Corona Family Care: Muller Jeffery A

I never write reviews but this has been the worst customer service, work ethic, and office staff I've ever encountered. Check out their YELP reviews to get a more balanced view of this office. The front office staff is extremely unprofessional and rude. The doctor doesn't seem to work there at all and there is no follow up of care. Like another reviewer said - Save yourself the frustration and look for another doctor.

I am new to the community and had the same doctors for years. I am a complicated case with different issues and my doctor and her staff couldn't have done a better job on my first experience. They were so thorough, thoughtful, experienced, and covered everything in great detail. The prescriptions and check up was top rate. I would highly recommend. Thank you so much.

I have been a patient at Corona Family Care (CFC) for several years now and have received excellent care on each visit. During my most recent visit, I was treated by Lisa Rogers, PA-C, and I was very impressed with Lisa's professionalism and courtesy! She was extremely knowledgeable regarding my ailment, and her compassionate approach toward treatment was noteworthy! I want to extend a special shout-out to nurse Jessica and receptionist Lorena for their exceptional customer service as well. Thank you Corona Family Care!

I've never felt so comfortable and trusting to share my concerns with any doctor like I did with Lisa Rogers. She listens without rushing through your medical chart. She asks the right question and what a relief to interact with her. She genuinely cares and it shows when she walks into the room. I'm so glad I found the angels of physicians assistant.

Dr. Muller has been our family doctor for nearly 3 decades now. His staff has always been friendly and helpful over that time. Lorena has always been at the forefront in delivering exceptional care. Dr. Muller is one of the most considerate, thorough, and detailed physicians I have experienced. The level of medical care is not only the best I have experienced, but his genuine dedication to my families overall well being is second to none.

He is constantly updating his already considerable knowledge of medicine to stay current with new procedures and techniques. However, the one thing that really places Dr. Muller above everyone else is his humble demeanor and his ability to connect with his patients. It is though you are being looked after by a close member of your own family! My wife and I will not go anywhere else for medical care. Thank you Dr. Muller and staff. You are all appreciated for what you do, and most importantly, HOW you do it!

Clean environment. I was greeted warmly by the receptionist and the nurse made me feel comfortable. Dr. Muller was easy to talk to and he addressed all of my concerns. The exam went well and we discussed next steps. We scheduled my next appointment before I left. It felt good to be seen today!

I am a retired healthcare administrator, I worked in healthcare with many physicians for over 40 years. Jeffery Muller, M.D., is an excellent physician. He is professional, thorough, and he listens. I never feel rushed. I have been a patient of his for over 5 years. With some new additions to his staff, the overall experience is both professional and pleasant. I highly recommend Dr. Muller and his office.

I honestly never do reviews, but in this case I believe we all should be helped by any health care professionals at any time when needed without us being that doctors office patient. Today I had the worst experience ever with Corona Family Care! I first went to the building next to them as a miss communication or even a miss understanding from my side I got send here to them.

A nurse or medical staff from here walked me back over to the 2813 building being so rude to the first nurse we catches at the door telling her that "they always have to be dealing with there patients thru the phone or in person because the names of the clinics are similar and for what ever reason we the patients get confused/send over to them and that they are short staff and don't like to be helping us" I felt so bad for this nurse because as you all know now with masks on our faces I don't even know if it was her or not.

This nurse at Corona community health centers part of RUHS was very professional and said "we also get a lot of your guys patients here but we don't have a problem helping them and letting them know they are in the wrong building that is what we are here for to help any patient out". It was the most awkward moment having the nurse from Corona Family Care with a high voice and a bad body language talking to this other poor nurse and expressing her self that way in front of me a patient.

Hope you guys can fix this issue and have your staff be more professional and respectful with any patient. I can even imagine this nurse out in public and someone needing help and her not helping because it's not her patient. This really upset me!

Friendly and helpful staff. Personally I have been a patient with this group since about 2012 and I have been very satisfied with my level of care provided. They worry about their patients enough to contact me for a bad online reviews left from a similar name, just to make sure I was satisfied with the quality of care i have been receiving!

Dr. Mueller has the best bed side manner. He explains what he is doing and what you need to have done very clearly. The office staff very friendly and on top of things. I had a medical situation that was an emergency. The office staff went above and beyond to find the help that was needed.