Upson Regional Medical Center is a full service, DNV Healthcare accredited organization located in Thomaston, Georgia. We are committed to providing exceptional, safe and compassionate care to our patients and families. We have proudly served a multi-county area of middle Georgia for over 70 years, constantly growing and expanding our facilities, technology and expertise, all in an effort to better serve those who need us. On behalf of our boards, medical staff, volunteers, and over 700 dedicated employees, we are honored you have chosen us.
Services
SilverCare is an 18-bed geriatric behavioral health unit that offers short-term (5-7 days), inpatient psychiatric program for patients age 55 and older. The most common disorders treated are Depression, Bipolar Disorder, Generalized Anxiety Disorder, Schizophrenia, Schizoaffective Disorder, Obsessive Compulsive Disorder, and aggressive or challenging behaviors associated with Dementia that place the patient at risk. Treatment plans are individualized, and tailored to help patients return to their baseline as quickly as possible.
Upson Regional Medical Center is a full-service, DNV Healthcare accredited organization located in the small, vibrant city of Thomaston, GA. But there's nothing small-town about our care. In fact, our advanced technology rivals larger hospitals and our quality care goes well beyond the city limits to a network of primary and specialty care centers, and walk-in centers that care for patients in a multicounty area of middle Georgia. Our most recent additions include 3D mammography, Philips 128 Slice CT, Interventional Cardiology Services, and more.
Located in Thomaston, Georgia, Upson Regional Medical Center is the main complex for patient care at Upson. Upson primary care physicians (PCPs) and see patients at a number of convenient locations in Thomaston and the surrounding communities. To find a new primary care physician, visit our Doctors & Providers page.
Welcome to Upson Regional Medical Center, located in central Georgia. Whether you are coming to one of our facilities as a guest or as a patient, we hope you find the information listed here helpful. We want the time you spend with us to be as comfortable as possible. From the moment you walk through the door at Upson, you can feel the difference.
Reviews (10)
Zach Newton
Jun 12, 2022
I went to the location at Northside and ask for a COVID PCR test to travel to Nassau, I ask the lady at the front desk, and also the technician and was told they could do it and it would be $150.00 and insurance would not pay. I got the negative test done and uploaded with my visa application to get into the Bahamas and it was denied because it was not a PCR test like I was told and paid for.
I ask for a refund and was told they would not give me one because they did the test, I spoke with a supervisor and in a very rude fashion was tole the same thing. Now I'm out $150.00. William Newton
I ask for a refund and was told they would not give me one because they did the test, I spoke with a supervisor and in a very rude fashion was tole the same thing. Now I'm out $150.00. William Newton
Latonya Grier
Apr 02, 2022
They have the most nastiest, unprofessional and ignorant nurses I have ever seen in my life and I am a nurse. Not only have they given me the run around the last 3 days concerning my daughter but they have continually lied to me concerning her medical conditions every day they give a different story. I'd choose 0 stars if I had the option. I've never seen anything like this in my life.
Jessica
Jan 23, 2022
Sam Lowery
Jan 18, 2022
The evening lab crew went above and beyond to help a patient. I was able to witness a lab team member escort the patient to her destination rather than point. And that was after making several calls to figure out how to help the patient. Excellent service excellence! I'm unsure of her name but at the reception counter in lab! 1/21/22 at 1930
Janie Dickens
Dec 12, 2021
Dr Moussa is super rude, didn't do anything to find the problem, made me cry and I had to ask him 3 times to leave my room before he did. I called Susan Streetman she told me to come back in and tell them not to let him treat me but to get some one else to, so I went back to the er I was told I had no choice but to let him see me.
Joy Hicks
Nov 07, 2021
This rating is only because i didn't die in their care. I was admitted for 10 days & was EXTREMELY sick and was in ICU for the first couple of days. I have no memory of that part so I can't say what level of care i received. However, once being on med/surg floor the nurses were kind enough. Though i did have an LPN yell from my room "i never had a triple lumen, what's my med line".
Overall nurses & RT's were good. BUT, i laid there sweat literally RUNNING head to toe. My linens were not changed once, no one helped me bathe, even wipe off once. I sat in my own filth for ten days. THE WORST was the Dr assigned to me. Dr Stewart Van Grizzard. Hes a judgemental, Holyer than thou. I was in excruciating pain w/ bilateral pneumonia & fractured ribs.
What or amount of meds were not sufficient but HE thought so. I truly may still file a formal complaint, as i reported all this to administration and obviously they couldn't care less. In the end i wondered if this is what it's like to be in a nursing home.
Overall nurses & RT's were good. BUT, i laid there sweat literally RUNNING head to toe. My linens were not changed once, no one helped me bathe, even wipe off once. I sat in my own filth for ten days. THE WORST was the Dr assigned to me. Dr Stewart Van Grizzard. Hes a judgemental, Holyer than thou. I was in excruciating pain w/ bilateral pneumonia & fractured ribs.
What or amount of meds were not sufficient but HE thought so. I truly may still file a formal complaint, as i reported all this to administration and obviously they couldn't care less. In the end i wondered if this is what it's like to be in a nursing home.
Lynn Anderson
Jul 05, 2021
Rollo Crummie
Feb 21, 2021
I have read all of the negative reviews about Upson Regional, let me start by saying that I was born in this hospital many years ago. This hospital has served my family well for generations from birth to death. Broken bones, appendectomies, tonsillectomies, cancer, you name it. Each visit that I made to this place was pleasant, always. My mother was recently there with terminal stage 4 cancer.
The staff was tremendously excellent, loving, caring, going out of their way to make sure that not only my mom's but all of our needs were met. I would name names here but I can't remember them all so it wouldn't be fair. I had nicknames for some of them like Dr Feelgood who was the wonderful nurse that brought mom her medicines and helped her take them.
The people who cleaned the room so good, you could eat off of the floor. But there was one nurse that stood out the most and I feel needs high honors or recognition, and that was nurse Rachel Clay. Thank you nurse Clay for all of the special love and attention that you gave my Mom. There is a special place in heaven waiting for you I'm sure. Maybe you are one of the Lord's angels in disguise, I don't know.
But all in all, the full staff was excellent from intake to discharge. As for Dr Williams, I will forever be in a debt of gratitude to this man for the care that he had shown not only to my mom but to my whole family. As for all of the negative, sour grapes posts about this place, you have to judge for yourself but in my part, this hospital has always been excellent for me and my family for generations.
The staff was tremendously excellent, loving, caring, going out of their way to make sure that not only my mom's but all of our needs were met. I would name names here but I can't remember them all so it wouldn't be fair. I had nicknames for some of them like Dr Feelgood who was the wonderful nurse that brought mom her medicines and helped her take them.
The people who cleaned the room so good, you could eat off of the floor. But there was one nurse that stood out the most and I feel needs high honors or recognition, and that was nurse Rachel Clay. Thank you nurse Clay for all of the special love and attention that you gave my Mom. There is a special place in heaven waiting for you I'm sure. Maybe you are one of the Lord's angels in disguise, I don't know.
But all in all, the full staff was excellent from intake to discharge. As for Dr Williams, I will forever be in a debt of gratitude to this man for the care that he had shown not only to my mom but to my whole family. As for all of the negative, sour grapes posts about this place, you have to judge for yourself but in my part, this hospital has always been excellent for me and my family for generations.
Jeffrey Horne
Dec 01, 2020
One of my employees from out of town came here with severe abdominal pains. Took 2.5 hours to see him, another hour in back room for doctor to come in and order blood work and ct scan, which seems to be this hospitals go to, and behold.6.5 hours later and still counting sitting in the car waiting for him.this is horrible.got here at 2:20pm.its now 8:52 with a 1.5 hour ride home.
Rick Jacques
Nov 22, 2020
Our baby was born here. The delivery and skill of the nurses during the birthing and recovery process were amazing and qualified. However, the administration of this hospital is essentially at a third grade reading level. Their scheduling is abysmal, the day before a scheduled c-section they had the wrong doctor listed for the procedure, on the wrong date. now they confused our daughter with another child born on the same day and have possibly mixed up the insurance between the two children putting our child on Medicare.
The hospital called at 4:45pm with no explanation to schedule a ultrasound on her hips for the next day. At this point we had not been informed there was any concern to be had with the child's hips, the scheduling office has no information and tells us to "call the pediatrician" - no one will answer the phone as to why this ultrasound was requested.
Still no answers after the ultrasound has been performed. We're just sitting here wondering what could be wrong. It's amateur hour as it pertains to correspondence, scheduling, and paperwork. The foundation of any business is organization and the lack of concern on this matter is unsettling when you are dealing with the birth of a child and medical treatment.
Shout out to the nurses: On, Michelle, Krystal, Renee, Richarda, Lou, and Dr. Castleberry - as I mentioned they we phenomenal - the issue with this hospital lies in the administration.
The hospital called at 4:45pm with no explanation to schedule a ultrasound on her hips for the next day. At this point we had not been informed there was any concern to be had with the child's hips, the scheduling office has no information and tells us to "call the pediatrician" - no one will answer the phone as to why this ultrasound was requested.
Still no answers after the ultrasound has been performed. We're just sitting here wondering what could be wrong. It's amateur hour as it pertains to correspondence, scheduling, and paperwork. The foundation of any business is organization and the lack of concern on this matter is unsettling when you are dealing with the birth of a child and medical treatment.
Shout out to the nurses: On, Michelle, Krystal, Renee, Richarda, Lou, and Dr. Castleberry - as I mentioned they we phenomenal - the issue with this hospital lies in the administration.
