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ESD Pediatric Group serves the children and adolescents of greater Cincinnati with two office locations: one in suburban Milford and one centrally located off of I-71 in Hyde Park/Norwood. Here you can find more details about our offices and learn about our qualifications, our policies, and most recent news.
The American Academy of Pediatrics website for parents. HealthyChildren.org is the only parenting website backed by 64,000 pediatricians committed to the attainment of optimal physical, mental, and social health and well-being for all infants, children, adolescents, and young adults. From the National Center for Infants, Toddlers and Families, Zero to Three is a national nonprofit organization that provides parents, professionals and policymakers the knowledge and the know-how to nurture early development.
One of the first things that you can do is take the time to find a pediatrician (or group of pediatricians) who is (are) qualified and are willing to listen. Many parents think of the pediatrician as someone who helps their child when they are sick. What you will find is that much of what goes on at the pediatrician's office is not medicine at all.
GENERAL SUMMARY OF DUTIES: Responsible for assisting physicians with patient care, clerical, environmental and organizational tasks. Also, provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic. May assist with Phone Triage.
Reviews (10)
Shanelle Smith
May 12, 2022
From booking the first appointment to dealing with forms and billing this office has been horrible. We were told specialized care is impossible because they have 20-30 new patients a day. They do not care about the individual child. My daughter has had the same pediatrician from the day she was born until 5 years old in Los Angeles, and recover great care by the same doctor for years, moving here I researched what I thought was a good office thoroughly, I was very wrong and will not be returning to this office.
Not only did they up charged things in her well visit exam with out telling me they we're not apart of a well exam, the front office staff is over worked, short and not helpful they did not even bother to try and get her previous records and filled out her state forms that she is unvaccinated without even confirming with me. Save your self the hassle and go elsewhere.
Not only did they up charged things in her well visit exam with out telling me they we're not apart of a well exam, the front office staff is over worked, short and not helpful they did not even bother to try and get her previous records and filled out her state forms that she is unvaccinated without even confirming with me. Save your self the hassle and go elsewhere.
Natalie C.
May 06, 2022
Cannot say enough great things about Dr. Brown at the Milford office. He's seen my now 12yo daughter for years. He's open, and honest. Personable and gentle. She trusts him, and feels comfortable with him. As do I. We are grateful for his patience, his understanding of the severity of allergies, as well as my daughters rare disease. Milford is lucky to have such a gem! We're grateful.
Marilee Bowman
Apr 26, 2022
Emily Kaylor
Dec 22, 2021
The docs are good and as a medical professional, I can attest everyone we've seen has been solid and kind with good judgement. (Hence the star at all). The office side has been a nightmare. I Call the office and you find out I'm the 21st in line. I called to make an appointment to discuss medication for a child who has been established there since birth and was told they couldn't make the appointment without paperwork first.
I emailed the office the papers. I received an email that I can now make the appointment. Great! I call AGAIN (and am on hold for 26 minutes) and am told that the Milford office can't see the Hyde park's emails and they refuse to schedule the appointment for an established patient. The next day I call the one and only office number and am again told that even though I have in writing from ESD that I can schedule, they refuse to make us an appointment because they can't contact the Hyde park office.
I ask to be forwarded to the Hyde Park office. You guessed it, holding again forever to finally have someone pick up to say they don't do scheduling from this location? I physically walk to the Hyde Park office to make the appointment and am told they only will make appointments over the phone. It's such bad service it would be funny except my child's health is on the line. Something needs to change yesterday.
I emailed the office the papers. I received an email that I can now make the appointment. Great! I call AGAIN (and am on hold for 26 minutes) and am told that the Milford office can't see the Hyde park's emails and they refuse to schedule the appointment for an established patient. The next day I call the one and only office number and am again told that even though I have in writing from ESD that I can schedule, they refuse to make us an appointment because they can't contact the Hyde park office.
I ask to be forwarded to the Hyde Park office. You guessed it, holding again forever to finally have someone pick up to say they don't do scheduling from this location? I physically walk to the Hyde Park office to make the appointment and am told they only will make appointments over the phone. It's such bad service it would be funny except my child's health is on the line. Something needs to change yesterday.
Angela Wingate
Dec 16, 2021
Dr. Butz was simply amazing! I had a really awful experience the previous visit. I highly recommend scheduling with her. As a Nurse Anesthetist I have found some practitioners have lost the ability to use proper discernment in diagnosis ever since Covid. This is very short sighted and lends to misdiagnosis and poor treatment. I felt heard by Dr. Butz and it's clear she is and will be able to diagnose appropriately.
Keshia Jordan
Nov 19, 2021
Aishlin Hassan
Nov 15, 2021
Liz Emmons
Nov 07, 2021
Kasey Fey
Oct 16, 2021
The wait was kind of long, and the doctor admitted he gets chatty. However, this is the ONE office I called that did not insinuate I was a horrible person, because we were behind on some things, especially with Covid being prevalent. They are willing to take your child and give them the care they deserve!
S. F.
Oct 08, 2021
I had to have a family member do my child's telehealth appointment and was beyond disgusted to hear my child's doctor was nothing but rude and unprofessional to her to the point that she refuses to do future appointments with that doctor. The doctor did not listen to anything I had my family member mention and failed to actually put effort into making my child's medication regime one that benefits her situation. I am embarrassed and disheartened and will be looking for another pediatric office to bring my child.
