Northeast Valley Canoga Park

Waited for an hour and a half in the waiting room. Keep in mind nobody was in the waiting room just me but every person who came in got attended quickly. i asked the office for help and said i was next. 30 mins pass and no one is helping me. people are seeing me and just ignoring me. so i luckily asked someone who passed for help and keep in mind everyone wasn't doing anything just on the computer but they're so "busy". i had to ask TWICE for help. wasted my time here for two hours just for a simple check up. why be in the medical field if you're not genuinely helping your patients!

This place hires people with no experience limited medical knowledge and claim they doing service under the hospice of doctors when they don't have one and end up butting your life in the hands of none professional or a para medical person they committed a big error when they gave medication that contracted with my other medication almost ended my life. Please ask to see a doctor no one else better yet find a doctor somewhere else.

Filing a complaint with the Medical Board of California. Will do everything in my power for this clinic to get wiped out and staffed with people who truly want to be there. They get paid to provide care, yet they do the minimal. It seems any request is a bother and inconvenience. Very negligent office. The actual office is nice, however, you have workers who just work for a paycheck.

It seems they don't care about their profession. Unfortunately, this is the closest location for my sister. My sister ended up having a UTI after she was denied a visit until her prenatal visit with a case manager was completed, which was in 3 weeks. The only reason my sister found out was because she went to the ER. If she wouldn't have done so, her UTI could have had a different outcome.

My sister has been very vocal and outspoken, it seems they still don't care. We are documenting every negligent act from this location. She's asked for a referral to another location and they denied her request. Therefore, they are assuming all responsibility as they continue to provide poor care and follow up for all requests being made. This review is for their "Woman's Health Center"

This is the worst clinic you could go to. Please call your insurance and change providers. I have been trying to schedule an appointment for the last three days and nobody answers the call. I'm on hold for hours and then they pick up and hang up the phone. If you are assigned to the San Fernando office please call your provider and change office immediately.

It seems like nobody works there because they never answer the phone. And their appointments are like five months out. Seems like the San Fernando office at 1600 N. San Fernando Rd. is runed by ghost because nobody is there. Then when you get an answer the person underline doesn't know what you're talking about and can't even help you out. So once again if you're assigned to this office please call your provider and change office immediately. If I could give it -3 stars I would

They're really slow and oftentimes forget their patients. We had come in 15 minutes before our appointment to get a flu shot and hoping they would take us in on time. They barely took us in 30 minutes after said appointment and were in the room waiting for the doctor to give us our shot while the people who were waiting after us got taken in early.

My friend took her 2 year old son to this clinic and the workers refused to see him. He had diahrea and he kept scratching his ear. His primary doctor works in his office and the workers told my friend she needed to schedule an appointment, because they said they were "booked." The office was literally empty; the worker did not give my friend her name.(my friend asked her multiple times) My friend asked to speak to a supervisor and file a grievance report and they said they didnt have "that." *****the workers do not wear masks at all times and it looks like they have horrriiiible hygiene**** One of the workers looked like she had FECES in her nails! This PLACE IS A HEALTH HAZARD!

They don't do bad work but damn are they slow. I got a call for my mom and asked them to wait while I passed the phone to her. Not even 60 seconds later they hung up the phone as I was just lowering her TV's volume while unmuting the phone call. I was like "oh maybe the call dropped so I'll call back and see if they can transfer me to whoever was calling" and I've been transferred and placed on hold for over an hour.

Like wtf I have to waste all this time because they couldn't wait 60 seconds? I don't want to give them a hard time because they might be stuck but DAMN?! No call back and over an hour wait and I don't even know what I'm calling for?

Dr. Abbott is amazing with my children. She's been their doctor for over 16 years and my kids always feel confortable talking with her. She genuinely cares for her patients and I love her attitude and professionalism. She is absolutely wonderful with children and can't thank her enough for taking care of my children all this time. we love Dr. Abbott!

If you are seeking an exceptional pediatrician, look no more, Dr. Debbie Roskamp is the best! I've been taking my children to this specific clinic because of the quality of medical care my children receive from Dr. Debbie. I also moved 2 years ago about an hour away and continue to commute and take my children to her for physical and medical appointments. Dr.

Park was my children's medical provider first and she was amazing too, but she was promoted at NEVHC, however she made sure my children were left in the best care with Dr. Debbie. I can't speak the same way about the staff there and other medical providers, some can be rude and have no manners or patient service skills but I put that aside because what's important to me is the quality of medical care my children receive! If Dr. Debbie is booked I wait until she has availability because her medical expertise is not comparable to any other doctor in this clinic, this is my opinion!

They have their patients making line outside the building in the heat. No tents for the elderly. The waiting time for just blood work is over 40 min. Which is not acceptable given that it only takes less than 5 minutes for a routine blood draw. They wont see an older patient faster although was feeling hypoglycemic. The nurses inside and receptionist were busy and attending the patients at this visit.

But I have seen otherwise before at this facility were they look like they could be expediting things to execute a patients visit faster. This facility provides multiple needed services from Pediatrics to geriatrics and that's great one stop facility. They have so much room for improvement which needs to happen fast.

Since kaiser is currently not accepting in person appointments for non emergencies, i had to look for another place that i could take my almost-6 month old to get her well baby check-ups. She was already behind on shots so i couldnt wait til kaiser opened up their appointments for everyone. Anyways, i arrived 30 mins before my appointment to sign paperwork, and i was called in a few mins before my scheduled time.

The doctor was very nice. She answered all my questions and was very understanding, which i liked. Overall, i had a good experience and plan on continuing care for my baby at this facility.

If you want to wait 3-4 hours to see your doctor, this is the place for you! If you want your messages to never get through, this is the place for you! If you want absolutely no one to ever return your calls to the point that you actually have to drive there to talk to someone, this is the place for you! If you want to sit on hold forever, this is the place for you. If you want the entire facility, no matter which location you go to to consistently drop the ball, then this is the place for you!

Horrible clinic. No actual knowledge of anything. Their reception staff is ill-mannered on top of being ridiculous. We signed in for our appointment had the actual appointment and were directed to the lab for lab work but they had forgotten to give us a patient card so in order to go to the lab I politely asked the front desk if we they could provide it and they stated we needed to sign in again in order to simply SPEAK TO THEM. What kind of shitty basic human interaction skills did they teach you in your staff training? Don't come here. ( one star gives this place too much credit)

Always accommodating with any appointments for my son, i ALWAYS call last minute for an appointment & somehow they are always able to fit us in. I didn't catch one of the doctors name that treated my son but she did such an amazing job by helping us with his asthma extremely grateful every other doctor would say "it's normal" when my baby would be coughing his little lungs out & this doctor took action right away put him on meds & his asthma has calmed down. Thank you! Thank you!

Very good customer service from the receptionist, the MAs in the GYN department are very nice and helpful. The lab person was amazing and did a good job drawing my blood since I'm a hard stick.

This is a great place to go if you need help. The staff is very friendly and Dr. McIntosh is a great physician. He has been seeing my family and I for years and I wouldn't trust anyone else with my health. They not only care about their patients but they also care about the community.

I went here to get help from Dr. David McIntosh. They told me I owed them money so I paid them. Then they backstabbed me and refused to fill my prescriptions. I've reported them to HIPPA and I was going to sue them but my friend told me to just get another doctor. This is an example of one of the worst health care centers around. No respect. they're just miserable people trying to feel like they go to work, when in reality, they're going to hell. Sincerely, Ed Benson

Fuck this place! The staff sucks and the doctor does too! Everytime I come it's always a big disappointment and I just want to slap everyone from the receptionist to this fucking doctor Gordon! Everytime I try asking a question he blows it off bcz he has all the experience and knowledge. Well all I know is that this is my first baby and I should be able to ask all the question I want even if they are not so important.

I spend hours waiting to see this doctor only so he tell me the same exact thing he always does, It's okay and his been doing this for years and not to listen to anyone. All my friends and family members tell me about their pregnant and ultrasound and doctors appointment and this clinic sucks plain and simple! Don't come here!

This place LAGS! Even with an appointment expect to wait at least 3 hours to be seen. This is my third time here and though the people are nice the amount of time they have the patients waiting is RIDICULOUS! I don't know if they are under staffed or what but seriously don't make any plans whatsoever for the rest of your day if you come here.

You will be waiting, even for something as mundane as a prescription refill. Me and my family had an appointment at 330 only to be called in at 530 and had us waiting in the room for an hour before a doctor finally came in. Avoid this place if you have an option to go somewhere else.