Hawthorne Ob/Gyn Associates

Made to feel extremely comfortable and easily opened up. Was explained the entire process of my appt from A-Z! Was even pushed through for a procedure (due to I believe a cancellation) that would have typically required an additional appt. Extremely pleased by the initial appt!

My experience overall has been great. From the front desk staff to all Nurses and especially my physician, Dr. Thompson. Praying for all staff their strength and support as they help each patient that walks through he doors. Blessings Coach C

Doctors are honestly been coming here for years. Dr Thompson delivered my first and he is amazing. all providers are great and provide excellent care; except what the heck is with the wait time it use to never take this long. The past two times I've been it's taken the doctors over an hour to see me. I just sit in the empty room for literally an hour. It use to not be like this. Something has to give.

I've seen three different MD's at this practice and each one is smart, knows his craft and I trust. The downfall of this practice is the incredibly LONG WAIT times to see the doctor when you have an appointment. I've waited 30 to 45 minutes on average and this is not acceptable. It feels like they're herding in cattle and each of us is in a pen waiting to be. well, you get my point.

It's stressful as it is to go to the ob/gyn but to add to that with long wait times while you're sitting there with a sheet on is wrong. Their excuse is the Dr got tied up with other patients. That may be true but the practice needs to consider that perhaps they aren't allotting enough time for each appointment. It really feels like you're just a cog in their money-making machine. Shame, shame, shame. Good doctors wrapped up in the $y$tem.

The staff at this facility are caring and very attentive. They take you seriously, look at your medical history and do what is best for you. They do not recommend dramatic treatments or surgery as the first or your only choice. They start gradually with treatment options and see what works best for you. WONDERFUL experience, will continue to come to this office for years to come.

I have had to go through my pregnancy during Covid-19 which I'm sure many other patients here have had to endure. This team was, for the most part, very friendly and helpful. My poor review reflects the provider who turned me away when I was in active labor only to have to return to the hospital 2 hours later in agonizing pain! Also, I do not have child care for my infant due to Covid and when I brought him in with me for another appointment a few months later (in his carrier completely covered) they turned me away because he wasn't allowed in the office. "What am I supposed to do with him if i don't have childcare" is what I asked and the attendant just shrugged her shoulders and asked if I would like to reschedule. Save your sanity and go to another provider's office.

Some of the negative reviews here are very surprising. I would agree that there is a wait time- but isn't there always with a specialist? I have a thyroid condition so I do see an endocrinologist regularly and there is always a wait there along with my family practice doctor. When seeing them it's more likely than not a routine visit. During my pregnancy I saw every doctor multiple times and like with anyone you may connect better to one than another.

That being said, they were all professional and answered any questions I had. I had the most zen birthing experience with Dr. Scherer. She explained everything and made me feel so calm and strong at the same time. This was my first child so there was definitely anxiety and fear of the unknown but I can honestly say will certainty I will be going back to this practice in the future.

I've been a patient here for a few years and so has my sister and mother. We have all switched. From the lack of concern and nurturing atmosphere during my sister and my pregnancy to the issues with my mother receiving adequate attention after a procedure. Maybe it was our race which is why they treated us as if we aren't as welcomed in their facility. However, they should really work on the manner in which they deal with ALL clients.

I will say that there is a very sweet nurse who did one of my ultrasounds, but I can't remember her name. She's been around maybe 30+ years. She's probably the best part of this practice. I wish them the best and I hope they work on their ALL people skills.

Went here since I was a teen. Doctors and nurses and front desk people are ridiculously rude I haven't had a problem with two of the doctors but all the rest are horrible one of the nurses told me I was miscarrying, I addressed this with them, they told me I was lying even though my mother was even there as a witness to her saying that, also have received multiple different results from different people they basically scolded me when I told them the nurse had said I was miscarrying, I would rate this place with no stars if I could because also the front staff are very stuck up always seem to busy to even actually talk to you or look at you for a moment.

They delivered my first child but will no longer have me as a patient. I feel as though they see us as customers and not people after the rude experiences I've had the past few weeks.