Cedar River Clinic: Kothenbeutel Robert

I went here last year in December. Plan to yeetus the feetus and with being one of the first appointments I would say the wait would be only downfall for me. But patience gets you a long way because I believe the nurse's name was Sarah. Sarah was jus straight to the point yet caring at the same time. Made my experience fast n easy as I took the dissolvable pills. Did that n i can continue to beat teen pregnancy.

It's still to this day I remember Sarah tho, I appreciate having her apart of the staff to make my first visit so smooth. Sarah if ur reading this you're doing amazing. I appreciate you

Was able to get an appointment super fast, they were all very kind, helpful, and efficient.

I have been going to this clinic for HRT for 3 years now and I can say this is absolutely a horrible place for transgender folks looking to get care with hormone therapy. The Doctors are unqualified and lack experience. I can write so many things wrong with this place (Sorry don't have the mental energy to describe all the mistakes Cedar River makes).

The main problem is the front desk staff. This clinic has ruined my hormone experience and I can't wait to find a new clinic where I can feel more supportive. SO PLEASE WHATEVER YOU DO STAY AWAY FROM THIS CLINIC! THEY SHOULD NOT BE ALLOWED TO OFFER TRANSGENDER CARE! THIS PLACE HURTS TRANS PATIENTS MORE THAN HELPSSSSS. :(

I didn't encounter any of the problems the 1-star reviews talk about. The receptionist was very nice, the wait time was reasonable, and the doctor I spoke to seemed very competent. Lovely place.

Don't go here for HRT, this place is a total joke. The nurses here clearly don't have a ton of experience with trans patients and don't give clear answers to your questions. You don't get automatic refills for your prescriptions, so you have to call them every time and the process is absolutely ridiculous. Both me and my boyfriend have gone up to 5 days without our prescriptions (which we are meant to take daily) because they have either forgotten to call the pharmacy, a doctor wasn't in, sent it to the wrong pharmacy, or gave us the wrong dose.

Every time we need a refill we end up having to call them at least 4 times before we actually get our prescription. There is no online portal service either, so you have to call in order to ask a provider any questions. Thank god I moved because I truly could not have had a worse experience at this clinic.

This clinic really loves to waste your time. To start the billing department messed up on my insurance and called multiple times leading to my visit telling me different prices and giving me so much back and forth. My appointment was at 2:30 and they make you wait over 2 hours before taking you back. Never gone to a medical clinic with such poor time management and efficiency. The only reason I came to this clinic was because they could see me sooner than my original doctor but honestly it was not worth it!

If you come here, just get ready to wait super long 5-7 hours the reception Is in a bad mood seems like she doesn't wanting to be there. Over all horrible place to be in when you have a sensitive problems your trying to deal with. They don't care About how you feel. Don't recommend please drive a little bit to a better clinic

I'm just going to say I was kind of scared at first to even go in and follow through with an abortion just cause of it being my first time. I just had a child 6 months prior so it was a hard decision and didn't wanna bring another child into this world with a pandemic going on. I decided to go through with the surgical abortion instead of the pill because I seen alot of negative reviews of how the pill is and didn't wanna be in pain for 2 days.

I can just say this was by far the best experience and choice I made going to this clinic. All the staff made me feel comfortable, answered all my questions, and made sure they let me know they were there for me! Even after it was all over they still checked up on me until my ride came and gave snacks and water. They even walk you out if you were given sedation.

My overall experience here was the best. It did not hurt. I got sedation so I fell asleep before it even happened. Only took 3 mins and I was up and out! I felt a little tired after but I was very alert and felt like myself n not so out of it. I felt baby cramps but nothing you can't handle my pain tolerance is like a 6. It's the next day and I'm barley bleeding with 0 cramps. 10/10 recommended them.!

Called me 48 hours before my appointment just to tell me that they needed to reschedule me. Calling someone 48 hours before the appointment seems pretty unprofessional to me they have an appointment for me Monday thank God but unless you're really advocating for yourself these people will get over on you. It's already a sensitive place to begin with I don't see why you have to advocate for yourself in an abortion clinic.

I started crying uncontrollably because my situation is pretty sensitive front staff is extremely unprofessional and doesn't know how to handle stress under pressure which is really odd for a clinic such as this, the clinic supervisor seemed a bit more understanding but again you have to advocate for yourself a lot to get the right care. Do your research before scheduling for such a sensitive procedure

All the staff was very nice & helpful. But man was the wait time killer. Its almost like making a appointment time doesn't even matter. My appointment was for 8:45am and I didn't get called back for my procedure until 12:45. & got to leave at 1:20! Wow! Just a heads up that it is a VERY long wait! Other than that everyone was very nice!

Cedar River's Clinic is hands down one of the best medical experiences I've ever had as a woman. The staff was beyond compassionate, and genuinely caring. They treated me with respect, and kindness in my time of need. I am so grateful for the medical care and information that was provided to me. The doctors were gentle and really sensitive to me in my time of need when I felt so scared and anxious.

We are living in times where our reproductive health choices are at an all time risk, and it is times like this where I'm beyond grateful to have such caring, and honest medical health care professionals doing this work. Thank you Cedar River's Clinic.

The staff here are kind and knowledgeable on every service they provide. All the rooms are clean and well-kept. The nurses and doctors have a great sense of humor that could make even the queasy people okay with having their blood drawn. The doctor (whose name I cant remember, unfortunately) went over everything about my future hormone injections to be sure I understood the risks I was taking and to see what changes I was most looking forward to. This is a great clinic with a great staff and I'm excited to continue my care with them.

I took my daughter to Cedar River Clinics for a procedure and both her and I could not be more happy with the experience. The doctors (female), the nurses, and the financial staff were so kind and supportive. They really care about their patients and in shows in everything they do. Because we didn't have much money, my daughter was also able to get free birth control. A difficult situation made extremely comfortable by the care and respect we received.