Brandermill Eye Center Optometry

It's been four years since I wrote this review and my eyes are still doing great. I'm always amazed that with a simple treatment, I can see so well. I don't use any medication, although they are available if I need to use them. After having sub-par vision for most of my life, this is truly a relief. The eye experts that I had visited in the past only noted that I had "dry eye" and then moved on to prescribe contacts or eyeglasses without ever treating the underlying problem. Dr. Shen explained the different options for treatment - soft contact lenses, hard contacts, corneal refraction therapy, eyeglasses, treating the underlying dysfunctional tear syndrome - and then performed a complete eye examination.

I ended up choosing to first try the treatment for the dysfunctional tear syndrome, and as long as I followed the protocol, it gave me 20/20 vision without contacts or eyeglasses. I never realized that I could have vision this good without some sort of corrective eye wear. I found Dr. Shen to be professional and ethical with regard to my treatment and to be able to fully explain all of the options that were available to me rather than just performing an eye exam and handing me a prescription for contacts or glasses as had been done by the eye care professionals that I had visited in the past. If you want to know the best treatment for your eyes, I can strongly recommend that you pay her a visit.

I went to Brandermill Eye Center to see Dr. Angela Shen. After one week of eye treatment, my vision improved from 20/200 to 20/40. She looked into what caused my blurry vision and prescribed treatment before giving me prescription glasses. Past doctors simply gave me eye exams and glasses without looking into the cause of my vision problems. She is highly recommended from several previous patients. Dr. Shen is dedicated, ethical, good at trouble shooting, experienced, and clinically skilled.

Was my 2nd optomestrist visit ever in my life. The 1st was very disappointing at a different office, this visit more than made up for it. Dr. Shen made sure that I felt comfortable and cared for. She took the time to provide plenty of information and advice. I left knowing how to better care for not only my eyes and vision, but my self. I would recommend this optometrist to anyone who wants to ensure they get the best care possible. Eyes are a very sensitive part of our selves, and I'd prefer going to a doctor who not only knows her stuff, but cares about others and does everything possible to ensure they are properly cared for.

20/20 vision after treatment. No eyeglasses, no contact lenses. I wore eyeglasses for 40 years and had lasik eye surgery on both eyes. After surgery I still had to wear bifocals eyeglasses and I had eye pain. At my first eye exam with Dr Shen she explained to me blurred vision symptoms is her obligation to find out what caused me to have blurred vision and eye pain.

She explained the treatment in detail and gave to me instructions in writing to help me to comply my treatment after two weeks. Now I have 20/20 vision. Dr Shen's practice is the best I've seen my entire life. She is a caring professional and she takes time with her patients. I went into her office wearing glasses now with her help I don't need them.

I can see 20/20. Her dedication and attitude toward her customers is above and beyond what any other doctor does. I am a retired Soldier and she really dedicates her time to me. I appreciate Brandermill Eye Center and Dr Shen. Thanks Dr Shen for helping me. Also my son is a patient or Dr Shen and she takes good care of him as well.

I am very pleased with the care I have received from Brandermill Optometry. All I can say is I was having eye trouble. It was hard to describe but my eyes simply bothered me. I use a computer all day and I am on my phone texting and browsing heavily as well. I thought well I'm over 40 I must need glasses. Thankfully Dr. Shen wasn't so convinced, my vision was 20/80 when I began seeing her, after following her treatment plan, I had 20/20 vision.

I will say due to a busy schedule I didn't comply fully to her treatment plan but even so I'm now at 20/25. Her plan really worked to help my eyes feel better. She is very thorough and tries to get to the bottom of what the problem is, she doesnt just prescribe contacts and send you on your way. She asks questions and spends time to find out what's wrong.

My eyes feel so much better now, no more jumping, dryness or tiredness. In my opinion Dr. Shen means well and will do all she can to see that your vision problems are solved.

Dr. Shen is a talented doctor. For years doctors have told me that I need glasses or contacts. However, after seeing Dr. Shen she was able to uncover the root of the problem. After all those years of wearing glasses, she told me I actually do not need glasses. Through her treatment my vision has improved without the use of expensive glasses or contacts.

Horrible Horrible Horrible! She is a sheep in wolf's clothing she comes off as being well educated and a woman of God, however all she's about is scamming medical insurance companies and getting patients to continuously pay out of pocket costs for follow up appointments that are hours long. I'm a military family and all I wanted was a routine eye exam and a prescription for my bad vision of 14years.

Well after 3 weeks of going to see her EVERY week and paying out of pocket cost I never received a prescription all she did was have me come in for hour long exams and she prescribed me some eye drops for dry eyes when I've NEVER had a problem with dry eyes in my life, she persisted the eye drops would improve my vision BS.So here I am after paying CASH every week and having TRICARE charged for NOTHING! after my husband served this country how dare she use this insurance to NOT help me.

What a shame don't be fooled by her low nice voice and all the awards and accolades on the wall in the waiting room she's a scammer, have you ever even seen anyone working in their besides her? Or what about when you call to schedule an appointment does a receptionist answer? The answer to these questions are no she is only in business for herself

I called Dr. Shen as a new patient, in an attempt to set up an appointment. She was very, very concerned with the type of insurance I have, since there are some out of pocket costs. (This is par for the course. I do not know of any insurer who covers 100%) Dr. Shen insisted, very persistently, that I contact my insurer myself: "So you are not surprised when you have out of pocket costs." In the 20+ years I've had insurance, I've never had a doctor ask me to contact my insurer prior to a visit.

This is something their invoicing department does. So, it was confusing that I was being asked to do the leg-work that I would pay their staff to do. "But I understand I will have out of pocket costs, " I said. However, Dr. Shen refused to set up an appointment with me until I contacted my carrier. "If you're not able to contact my insurer when I arrive at your office for an appointment, then maybe I should choose a different optometrist?" I said.

Her reply? "Have a nice day." And then she hung up the phone. Strangest interaction with an eye dr (or any dr for that matter) I have ever had. SO: If you like doing your own insurance leg-work, dealing with an overly concerned eye dr (that she might not get paid?) and getting hung up on, then choose Dr. Shen.

I would recommend Dr. Shen to everyone out there who'd like to experience something truly special. At the suggestion of my husband, I took my oldest son to get his eyes examined by her this fall. ( my husband saw her about 10 years ago, and says it was the best eye exam he's ever had) Our son is 13 and been wearing glasses for about 5 years. When Dr. Shen examined him, the first thing that struck me was how thorough she was in asking about his health.

She explained that often times, it's underlying health issues that can cause blurry vision, and glasses aren't always the answer for a solution. Sure enough, as she examined my sons eyes, she noticed a condition that once treated with eye drops, improved his vision so much, that he now only needs to wear his frames on occasion ( while at school). not only did his vision improve, but so did his skin!

She had him taking vitamins and his acne cleared away completely! My son said he had such a great time in her office too.he felt special. I, myself, am currently under a treatment plan with Dr. Shen, and am so excited by my own vision improvements. I've read some of the reviews posted here before mine, and have to say that never have I had any issues with my insurance or co-pays.

If you're looking for an eye doctor in the Richmond Area, you can't and won't find any better than Dr. Shen. She's a blessing and a gift to us all, and you won't regret seeing for yourself;)