Metropolitan Gastroenterology - Richard Puente

My experience was great! I was well taken care of and I loved the way they made feel as though they really cared about my comfort and well being. I also received a call from MG to see how I was doing. I was happy to tell them I was feeling fine and had no complications

Upon entering I was greeted at the window by a very pleasant receptionist. My waiting time was short after completing my registration. Upon entering the room Dr Khan announced himself. He explained the process of the procedure thoroughly. My experience was good. Thank you, D Proctor

The Ladies at the check in window were very polite and professional. The time wait was very short, the Nurse and Dr. professional and polite also. The whole staff made you feel comfortable. But the waiting area was very crowded to say that there is still a pandemic. But overall it was pleasant.

Dr. Mayer is the best! Very caring, compassionate and professional doctor. Great bed side manner and never rushed. He provides details related to disease process, test and labs. He allows you the opportunity to ask questions and provides feedback. Great doctor and would highly recommended him!

Never got to see a doctor. The front counter staff was rude, unprofessional, and didn't seem to care about a new patient. I was told I needed to reschedule since I was having trouble emailing my insurance. I was unaware of the 15 minute time limit that I had. I was never told, and they would not budge. Not to mention I was not finished filling out the stack of papers that I was given.

It seemed like they couldnt wait for my unknown 15 minutes to be up. So I got upset, and unpolitely returned their clip board. This now has me bared from seeing any of the doctors associated with this group. Its ashame that these doctors maybe great, but their front desk staff is rude, and ugly to new patients. They ought to be ashamed of themselves.

Very smooth experience with my procedure. Not crowded reception area. No problems. It was a bit cold in the procedure room, but they warned me about that. When one of the nurses saw that I was shivering he got me a warm sheet/blanket, which did the trick. They left one external monitor sticker on me by accident, but it peeled right off, so not a big deal.

The only thing I didn't like is that I had to sign various consent forms for the anesthesiologist while I was in the bed about to undergo the procedure, even though I had signed a bunch of other forms in the office before being called into the procedure room. Some of the consent forms provided info about risks that I hadn't seen on the other forms. In the end, however, I would've done the procedure anyway, and it all worked out fine.

Dr. Kahn. worst person I have ever seen. Horrible bedside manor. I am 32 years old I never complain about my health, but I am young and fit and something hasn't been right. This man let me get sick for 6 months and told me nothing was wrong with me. Now I am dealing with major GI problems when these should have been addressed and taken seriously when I began having symptoms.

I feel bad for his nursing staff. They were amazing, so supportive and friendly. I love Oschner! Metro GI is NOT AFFILIATED! Dr. Kahn is a money hungry surgeon who isn't concerned about the "non emergent" cases because it doesn't like good on his score card.

Absolutely horrible customer service at the West Jeff location and in the call center. I've had to call multiple times to have someone call me back to re-schedule an appointment. It's been over a week since they've put in the request, I've been told they're "back up", backed up 40 hours.? In addition to the poor service, their interpersonal skills are just as bad.

It's been escalated to the scheduling manager, im hoping this doesn't require a 4th call on my part. Medical staff was great though. Y'all check the Yelp review-they're much more accurate- I have a feeling these reviews are fake.

Arrived early for my appointment as requested and had only sat down for a few minutes when I was called to see my physician. Staff is friendly and professional they treat you with respect. My appointment was during the week leading up to Christmas and everyone was in a great mood.

I generally avoid going to the doctor but I really needed to. Dr. Mayer is great! Hes very patient & kind & took time to answer my questions & make me feel comfortable. I highly recommend him & his associates. His office staff was also very nice & helpful.