Pbs Mental Health Associates - Ira S Handler

Dr. Claypool helped me get off of a addictive medication I was on for 16 yrs. I am Grateful for her Expertise. #QualityCare

My experience here was rather unfortunate. Although there were a few positives such as Stacy really helped me so much in coming off a high dosage of a benzodiazepine that I had been prescribed for over a decade. Although once on a low dose (1mg a day) they wouldn't respect my wishes to remain on them. She also repeatedly ignored my concerns regarding SSRIs, SNRIs and TCAs.

Although she was open to prescribing a little medicine to help with withdrawal. Ultimately and unfortunately, they had to kick me out of their practice since I resumed buprenorphine MAT in light of the fact that they insisted I come off the benzo. I very early on in my treatment did tell them that I wasn't ready or rather even capable of coming off both medications at the same time so they expected perfection from someone with mental illness. Stacy seemed like she was just taking orders from someone else higher up on how to get rid of me rather than help me.

There was no flexibility or any patient led care. They seem like they hate people or would rather not treat those with serious mental health conditions which is what they are supposed to do. They lack compassion, understanding and empathy. Their understanding of psychiatric care is extremely biased towards newer medicine. I felt Stacy was extremely judgemental and lacked enough understanding of the medicine she prescribes to understand the basic concept that none of these medications are ultimately good for you. It isn't my fault that medication that works too well is often considered addictive. If SSRIs actually worked that well they'd be addictive too! But they don't.

Mandy Claypoole is horrible. I highly do not recommend her by any means. Refused to get into contact with me until after my 5th attempt just to tell me she is no longer taking me as a patient. Worst experience ever and there are multiple other bad reviews about her. Do not go here.

I have been going here for about 7 months now, my psychiatrist is very helpful and my therapist is also very good. The staff at the front desk go above and beyond to work with you when it comes to your insurance. I can't express how happy I am with the people who work here.

Mandy Claypoole prescribed a benzodiazepine for me for 10 years. If you Google this drug it shouldn't be taken for longer than 4 weeks. It's a dangerous prescribed medication that should be tapered for a year in order to give the central nervous system time to adjust and recover. When I told her that she wanted to know if I was criticizing her? I thought as a physician's assistant her patient's well being came first.

I was wrong. I was given no instructions to taper, infact I was told when I called for help that she (Mandy) had other patients to talk to and she proceeded to tell me the length of my phone calls. She was spending way too much time talking with me. I have been suffering for 30 months with akathisia, tachycardia, cognitive issues and agoraphobia. She knows nothing of this because she doesn't care and she's without compassion. She dismissed me. Would you want this PA to prescribe you medication? Save yourself years of suffering and find another caring doctor who will listen and have compassion.

Not my experience, but a very close relatives' experience. They are the rudest people that I've ever come across. She just got her medical marijuana card and they humiliated her completely for the fact that she did it. She's only trying to better herself and get off all these drugs that these places seem to put you on to compensate for the last drug. Not only that, but they booted her from the program! It's disgusting!

Worst mental health experience I've ever had. I was referred here after a psychiatric hospitalization, I spent six months in therapy seeing a therapist and a psychiatrist. I coulddnt go weekly as there wasn't any availability both my doctor and my therapist would come to get me 20-30 minutes late when I was always there on time, I once watched my therapist stand behind the window laughing and bantering with the check in ladies for ten minutes when she was already late for my appointment.

They did not listen to me, barely let me speak, did not validate how I felt and absolutely did not help me get through those feelings. My medication was always giving me trouble and they blamed it on me taking them incorrectly which I was very vigilant not to do. I set alarms and had pill organizers to do exactly as they said. I was suffering with an eating disorder at the same time which they offered no help for.

They did not respect my wishes medically, my doctor refused to write me a referral for an emotional support animal insisting that my healthcare treatment wasn't consistent, after I missed one appointment due to an emergency and I gave them a call the day of to notify them. I was misdiagnosed and not listened to. I was told I was bipolar 2 after they spoke to me for five minutes.

I'm actually bipolar 1 with rapid cycling and borderline personality disorder. Which they diddnt know me well enough to pick up on. They did not let me know that my insurance wasn't covering my visits until I had been going for months and I got a hefty bill in the mail for services that I wasn't even sure I was getting. When I called them to explain I can't afford to come anymore they were rude and Indifferent. These people are collecting a paycheck and nothing else.

The staff here is friendly and accommodating and get you in and out in a timely manner which allows my appointments to fit into my busy schedule. They care about their patients and help you work to find the right solutions to the issues you are going through. (I've been going here for almost two years).

I would not recommend this group of physicians, physician assistants, and nurse practitioners. They do not show professionalism in their actions. My health was severely compromised by their treatment on the inpatient behavioral health unit at Butler Hospital. I was sent home with them knowing full well that I would go into Neurontin withdrawal upon the next day of arriving home.

I was treated at Sharon Regional Hospital where I was treated with compassion and professionalism. The psychiatrist there put me back on Seroquel and Neurontin and I have been home for more than 2 weeks now and I am doing very well. Previously, I had seen Mandy Claypoole as an outpatient. She knew that I was going through Neurontin and Seroquel withdrawal. I was told by her to not call their office anymore because I was becoming "a pest." I was very ill. Thank God for the physicians at Sharon Regional Hospital.