Kassan Martin

You are a Massachusetts when you did my surgery and you're screwed it up

This office ( especially billing dept) is so pathetically mismanaged that I wont have enough space to list it all - we ALWAYS pay our $15 copay at time of visits- however after approx 1 year after we completed visits, we received notice from a COLLECTION agency (not the office) that we owed another copay- we went in to the office and paid it- we then later were contacted AGAIN by the collection agency stating we still owed the copay- since it was only $15 we just went ahead and paid it again this time through the collection agency- well just recently we got a copy of our credit report - guess what is still on it.you guessed it! but whatever. we will just live with it.we refused to pay it again as a matter of principle. well now. 8 YEARS LATER.WE JUST RECEIVED ANOTHER BILL FROM THE OFFICE FOR $15!

We have never sued before but seriously. we have suffered damage to our credit score due to their incompetence.(We also had issues with the office manager not completing paperwork in a timely manner which cost my husband lost wages at a time when we needed it most.)

Amazing staff and Dr. Kassan is a great surgeon, I felt taken care of the entire time and the worked turned out better than expected! Would recommend!