Mountain Valley Optical

Dr. Smith is a great doctor! Easy to talk to, listens, and does great work. Highly recommend.

Dr. Smith is awesome. I really felt like he knows his stuff and was very helpful. I highly recommend. Great office.

Top notch service and a wonderful experience! All Staff were friendly, professional and thorough - from receptionist to nurse to doctor! Dr Smith spent a good deal of time with me to ensure he provided the most accurate prescription for my contact lenses and glasses. His changes to my previous prescription from another doctor were an improvement. Their offices in Jeremy Ranch are convenient to Park City and are immaculate and cosy. I will be sending my husband here next!

Dr. Smith got me right in. I had an eye infection and he took everything very seriously. I highly recommend!

I would like to thank Dr. Smith and his wonderful staff for a job well done! I was having more trouble with my vision at nighttime and went to see Dr. Smith. He told me I had cataracts. He did cataract surgery on both of my eyes and I have never seen this well for a very long time. I absolutely love my vision and am so grateful for this office treating me so well. Thank you!

Dr. Smith saw me for some vision changes I was having at night. He was very thorough and helped change my prescription for my glasses. He was very knowledgeable and also helped with my dry eyes and some things to help with that besides lubricants. Very helpful!

I decided to move my eye doc closer to home and went to Dr. Fassio. He suggested I have their clinic re-do my glasses for what "should be a more professional prescription". I gave them my frames and trusted his evaluation results. The glasses came back with a lower prescription and were unusable. They agreed to put my old lenses back in and still charged me $600.

No consideration at all. If a 58 y/o woman comes in and shows "improvement" in her vision, I suggest you question the results before making glasses. Also, they asked my husband to come back for a repeat of the pressure testing and charged him $124 out of pocket with no results call for 3 months, when I finally called for results. Really poor customer service, I will never go back.

Mountain Valley Eye Institute goes for the jugular, without respect or consideration to the human behind the "overdue account". I recently received a warning letter explaining that I'd be sent to collections (via USPS) and by the time I received it they had already sent me, giving me no time to respond or pay. I have no idea how I missed the original invoice (sent via USPS, amongst mounds of junk mail, I can only guess).

I can certainly understand the need for "aggressive collection" strategies from the medical industry (since insured customers may be waiting out insurance companies to pay or don't fully understand their coverage), but I do think that a text or an email or a phone call might have been a nice follow up gesture, since you do have those forms of contact on file as well. USPS is an outdated and inefficient form of communication and should not be your ONLY method before the drastic measure of attempting to ruin an otherwise loyal and longtime customer's credit.

I have been to multiple eye Doctors over the years and none of them have treated me anything like Dr. Fassio and his staff. Dr Fassio always treats me like he really cares and is very professional as well as personable. After my recent cataract surgery performed by Dr Fassio I can see better than ever before. His follow up and attention to detail is unsurpassable by no one. I would highly recommend Dr Fassio to everybody!

Dr Fassio is incredible. He recently operated on my cataract. He made sure I was comfortable and properly prepared. My result was amazing. I should've done it a year ago but was afraid. He is also a conservative doctor and won't perform surgery till it's necessary. I highly recommend him and his great staff.