Swan Dermatology Center - Lori S Swan

I have had multiple appointments at Swan Dermatology Center and have found each one to be a positive experience. After completing routine paperwork on the initial visit, the check-in process has been quick and smooth. Cassie and Melissa are friendly, caring, and always willing and able to answer any questions. In addition, they have given thorough yet easy-to-understand explanations of all procedures and done a great job of helping me to feel comfortable throughout each visit.

Had my consult today and was very pleased with the service provided. Welcoming and friendly staff. Inviting waiting room with informative information playing on the tv in the waiting room. Quickly got me checked in and back for the consult. Excited to go back for my procedure. They made sure I was given all information need and even gave me over the counter recommendations for skin care.

I've been going here for hormonal acne. Dr. Swan and the nurses are very polite, knowledgeable, and helpful. However, it is very difficult to contact the office. During office hours you are sent straight to a voicemail box to leave a message and you just have to hope you're able to answer when they call back, otherwise you spend the day playing phone tag.

The couple of times I've called after hours the person manning the answering service was very rude and not helpful at all. This makes it difficult for people who work full time to get to talk to someone in the office.

This quackery outfit stole $3600 from my wife. I couldn't tell which pictures were before and after. Stay away. I'm contemplating legal action. Her contact was never signed by a witness. Save your money. Exercise and eat right.

Loved my first appointment, got the help I needed but the appointment was super over priced with insurance. Had me pay almost 200 to give me two ointments for rosacea and psoriasis. Med worked great. Well I lost the med somehow for my psoriasis and my ear is oozing, painful and flaking. Called to see if they can prescribe another tube given the circumstances and they will not since I didn't come in for another appt.

I let me know I'm a stay at home mom with only my husbands income and can't afford to come in for another appt. well she called back and feel as if they told me they don't care and that I'd have to be seen. I get policies ect but when you have a hurting pt who can't financially afford to come in, you'd think they would have some care in their heart to help someone out. My whole point to this is they are money hungry and don't give a damn about the health and well-being of their patients.

Nikki has been the one to do most of my cosmetic procedures and NP Cassie has covered most of my medical concerns. The office is always kind and willing to work with my schedule. Been coming Swan Dermatology for 10+ years now and will continue doing so.

I have had nothing but a first class experience with the whole office staff! The very moment you open the door at Swan Dermatology the Service is exceptional! All of the women there are very knowledgeable about the products they have on hand. Dr. Swan, Mrs. Sheets(PA) and Mrs. Victoria(NP)( only seen a couple times she is still training) have the highest standard for patient care, and really have made me feel comfortable in my own skin with many different treatments paths.

They have been very thorough with me as a patient in all aspects of my treatment plan and also give me options to pick from. They also take their time to listen to me and make sure that all of my questions and concerns have been addressed with no open ends left. They also follow up in a very timely manner. I would also be remiss if I did not mention there cosmetic staff (specialists ). Mrs. Nikki (Head Cometic Specialists), Mrs. Amanda(Cometic specialist), Mrs. Gabby(Cometic specialist-still training ) I have seen them for microneedling and hydrafacial they are very knowledgeable on these treatments (and many others Cometic treatments) and the results prove it.

They have also help me build a reliable skincare regimen for morning and night, we found out what works and what doesn't very thankful for all of Swan Dermatology. They are all very educated on a wide variety of Cometic procedures, so I am sure Gabby is in good hands, Nikki and Amanda have been doing Cometic for a very long time. Very happy with my investment into my skin health @ SD! If you want the glo, you need to make an appointment at Swan Dermatology Now! They also have flexible schedule that seems to fit my busy schedule.

Highly satisfied with the exceptional care and quality of services I have received from Dr. Swan and her staff. Not only are they kind and professional, but they always ease my concerns, answer my questions, provide recommendations. This is a fantastic office and I recommend Dr. Swan to everyone I know!

Absolutely outstanding experience. I recently went to another dermatology center in town and I was unimpressed to say the least. Dr. Swan was fantastic and took the time to really explain to me my problem. At the end of the appointment, the tech girl throughly explained my medication to me. She warned me the Medication may be expensive and if it seemed high I should call her and she cold help me find the medication at a lower cost through her connections. I was very grateful and very impressed with the entire operation. If you feel like you need to see a dermatologist you owe it to yourself to try Dr. Swan's office first.

Dr. Swan was quick and efficient with our appointment. Staff was incredibly friendly and I was received within several minutes of showing up. Everything was explained clearly and I felt a great sense of relief as I felt like Dr. Swan genuinely cared for my specific needs. I highly recommend Swan Dermatology and will continue to trust them with my healthcare needs.

Dr. Swan is the most caring dermatologist I have ever been to. She has a very busy practice and worked me into her schedule at the last minute. I had been suffering for over a week with a skin condition I had gone to my regular doctor for the week before. The medicine Dr. Swan prescribed for me helped the first day of taking it! I have been a patient of hers for a long time and I highly, highly recommend her! She truly cares about how her patients feel and how they progress!

We liked Dr. Swan, but the billing was a nightmare! They didn't bill our insurance the full amount (of a pre approved procedure), and therefore we did not meet our deductible like we should have. Trying to get it fixed has been a chore (4 months later, I'm still leaving unreturned voicemails!)