katie Groves
Oct 04, 2021
I had taken my daughter up there and she had a big cut on her foot and they tried to glue it and they put glue inside of it and on the outside so we get home and she gets up to go to the bathroom and it busted open again and started bleeding again so I call and take her back up there and he said oh it will be fine. And put a big bandaid on it since she didn't like the glue she wouldn't like it being stitched either.

Since when does it matter when they like it or not if it needs to be done. I am so fed up Oh and further more I had looked online on the portal and it said it was a 3 cm cut on her foot and just aS deep as it was long. Didn't think you were suppose to use glue on something like that.
Jill Ryan
Sep 24, 2021
Admitted 3 days later. Dr's and nurses treated us with care and respect, and doing much better. Up dated original review from previous visit, when refused treatment due to no insurance, even with referral from satelite office. Went to ER, 4 1/2 hrs later went home tests, no treatment. holiday weekend.
Lorin Arnold
Jul 31, 2021
Terrible customer service. Argued with me despite my having proof of getting the vaccine, telling me that they didn't give out covid shots. Very rude and now I have one half of the vaccine and can't get the rest for some idiotic reason.
Sherie Loverkamp
Jan 25, 2020
It is a pretty hospital and campus. The walk around the lake is beautiful. I did pre-registration a couple weeks before my procedure. I was taken care of quickly and the process didn't take long. The ladies who took care of me we nice and pleasant. I had an endoscopy and colonoscopy here. The staff were all super nice, attentive and helpful. I did not have wait time at all.

We arrived right on time and since I pre-registered I went right on back. They took me straight to a room and got me started. Shortly after I was prepped the anesthesiologist came in to speak with me. Dr Torok also came in a spoke with me right before my procedure and directly after as well. I truly enjoyed my experience.