Northeast Ohio Endocrinology is committed to excellence by pledging to provide the highest quality of endocrine care possible with first class physicians, nurse practitioners and state of the art equipment. Along with the treatment of immediate or chronic problems, we strive to integrate the doctrine of prevention in all our treatment plans as a way to alleviate possible future difficulties.
Northeast Ohio Endocrinology offers the largest insulin pump clinic in Stark County and one of the largest in Ohio.
Northeast Ohio Endocrinology offers the largest insulin pump clinic in Stark County and one of the largest in Ohio.
Services
There is always a physician on call after office hours. After hours medical support is limited to true emergency situations which cannot hold until the next business day. Routine clinical questions, prescription refills, or questions related to administrative matters should be held until the next business day.
Reviews (7)
Brandon Bezon
Jun 21, 2022
Jeremy Gribble
Jun 21, 2022
Kris Alekna
Jun 05, 2022
Everyone at this office is incompetent. I was having issues with my BG and had to get a new pump. Was told by the manufacturer that my doctor would have all my settings. When I called them to get said settings, they wouldn't help me. The first time I called, the woman on the phone with me said that my settings weren't in my file. I asked if someone else could call me that knows about my particular pump.
The girl that called me back had no clue what I was talking about. She knew NOTHING about insulin pumps. I had to GUESS what my settings were supposed to be. Endos are supposed to support you with these issues, not just throw their hands up in the air and say, "Oh well!." I canceled all of my appointments after that. Today, I received a letter saying that I couldn't go back to that office. Don't worry! There was 0% chance of that happening anyway!
The girl that called me back had no clue what I was talking about. She knew NOTHING about insulin pumps. I had to GUESS what my settings were supposed to be. Endos are supposed to support you with these issues, not just throw their hands up in the air and say, "Oh well!." I canceled all of my appointments after that. Today, I received a letter saying that I couldn't go back to that office. Don't worry! There was 0% chance of that happening anyway!
Diane Leonard Burwell
Apr 23, 2022
Karen Clapper
Mar 02, 2022
I had been a patient of Dr. Korableva's for many years starting over 20 years ago. I didn't need treatment or annual check-ups for the most recent 14 or so years until thyroid hormone levels recently were a little off. PCP ordered an ultrasound and referred me back to NEOE as a result. Had my initial appt more than two weeks ago. The kiosk would not recognize my information to check in and kept bouncing back to the log-in screen with an error message. Notified the front desk staff.
Front desk person seemed inconvenienced to be doing her job. She was just an unpleasant person with a rude demeanor. I was seen by a nurse, then a NP, then Dr. Runer and the NP, then the nurse again. Dr. Runer just ordered a repeat of my bloodwork before deciding if she would prescribe medication and regardless, wanted me to return in two months for a follow-up, preceded by another blood lab.
I went immediately to Quest to have blood drawn. After 16 days, I received no call regarding my lab results so I called. There is no phone access to any medical staff, only a message left on a general voice mail box with a return call by the next business day. A young girl with obviously no medical expertise called me the same day to tell me Dr. Runer had reviewed my lab results, summarize the lab results, tell me I have a thyroid condition (by name) but that Dr. Runer isn't prescribing medication for it.
When I asked her "what does that mean", she told me she had no idea. I asked if I could speak to a nurse or NP who could explain it to me. I was told that I could schedule an appointment for the following week for which I would be charged an office visit (just to explain to me what the thyroid disease I'm being told I have means, what I can anticipate, will my condition change, etc.) After expressing how unacceptable it is that I couldn't speak to a medical professional to explain my lab results, the girl excused herself momentarily and came back on the line at which time she proceeded to read what sounded like a definition she may have gotten from Google. Again, I expressed my dissatisfaction and astonishment at such a lack of care, unacceptable medical "practice" and asked her why SHE was calling me (and not a medical practioner who can explain my lab results).
She ultimately offered to send me a pamphlet or I could do my own research on the internet. This practice is inviting malpractice suits, in my opinion. I'll be canceling my follow-up appointment and finding another endocrinologist.
Front desk person seemed inconvenienced to be doing her job. She was just an unpleasant person with a rude demeanor. I was seen by a nurse, then a NP, then Dr. Runer and the NP, then the nurse again. Dr. Runer just ordered a repeat of my bloodwork before deciding if she would prescribe medication and regardless, wanted me to return in two months for a follow-up, preceded by another blood lab.
I went immediately to Quest to have blood drawn. After 16 days, I received no call regarding my lab results so I called. There is no phone access to any medical staff, only a message left on a general voice mail box with a return call by the next business day. A young girl with obviously no medical expertise called me the same day to tell me Dr. Runer had reviewed my lab results, summarize the lab results, tell me I have a thyroid condition (by name) but that Dr. Runer isn't prescribing medication for it.
When I asked her "what does that mean", she told me she had no idea. I asked if I could speak to a nurse or NP who could explain it to me. I was told that I could schedule an appointment for the following week for which I would be charged an office visit (just to explain to me what the thyroid disease I'm being told I have means, what I can anticipate, will my condition change, etc.) After expressing how unacceptable it is that I couldn't speak to a medical professional to explain my lab results, the girl excused herself momentarily and came back on the line at which time she proceeded to read what sounded like a definition she may have gotten from Google. Again, I expressed my dissatisfaction and astonishment at such a lack of care, unacceptable medical "practice" and asked her why SHE was calling me (and not a medical practioner who can explain my lab results).
She ultimately offered to send me a pamphlet or I could do my own research on the internet. This practice is inviting malpractice suits, in my opinion. I'll be canceling my follow-up appointment and finding another endocrinologist.
Sarah Hollinger
Feb 08, 2022
Elizabeth Mowery
Jan 02, 2022
Found the staff uncaring about my concerns. My daughter also drove 2 hrs for her "confirmed" appt to be rescheduled on a different day without notice. Her medicine was supposed to be called in and a week has gone by and it's it sent yet. No answer when trying to call office. Both my daughter and I are looking elsewhere for better caring professionals
