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Our mission is a positive experience for all patients, young and old. We want you to feel comfortable with the whole team. We feel a cheerful patient is one who is informed, given choices in treatment options, and takes an active role in the treatment process. Foot & Ankle Centers of Plano & Frisco is situated in Frisco, TX.
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Reviews (28)
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Michael K.
Jun 21, 2022
Dr Tavakoli she is am amazing Dr, my mom had a problem with her Toe, She took care of her, she was so gentle with the procedure and very caring and compassionate thank you so very Tavakoli for all what you do. I highly recommend Dr Tavakoli and the foot and ankle center the staff is amazing.
Richard B.
Jun 14, 2022
I had easily the most painful, sharp ingrown nail you could imagine. Dr. Knapp made the pain go away in one visit. Very grateful
K. Nicole Nunn
Jun 12, 2022
I have had a great experience with Dr T and the staff over at FFAC. Always so kind and I feel like they do everything they can to help me. This office helped restore my faith in Dr's again due to me having a bad experience with a different Dr in another office in Plano who told me nothing was wrong with me.
Caron Cohen
Jun 11, 2022
Last July I could not walk. I had Achilles tendonopathy, tarsal tunnel syndrome, a torn plantar fascia and an unstable foot. Long story short I had some surgery done-in October and off my foot for 3 months. In January I was able to get back to running and playing pickleball. Unfortunately just recently I developed some bursitis under my heel. It's healing slowly. I have full faith in Dr Knapp's healing powers -
Cynthia Zinakova
Jun 10, 2022
The staff are very professional, personable and proficient at their jobs. Coming here is a very pleasant experience. Dr. Knapp is great and I'm so happy my doctor referred me.
Joseph Darveaux
Jun 08, 2022
Saw Dr Clair. He's everything one could want if a doctor---caring, careful, knowledgeable, very personable. He makes a doctor's visit into a pleasant time. Highly recommended!
Mary Thompson
Jun 08, 2022
First appointment at Frisco Office. I arrived on time, did paperwork and waited about 10 minutes! I was called, greeted and told we would be in Room 11. Walking down hall, another assistant says to mine, "you're not going to room 11 are you, " and she was told, "yes." My assistant asked a few questions and said she would be right back. As I was I settling in my assistant came back and said, " I'm sorry we need to move you." I was then taken to a dirty room that looked like it had never been used and the associated started to clean it up while my husband and Icsat there and watched.

I supposed she figured it was going to take to long to do this, so again she said she would be right back. When she came back she said, "Im sorry we need to go to another room." This one was clean, but wasnt as comfortable as the 1st room I was in. I guess the 2nd assistant that kicked us out of room 11, must really rate to be able to just pick her room even after a patient is in it, with no explanation giving! Needless to say, I was really losing faith in the Office Management!

Soon after a few minutes, the doctor came in. He was super knowledgeble, did everything right to explain what my issue was and restored my faith that l was going to be talen care of! I felt bad for my assistant too, whocwas very helpful, but I thought the other assistant was totally out of line and needs a few lessons in patient services! If I dont mention it she may never be helped!

If we all dont give honest reviews, customer service in establishments will continue to suffer! So please let assiatant 2 she could have handled this in a tactful and better way!
AlexandChia Johnson
Jun 07, 2022
I came here for a second opinion and had a great experience. I left feeling like I had answers to why my heel was hurting. Dr Clair is awesome, I told him about my other experience at a different clinic and he was determined to figure out what was going on with my heel and to give me some answers! I can't thank him enough for taking the time to get to know me and help me out. He truly cares about his patients, figuring out the issues and helping them.
Georgia Anderson
Jun 07, 2022
Dr. Knapp is by far the best surgeon I have experienced. Kind, listens and expert in his field. I would not hesitate to refer my friends and family.
Charmante Taylor
May 22, 2022
I have had the worst experience of my entire life with the staff and doctors! Dr. Tavakoli will start off nice and understanding, but ultimately there will be no accountability from anyone there. I had a surgery that was overcorrected by Dr. Tavakoli and it ruined my life. They are unprofessional and will rather ignore you than own up to it and help you figure out what to do next. Please do your research and find another podiatrist that will care for you pre and post surgery.
Sharon H.
Sep 29, 2021
I called their office and asked for a quote for KeryFlex for my big toe as the nail never grew back all the way. I was told $150 for both big toes or $75 for one. I went in to make sure that they could do that nail so Dr. Took an x-ray and it was fine. The doctor kept me waiting for 45 minutes so I had to get back to work and told them I'd reschedule.

This was about 2-1/2 weeks ago. They had already brought in the KeryFlex product for my new nail so they had this in stock. Today I called and I was quoted $200 for one toe! That almost a 40% increase! They said their supplier went up on their price. In my business if I quote a price I have to honor that price for less than a month when I was there. I wouldn't go back.
Steve R.
Mar 04, 2021
Dr. Tavakoli is without a doubt one of the best doctors I have ever dealt with. I am diabetic and have had much trouble with my feet. She has done 3 surgeries and countless office visits. She has always fully discussed treatment options and does it in a compassionate manner. She has a great sense of humor and that is very important to me. She is not just a doctor but has become a good friend. You can't go wrong choosing her for your podiatry needs.
Laura W.
Dec 14, 2020
Dr Tavakoli told me she overcorrected my toe during surgery, that I would have to go through surgery again to fix it. I accepted that and although I did not want to go through that again, I would. Then she wanted me to pay for the corrective surgery. WOW. She ruined my foot and wants me to pay to fix it. DO NOT USE THIS DOCTOR. I have to go through a lawyer now. Thanks to her.
Cordero B.
Sep 08, 2020
We have been using this practice for many of our family members, but it appears that they may be developing the "We are TOO big" mentality. We always appreciated their customer service but lately wait times have become excessive, staff are less friendly, and it just seems like they are not hungry for business anymore. They have no problem leaving you sitting in a waiting room for hours past your scheduled appointment. It happens to businesses from time to time. Over time they don't scrutinize their employees who are the face of their practice. BUT, the good news is we have a choice.
Tiffany N.
Aug 28, 2020
Love love Dr. Knapp! He's very personable and really knowledgeable. The center is clean and limits patient in the waiting room during covid which is great and safe. So please make sure to see Dr. Knapp if you have any issues with your feet/. My ONLY issue with this office is the terrible waiting time. Multiple times I have waited over 1.5 hrs over my appt time to even get inside the room.

The first time the receptionist basically forgot about me and made me wait outside my car over 40 mins, I had to call them and remind them I was still waiting outside. Once they called me inside still had to wait another 35-40 mins. It's pretty insane. This is a bit discouraging, other than that he's a great doctor!
Patrick S.
Jul 23, 2020
I am sorry to say this was the worst experience I have ever had with a medical professional. When I first met Dr Knapp was very personable and reassuring. He gave me great confidence that he could help me and that I would be back to work after a day or two of rest. A week after my surgery I was still in great pain. I did a follow up with him and he explained that new science had come out and the surgery should have been done differently.

It was then That he told me I would be on crutches for about 6 weeks. That is correct 7 days after my "minor procedure" he told me I my recovery time went from 2 days to 6 weeks not due to something I had done but rather new science that came out. It has been about 10 years now and I still have daily foot pain from my surgery along with large amounts of neuropathy.

I am sorry it took me so long to write this review but as I sit here still in pain I figured I would try to help the next person avoid the same fate. Surgery is always risky, I get that, and accidents happen but to say that new science came out in the last week that would have altered the way my procedure was performed is unfair to patiences. I would highly recommend against using Dr Knapp, based on my experience, as a podiatrist.
Vini S.
Jan 22, 2020
Dr Tavakolli is knowledgeable and possibly a good surgeon. But her office disappoints us. Firstly most people who come into the office has to push the door open, A lot of them are on crutches or had recent foot surgery. There is no automatic door and nobody to help patients get in or out of the office. The wait time is ridiculous. Once you are in the room, you might have to wait up to an hour.

We have waited many times. There is no respect for patients time. They possibly overbook their patients. The doctor barely spends 5 to 10 minutes with you, And is often followed around by Interns and trainees. The office is always trying to sell you something, shoes, boots, nail polish, or crutches. Look around and you might find them cheaper elsewhere. Be cautious and prepared to say no when you're visiting them.
Jason G.
Jan 09, 2020
This place doesn't know how to claim insurance or staffs front desk don't know how to charge!?i paid $701.46 after moved foreign object from foot that accidentally stepped on glass! I gave all insurance information before treatment though she told me that i have deductible $1000! After i had insurance company call that place N got a confirmation fir reimbursement!

Please be aware of staffs on front desk (very rude) and billing desk ( very nice but don't know how to charge and saying this is cheap!) Charging $700 is cheap for you? Even if we have insurance! Right? I will never go there again
Claire D.
Jul 11, 2019
What a great place! We don't have health insurance and they offer an excellent discount to cash patients, on top of that they are informative and respectful doctors! I recommend for everyone!
Hei K.
Jun 25, 2019
Dr. Tavakoli was nice, through. But her office staff forgot to add her notes to my record. The front office staff told us both these orthotics they order were covered by our insurance, we made sure to tell them we didn't want them unless they were covered. Now we just received our first bills for 480.00 bill each. This first bill from Ms. Lexi Coronado dated 6/20/2019 documents that we had to pay by 7/5/2019 if not we will go to collections and she will add a 40% collection fee to the balance. The office staff did not submit an appeal. Not to mention these custom orthotics are double the price of providers in the area. Buyer beware.
Mike M.
Apr 30, 2019
Dr. Tavakoli and all of the other physicians here are excellent. The entire staff if friendly and helpful. I wouldn't go anywhere else they are the best around!
Barbara W.
Apr 11, 2019
Love Dr. Wiesner! She is great and the staff is awesome. She explained everything before surgery as well as what to expect afterwards.
Regina H.
Apr 10, 2019
Dr. Tavakoli and assistant Steve are awesome! They provided my daughter and I with the best experience, very comforting and welcoming people. I would highly recommend their facility for any of your foot and ankle needs. Thank you all for your help!
Diane K.
Feb 28, 2019
My husband has been to several podiatrists for pain due to being flat footed. He had been told nothing could be done except orthotics but the level of pain was increasing every year. A friend highly recommended Dr Tavakoli bc she helped her resolve a neuroma w/o surgery. Dr T said my husband's flat feet could be resolved w an Edwards Osteotomy.

His right foot surgery last January was very successful and he's now recovering from surgery of the left foot. The Foot & Ankle Clinic is very well run and there is very little employee turnover- a very good sign. Dr Tavakoli is a warm, caring doctor and highly skilled surgeon. It takes us over an hour to drive to her clinic in Frisco but is worth every mile.
A. L.
Aug 01, 2018
Brought my mother here because she had seen some terrible doctors in another state. Excellent service from Reception to Chairside. Doctor very knowledgeable, I will be flying her back for more visits. Quite impressed!
Melanie V.
Jun 29, 2018
Dr. Weisner and Dr. Tavakoli are fantastic doctors that listen to your needs and truly care about their patients. My first appointment was with Dr. Tavakoli and my second appointment was with Dr. Weisner since Dr. Tavakoli was running a little behind. I am so impressed with these doctors and all of the staff. I won't go anywhere else for foot needs.
Annabell S.
Apr 18, 2018
Dr. Mojgan Tavakoli is as good as it gets. I had been in an accident that resulted in a bone fragment loose in my toe joint. This was 2.5 years ago. Four doctors later, I popped by Dr. Tavakoli's for a consult for physical therapy while I was visiting TX, as per doctor #4, who had decided I was cured and prescribed said therapy. Dr. Tavakoli watched me stand and take a step, and recognized that something was wrong.

She took an X-ray, but then realized that she needed to dig deeper, and ordered a CAT-scan, which uncovered the bone fragment. She was the first doctor to pay enough attention, and care enough about how I was doing to find the cause of my issue. I was so impressed that I put travel back to my home state to go under her care for surgery and recovery.

She was very compassionate through the whole process, which made me even more sure that I made the right choice. To sum it up, she is the most competent, most caring doctor I've been to in years. I would recommend Dr. Tavakoli to friends and family in a heartbeat.
Linda S.
Apr 04, 2017
Dr Brockington and his staff are the best I have ever seen, and I have seen quite a few podiatrists. I would give him 10 stars if it were possible. When I had a minor problem with the billing department, Lori and the supervisor took the time out of their busy schedule to answer my questions. They were professional and made sure that I understood the billing.

I Just wanted to make sure I was paying the total I owed, sometimes that can be confusing. This podiatry center is one place you can count on for getting the best results in North Dallas.