Elite Plastic Surgery

I recenty did a breast reduction with Dr Cullen. An awesome job, no complications, No infections of anything. All my questions were answered, and I'm planning on doing something further with him. My mom and family are very satisfied. On the day of my surgery he took his time to speak to my family after the surgery I didn't have any need to go out of the country to get work done. 10 years ago I did a tummy tuck with him as well, GREAT RESULT! Gracias!

I am so happy with the outcome of my surgery. Dr. Armstrong is not only an excellent surgeon, he also treated me like family. I felt well cared for from the beginning through all of my follow ups. He has a lot of attention to detail. We are so lucky to have him here in West MI!

Terrible, I will not recommend them to anyone. Surgery was botched, refused to discuss revision until one year post op so I have had to suffer for over a year. Ended up 10 minutes late to my 6 month, due to an accident near the office and they didn't care or try to work with me. Next available was over 3 months away and nearly to my one year so it was just scheduled for one year instead. Happened to be a blizzard that day and despite having left and hour and a half early I was still late because roads were so terrible and accidents everywhere, called the office well before I got there to make sure they could still see me before continuing the drive and was told to come in anyways. Drove all the way there walk in to be told they wouldn't see me and it will be another 2 months before they can get me in.

I have been going here for almost two years and I'm so appreciative of this office, the doctors/surgeons and staff. I highly recommend this office for anyone that wants quality medical care. You'll love the staff at the front desk and scheduling too. They're all great.

I was ready to have them amputate half my finger but Dr. Knoll thought I should he could save it so we have it a try. I'm happy to report it was the best decision we made. My finger is on the mend and cancer free. God bless Dr. Knoll

I had breast reduction with Dr Armstrong. I am so happy with him and the entire staff. My experience from the first appointment, to the excellent care at Mercy surgery center, to my post op has been nothing less than fantastic! Excellent care and staff. Thank you surgery is life changing.

Dr. Cullen is amazing! He was so kind and patient. Everyone in the office was definitely thoughtful and supportive.

I saw Dawn for Botox injected between my brows. We talked about using a filler for the lines on my upper lip. I decided YES and am so happy I did.

The staff there very knowledgeable friendly and professional.

Wonderful staff and Dr's. First time going there and the atmosphere was calming. I'd definately recommend going there. Had surgery, and the incision was clean cut. Best place ever.

I have few problems with my doctor, but the level of professionalism shown by his nurse leaves a lot to be desired. When I called them Bout post surgery pain, the nurse sounded more like a confused teenager than a Healthcare worker. I made a mistake using them. I will not make that mistake again.

Amazing staff and services. Absolutely recommend them to anyone. I'm beyond happy with their services and the care I recieved.

Horrible customer service very rude and decided to tell me after I payed money for a consultation that they couldn't bill my insurance when they told me before hand that they could

Had a procedure done and results were way under what expected, initial visit mentioned I would only have 2 stiches and END up with a huge scar and 5 stitched and nobody feel its important to mentioned that. After surgery I had some complication and called the office twice to get answers and nobody called back. I was worried and I have expressed that while I left message and had a brief talk to the nurse. Weks later and still no call. Having a huge bump where the surgery site was its not always a good sight. I feel DISASAPOINTED by result and the way thigs were handled after the procedure. The office personal was very nice and polite.

Saw Dr. Armstrong for my breast reduction. He was wonderful to walk through what will be done and how he was going to do it. I have never been under general anesthesia before I had my breast reduction, but between Dr. Armstrong and his nursing staff they all helped me relax and feel more at ease over everything. Its only been about 4 days since my surgery, but I feel like I'm doing okay and healing nicely.

I suppose the service is fine if you can get over the fact that nobody ever returns calls. I'm regretting giving such good feedback on their customer satisfaction survey. Getting through to the office is hard enough - today I was on hold for 16 minutes. No-one has time for this BS. I've been trying for 4 days and NOTHING.

Recently had trigger finger release surgery here. The office was clean & modern looking (love the pendant lighting). My doctor was very professional & made me feel informed & comfortable throughout the entire process. The front desk girls are great! Very helpful & friendly. My hand is healing nicely & I couldn't be happier with the results.

The staff at Elite Plastic Surgery are so helpful and compassionate! They will listen to your concerns and develop the best treatment option for you. With a number of doctors and aestheticians, they are equipped to meet all of your needs. I highly recommend them!

I needed surgery for a trigger finger that I had for a few months before going to them. My finger was stiffening up and was bent over which I didn't realize at the time made it more challenging to try and fix to make it stand up straight again. Dr. Luce was wonderful and my hand therapist was outstanding. I'm still in the process of recovery but we are making great strides in straightening the finger. Initially, Dr. Luce was pretty confident that we could straighten the finger but cautioned that it wasn't a sure thing.

We're finally starting to see improvements in therapy so I'm feeling more and more confident that we will be able to do this. The receptionist at both centers have been great and I've had to reschedule several times and it is never a problem. I had my surgery at the Hand and Elite Surgery Center at the Byron Center location but have gone to the Cherry Street location a couple of times for therapy. Excellent experience for me at both places.