Center For Dermatology & Laser

Dr Dhawan has been seeing me for years. He is very thorough and straight forward. The staff at his office are also excellent.

My review is not for the medical staff they are all great! I have been a patient for 10+ years and happy with my treatment both for my skin and laser hair removal. It's for the office staff who is pretty bad about calling back and following up on appointment requests. I usually have to call back more than once to try and schedule an appointment with Jane because only a supervisor is able to do so.

They are very quick to collect payments over the phone but not as fast to call back accordingly to actually schedule an appointment. Be prepared to be on hold for 15+ minutes to be told you'll get a call back.

Dr. Shurong Chang is an excellent doctor. I have been going to her for last 2 years for my hair loss and the treatment has been successful. Dr. Chang is an compassionate doctor. She listens to patients problems and shows different options for the treatment which I find it very helpful. I highly recommend Dr. Chang for a women who is suffering from hair loss due to menopause. The front office staff are polite and the medical assistant was efficient in taking notes of my medical problem. Overall, I am happy with Dr. Chang and her staff.

I changed to this center because of insurance. I've been a patient for about 18 months. In this time I've had a procedure cancelled and rescheduled twice cancer surgery cancelled and reschedule such that it is currently scheduled 7 months after diagnosis. The final straw was showing up for an appointed a few minutes early and checked in. The receptionist said she would be with me in a moment.

After waiting an hour in the waiting room without any interaction. I announced that I was leaving. I have to believe that I'm not the only person to have these types of problems.

Center for Dermatology Cosmetic and Laser Surgery has always had wonderful Doctors for all of the years I've been going there. Dr. Dhwan is a very knowledgeable and courteous Doctor and I'm glad I chose him. His staff is very helpful and polite. Many thanks to all of you!

I trust these people! I have been a patient for many, many years and have never had cause to doubt them. They are always courteous, professional and always answer all my questions and concerns/

The office ran politely and efficiently and I was given all the information I needed from start to finish. There was plenty of space for social distancing in the waiting room despite a large number of patients being attended to. Dr. Chang is just lovely and makes you feel informed and at ease. She exudes a kind and empathetic manner. Her assistant was efficient and helpful. Top marks all round.

Dr. Dahwan is the perfect mix of personable and professional. He is prompt and on schedule, and never makes you feel like he's rushing. Dr. Dhawan is truly a great doctor.

We would like to thank doctor Gladstone and his staff for the wonderful treatment he and his staff performed, we were in and out of his office and my mom is healing quickly. Mom had a small growth next to her nose and doctor Gladstone was able to remove it quickly. Thank you Center For Dermatology for the service you have provided our family. God Bless

I enjoy my visits to the Center for Derm in Fremont. The office staff, medical assistants, clinical research team and Doctors are caring and professional. They make me feel comfortable in my Skin.

Unfortunately one of the worst clinics I have ever been to in last 20 years. I was referred by my PCP, called the office to provide my insurance information and confirmed appointment. When I arrived at the office and showed the digital insurance id card, they said that it is not a valid insurance card even though I had used the same insurance at my PCP.

I called my insurance, put them on speaker phone the representative verified my insurance. Then they told me that they can't see since they insurance information has not been updated in their system. Here are the problems: (1) Get used to digital insurance id cards. They are a norm now. (2) Don't ask the patients to show up on the day of appointment and then refuse service because you did not do the work that should have been done sooner.

Inform patients as they have no idea about systems not gettign updated. You ask to sign forms for paying $100 for canelling appointments. Have same regard for other people's time. Their time is as valuable. should have done all of this before I arrived for the appointment. Several of their forms are about ageeing to pay for cancelling appointments within 24 hours.

But they have no regard for patients time wasted. (3) Show some courtesy. The girl at the front desk kept talking to me and then asking someone named Alicia sitting a few feet behind who was apparently the decision maker. Alicia was so rude that she did not even get up from her chair to talk to me directly until the end. They made me show up for appointment and then refused service. At minimum, explain what is going on.

Patrizia Visconti is amazing! My family and I have been seeing her for 4 years now. Every time we go we are greeted by Leslie, Patrizia's assistant. Both of them are a Dynamic Duo. Patrizia is attentive, passionate about her patients, always listen to how you feel, and we go home feeling truly happy. No doubt that we found the best care. The worries we have prior to seeing her are gone once we leave her office.

Our family was treated for skin problems (rosacea and eczema), hair loss, moles/warts that might have to be checked on, and anything really. We would highly recommend seeing her for anything. She puts 100% in making sure her patients are treated well, and feel like family. You will 100% feel welcomed, heard, and given the best treatment.

Not a great experience with practitioner Patrizia. I thought I have booked an appointment for Sunil dawan but my virtual assistant made some mistake. I had an appointment for hair loss and acne. Just suggested rogaine and differin which I already knew. They didn't even examine me. There were no other instructions. deep anaylsis/examine of my current state is not done properly.

There were no suggestions given for shampoo or any similar hair care suggestions and same output for of acne care. Suggestions of medicine and other tips were better in Google research My questions were not properly answered too and were not aware of latest trends and technology

I wrote my review the day I had my appt but somehow it's not showing up so I'm writing a new one worse than the 1st one due to my review not showing up! I'm a new patient and I was asked to come in 15 mins early and I did. My appt was at 9:30am and I arrived at 9:15am. At 10:30am I asked was I going to be seen or not and the MA said she would check.

It was freezing sitting outside keep in mind. I wasn't called in until 11:20am for a 5 min consultation. I was very unhappy about that. The Nurse Practitioner apologized, said she didn't know what happened to cause me to have had to wait for so long, but they were behind. I guess that was her tryna give a reason when I saw patient after patient come, sign in, go in, and leave one right after the other.

If I hadn't of asked about my appt I guess I would have just been sitting there waiting unacknowledged. This was not a good 1st impression at all. Then I felt rushed bcuz now, I guess I was squeezed in on other appt times. The Practitioner was thorough and knowledgeable, but the quality of nurturing was lacking, just to be referred to a surgeon. She answered all of my questions, nevertheless I was very upset at how much of my time was wasted due to the fact that I was forgotten about. I would never ever refer anyone here at all. I am going to go to the referred Dr in hopes that my experience is better, one can only hope right!?

Patriza Visconti was terrific. I have been seeing her for two years and she still is amazing. She answers all my questions and makes me feel at ease in every situation (with or without clothes). However, I told her that I have been giving her good reviews but she responded she only hears amount the bad ones. If you want to motivate an employee, you must provide positive feedback.

While it is true that bad reviews may help correct certain issues many times, they are unfounded and the patient just doesn't like what they hear. My next appointment is August 19, 2021 and I plan to ask Patriza if she was made aware of this review. If not, I will no longer waste my time providing you feedback. Also, Patriza's assistant, Leslie, does an excellent job.

She explains what procedures Patriza will perform (full body exam, follow on a prior visit, etc). She also inquires if there are any problems which Patriza should made aware. She writes these remarks down and when Patriza arrives she immediately covers these issues and then goes into the basic exam. Both Patriza and Leslie make a great team.

Dr. Sunil is very professional and a brilliant dermatologist. Over the years my sons and I have had quite a few skin problems and he was very helpful.

I've been seeing Dr. Dhawan for many years, after a prior dermatologist stopped accepting my insurance. He is thorough, knowledgeable, and has always been very friendly and helpful at my visits. While routine visits have to be scheduled far in advance, I've never had much trouble getting in sooner for more urgent concerns. No complaints.

I wish I had made this review a long time ago. The doctor is a good doctor but he, along with his receptionists, are extremely rude and unprofessional. All they care about is your money. I had to get my blister removed so I got an authorization from my primary physician (I have HMO). However, the blister wasn't fully removed so I asked for another appointment but they told me I needed another authorization and pay more copayments.

Maybe if Dr. Dawan wasn't so rushed, he would've gotten the wart removed the first time. Another thing, my uncle was late for his appointment by only 5 minutes, which I know happens once in a while, but they still wouldn't see him. The one star is only for Dr Lapointe because she's the only one who actually cares for her patient.

This office does not care for their patients. Once you get in they want you to stay and don't give you your medical record unless you pay $15. I came to this office once so my progress note was only 1 or 2 pages, I also brought in my lab work from other drs. I called to request that copy back but the office still insisted that I have to come in and sign a form then pay $15 before they can give me my records. I ask the front desk and she say even the record only have 1 page they still will charge $15. NO matter what! what the heck! Zero star!

I felt the dr and his staff was very unprofessional. He made a racial mark towards me. I will not support a medical establishment that treats their patients this way. I would advice you NOT to come here.

Sunil Dhawan is an excellent doctor (5*) although he does seem quite rushed (and may multi-task between patients). However, their billing department is extremely RUDE and UNPROFESSIONAL. I had called to request refund of copay overpayment (since I had maxed out out-of-pocket expense for insurance). The billing lady told me I hadn't made any payments the last two visits.

I said I had copay receipt. She told me to fax it in. I asked how they can not have a record of this? She then said it was applied to my last visit, which I didn't make any payment. I asked 1) why she's changing her story and 2) neither visit should require any payment by me. I then told her the Explanation of Benefits showed full payment by insurance and to clarify herself.

She became irate and would not let me get a word in. Then when I tried to over talk her, she said I was rambling and hung up. I called back to billing dept and no one answered. I called back again and spoke to front desk who got me the office manager who listened to my story. This rude billing lady needs to be replaced. Tip: When you speak to anyone there, get their name.

The office manager seems reasonable, but I couldn't give her the billing lady's name. Per other reviews, there seems to be a lot of issues with Dr. Dhawan's billing dept. I hope he can fix this issue in his otherwise great practice.

I've been seen by Dr. Dhawan since about 1991 with good results. He's courteous, professional, interested in the welfare of his patients, and yes, often cool and efficient with his time. As to the reviews that deny him as a medical professional multiple stars because of a problem with the front office, I think that's wrong. Ding him a star maybe for problems with the front office (I've personally never had problems with them). But knocking a top notch dedicated expert more than that doesn't seem right to me.

I really don't know where to start with this review. From the poor service I received upon check in, the 8 months I used a prescription cream for a skin flaw that never improved but got worse, to them not telling me there was an issue with my insurance until I got to my appointment or always having to wait in an appointment room anywhere from 30 minutes to a hour before Dr. Dhawan came in to see me for maybe ten minutes max.

I winded up finding a new Dermatologist in Los Gatos who is open on some Saturdays, very hospitable and knowledgeable. Almost a year of my time on a skin flaw that never improved.

Not a review of Dr. Dhawan's prowess as a doctor! Because I couldn't get past the receptionist who was extremely rude and unprofessional. Wasted so much of my time in gathering my information while I kept asking her to check if she has anything available. No point collecting all my information unless you have an appointment to give me. So I politely ask her to check and she gets extremely annoyed and says - " I don't have anything available - ok- I don't! " What kind of unprofessional behavior is that?

Sorry Dr. Dhawan, you may be a good and busy doctor but not for long if this is the kind of staff people have to deal with to get to you! Needless to say I found another doctor with a much more friendly service. No dearth of doctors here!

The Doctor Dhawan is nice. He doesn't talk much and doesn't really make eye contact with you. but he is very knowledgeable. I don't really like the girls at the front desk. Sitting in the waiting room for several minutes and various appointments. I started to realize how fake they seem to be. However, there is this one girl who is a nurse or an assistant inside. She's been amazing every time and very sweet and genuine. She's the one with the curly locks of hair.

Dr. Dhawan is a MIRACLE WORKER! As a current sufferer of eczema and other skin issues, there was nothing that could put my problems under control. When I was referred to Dr. Dhawan, I expected him to be some typical doctor that would not be able to cure me. But I thought wrong! Appointments with Dr. Dhawan are fast and efficient. He prescribed a gel and lotion that are my LIFE SAVERS.

People have been complimenting me on my nice skin and for the first time, I am not scratching like crazy! The only issue I have with Dr. Dhawan is that sometimes he works TOO fast. He forgot to give me a prescription and I had to drive back to get it from him because I knew I would not be able to see him for months. Dr. Dhawan may be a busy man, but if you are looking for miracles from skin problems, get referred to him!