Allied Eye Associates - Izak F Wessels

I could not have been happier with the customer service, efficiency of the team, and quality of aid. I had a pretty terrible week of swelling and pain (which other doctors I'd seen hadn't helped), but after one visit at Allied eye, I was out on the right medications and immediately started improving. The staff were all so kind, and I really was in the best hands. 10/10 would recommend!

It was my first visit to Allied Eye. I was very pleased with everyone that I encountered. Everyone was professional but at the same time they were easy to talk to. The only thing I didn't care for was having to wait 2 weeks to get my glasses. But if the glasses are done properly and I can see well out of them, well 2 weeks isn't that long. It was a great experience. I'm pretty sure I've found my permanent place to get my exams and glasses. Thank you to the whole staff at Allied Eye.

If you have an option to go to literally any other doctor besides Dr. Dennis Matzkin, do so for your own good. I am a nurse, and Dr. Matzkin has the worst bedside manner of any physician I have ever seen personally or even met professionally. He is unkind and repeatedly unwilling to explain my test results to me during my office visit with more than two word answers.

He is always in a rush and very rude when you push him to answer questions during your 5 minute office visit, and I am always left with questions that did not get answered. In addition, I was told that my visit would cost $119 when I called and asked the day before I went. When I checked out they charged me about $250. That is a huge difference. They offer people a free gift card if you give them a good review. So keep that in mind when you are reading these and choosing which doctor to see. Do yourself a favor and go somewhere else!

I love the care I receive at Allied Eye. I've been a patient there since 2011 and seen a few different Dr's come through there. Dr. Matzkin really takes good care of me, his knowledge is amazing. I love that they still have a few employees that know me as soon as I walk in. I wouldn't want to go anywhere else even though it takes me an hour to get there, it's worth it to me.

Dr. Matzskin and staff were very helpful and nice. Very professional and helped my teenager pick very stylish and cool glasses. My daughter was happy with her first visit there. thank you for making the experience a good one. God bless.

I have been seeing this office for a few years now. My neurologist referred me, due to my MS. I love that despite a busy office, they are organized and efficient. The staff is always professional as well as friendly. When you are getting as many test run, as I am required, it can be nerve-racking. I am always comfortable in this office.

From the moment my mother and I walked in things were great. Nice and clean facility, Front desk was very polite and inviting. Ashley was our optometrist and was very understanding and gentle with my mother and I appreciate that. The doctor that worked with my mother was very reassuring of procedures/options available for us and spoke highly of her colleagues.

Once we stepped over to pick out the frames for my mother's new prescription we were greeted with smiles from the staff. The lady that helped us was very tentative and listened to our needs and also had great feed back on styles and trends. I would definitely recommend Allied Eyes to family and friends

I was nervous about coming in for a lasik evaluation, but the front desk was very welcoming. They did the the exam and tests I needed. I found I need further testing and they helped me set everything up and helped me with a new prescription. The office flows so well and efficiently. I highly recommend this office for your vision needs.

I had an appointment for testing today. Absolutely no wait time from entry until I left building. Immediately greeted and registered in. Sat down in lobby and was called back within a minute. 3 different tests were performed by 3 different people. All 4 of my contacts were very friendly and professional. Tests were completed in record time. I can say the my time there and not wasted at all.

I was in and out in about 20 minutes. That was amazing to me. I usually spend lots of time just waiting for a brief encounter. Very modern up to date equipment used for thorough testing.

I have been using Allied Eye as my primary eye care location and I have been pleased at every visit with the excellent courtesy and professionalism that has been exhibited by every member of the staff I have encountered. Dr. Matzkin has been consistent in his care for my eye health and I cannot recommend him or his staff highly enough. Five stars is not adequate.

My first time there and it was a great experience! Super nice staff everyone done amazing job did not feel rushed at all! Dr. Harris was AMAZING and took the time to explain everything. Got to pick out my glasses the same day there and there girl was very kind, helpful and made it very easy for me. Best place I have ever been! Highly recommend them

Huge fan of Dr. Matzkin but being there for 2 hrs is too much. Covid has things all screwed up but please, don't load up the schedule. There were a couple different elderly people waiting too and they are not as patient as me. Do better.

This Doctor is worth the wait. The reason the wait is sometimes long is because he is so thorough. If he finds an anomaly he takes TIME TO EXPLAIN it to his patients. So be happy this wonderful Dr is here in Chattanooga caring for us.

I visited recently because I know someone who works here and she said the doctor was great for my issue. The doctor does good work, but the wait time is completely unacceptable unless you have a couple of extra hours to spare. I don't. My friend here says the staff is often on edge because office manager (Dr. Matzkin's wife) runs the office by picking on them incessantly.

I feel for my friend, but I would not recommend going here unless you can't find a better option, with a more considerate wait time and a better atmosphere. (Sorry, my dear, wish I could have been more positive!)

Yes, the dr. may be great. And he may be very knowledgeable of his field, but customer service and professional experience is a must in this day and time. I fell for the come back and lets see how you are in a few weeks and I went back and was walked around the office like I was robot in the assembly line. It was more than I could take. I saw 10 different people and no one was very knowledgeable of why I was there.

I kept having to explain why. HELLO? Can you look at the chart? No, they were to busy moving people in and out of rooms. DO NOT OVER BOOK! Give your patients the care and attention that the insurance company or the individual has paid for! No wonder they have to provide snacks and free coffee! It's because you will go hungry and thirst while waiting for the two second visit with the doctor. not necessary in Chattanooga when there is an eye doc on every corner. NOT my cup of tea!

I work for a living not for fun - my time and money is very important. ALL THOUGH I did notice that many of the clients were older.? Wonder if they even know better? very disappointed. ck

Called and made an appointment for a consultation for Lasiks. Arrived early for my appointment for fill out all the necessary paperwork as a new patient. When I gave my completed paperwork to the receptionist, she then told me that Dr Matzkin doesn't do Lasiks on people over 40 years of age. She apologized and told me that the person who took my appointment should have told me that and that it is stated on their website. Well, they didn't or I would not have wasted two hours of drive time and not everyone explores websites, I went on reviews and the Dr's reputation in my decision. What a disappointment, that this Dr won't go the extra mile to take older patients.

Dr. Matzkin and the staff were professional and helpful during our visits. The wait time was not long and our questions were addressed and answered. The follow up texts were also appreciated.

Staff was very friendly, but they seemed confused about what test I was getting on each day. Had to replace my frames a few months after purchase and when they called to say they were in I visited the facility they couldn't find me in their system and repeatedly asked if I had ever been there before. Took 30 minutes to sort it out, but the frames were found.

The girl at the front desk is extreamilly rude. She insinuated that I was too stupid to know how to use my phone because of I am an older gentleman. She also responded to simple questions sarcastically, which was totally uncalled for. The Doctors may be great but the girl at the front desk at 2:15 pm on March 27, 2018 should be fired for treating customers with so much disrespect. I think her name was Briana.

The best eye doctoe you could ask for. Complete thorough exam. Was having vision issues and eded up needing cataract surgery. They srepped me through the process. Great staff.

Been a patient since 2001. Great care. Wait time can sometimes be a little long but the care is great, I see better than I expected after my surgery in October 2001 and January 2002. A different doctor in charge now but I can't ask for better care.

Worst service ever! Long wait and doc was rushed the whole time, you are just a number - And to top it off, they don't even have raybans!

Dr. Matzkin is extremely knowledgable. He and his staff create a friendly and inviting atmosphere. My only negative is that sometimes I have to wait close to an hour after my appointment time to be seen.

Staff is very friendly and attentive. They are very good at making sure you understand what they will be doing for the procedures and letting you ask any questions. Great Place!

Longest wait EVER! Appointment was at 2:00 wasn't seen until 4:00! Triple booked clients. Not recommend.

I've been at Allied Eye five times in the last 6 months, and each time I was seen on or before scheduled. I have a number of things going on with my eyes: photophobic, burning, sharp pain (ice cream type), major migraines, cataracts, etc., and with Dr. Matzkin treatment he has diminished most and the rest is gone. I'm finicky about my Doctors and their practices but I can give Dr. Matzkin five stars.

I had an absolutely horrible experience here. i was scheduled for a 2pm appointment and since it is a long drive to this place I left very early and arrived at 1:00. I asked if they had anything at 1:30 so I wouldn't have to wait to long and after 5 mins or so I was told there was indeed an opening. I checked in, filled out paperwork, and gave my insurance info. 1hr and a half later I asked the front desk if I was going to be seen since it was now 2.

They looked annoyed and went to the back to "check". 5 mins later I was told there was an emergency and the doctor would see me next. I kept seeing people go back and coming back out and I was still sitting there at 3pm. Finally the Opthalmologist emerged with a man in scrubs and the mans wife and they were all laughing and giggling. Some emergency.

At 3:45pm I was finally called back. The technician checked my prescription and asked me a few questions and then said she would "get the doctor". By that she meant- stand in the doorway and "catch him" when he came out of another room. They seemed very overbooked and unprofessional. The ophthalmologist is double certified and seems like a smart guy but I will NEVER return to just sit there and warm a seat for several hours.

My husband and I both had cataract surgery less than 2 weeks ago. We have multi focal lens implants and can see superbly. We could not be happier. Thanks to Dr. Matzkin and his wonderful staff.