Midwest Ear Nose Throat

I completely understand doctors will have emergencies to tend to at times which could result in a need to cancel/reschedule appointments. However, as a new patient with a child who has been experiencing agonizing ear issues, accommodating a reschedule sooner than 5 DAYS would have certainly been more ideal. Furthermore, explaining to a child that you're not able to help them feel better for an even longer amount time is absolutely heartbreaking (thanks for that) If you are in search of a reliable and dependable pediatric ENT, I would highly recommend searching elsewhere.

If you prefer having your time wasted and are okay with your child's appointments being canceled at the last minute with ZERO remorse from the office staff, this is probably the perfect place for you.

Wow! This team is a well oiled machine! I suffered from a deviated septum for 10 years or better and finally decided to have it repaired. Dr Matt Conoyer is amazing. Super nice guy. From the time I arrived for my 2 appointment to the time I was seen by the doctor was less than 10 minutes both times. I literally had no wait time. Everything was explained to me in great detail and in a manner I could understand.

Surgery went exactly as described to me and the results are incredible. I've never breathed so easy in my life. Could not have had a better experience for this situation. I'm super glad I decided to finally do it. I'll recommend Dr Matt Conoyer to anyone and everyone I know.

I had a flea infestation from my new puppy's and I became the host. I went to Saint Peters ENT and was brushed off saying nothing was in my ear or nose. And told to get rid of my dogs or move instead of helping me. He never used a camera to look inside. Went to a different ENT that was GREAT and cared found my problem and will have surgery to remove. Ivwould give you a zero if able!

DON'T COMPLAIN about anything to this office! Including the 27 calls I had to make to resolve all my issues of not getting thru to make an appointment, not receiving a copy of my bill, etc. I googled my experience and was asked to removed it. I didn't so I got a certified letter telling me that they will no longer provide medical care. I would suggest selecting an office that is better equipped to answer calls and a better organized office.

I did see Dr. Boone apparently she didn't like my previous review. This could have been handled differently before I got kicked to the curb! I had major concerns over my repetitive attempts to call but that was NOT taking into any consideration. Blaming is easier!

I had the best experience with all of the staff of Midwest ENT! Lisa was amazing at scheduling and got me in as soon as possible as well as Dr. MacDonald with my surgery. It went by so fast and recovery is great! The whole staff was very helpful and sweet as well!

I love the sweet staff. Dr J. Matthew Conoyer is the best Dr I have in my healthcare journey. He has the best attitude of any Dr I've ever seen.

I had very very bad experience, I had ear problem i visited this midwest centre. They unnecessarly did sound test and some other tests. after too many test's the great doctor suggested use nasal spray, but my problem was not resolved. They charged me 320$ For that. I gave them my insurance, insurance peple saying we didn't get any bill from midwest, billing department from midwest tried so hard to contact my insurance still they didn't respond, I have to appreciate the billing department for concern about patients problems.

Finally they started sending postal mails saying if you don't pay we will send it to collection. Finally I paid from my pocket. Thank you so much for great experience will never ever consult midwest ent specialist in saint louis.

I recently was fitted for hearing aids and at the time they gave me an estimate for my current insurance. I am getting ready to switch insurance and I wanted to see what my options would be. I spoke to the most rude person that didn't want to help.

Went to see Dr. Macdonald for an appointment. What a great person he was. So friendly, professional and concerning to my needs. He took his time and made me really feel at ease. The Midwest ENT facility is a great place and very accommodating for issues of ENT. Highly recommend them AND Dr. Macdonald!

Dr. Karen Boone, staff and facility surpassed their reputation and our expectations. They helped us diagnose and treat our precious and only daughter quickly and efficiently. Medical treatment is not an exact science and many variables do into a successful outcome when treating a medical condition. This experience is one we will not soon forget, the professionalism, warmth, skill and expertise was refreshing and so much appreciated words cannot express the new life they breathed back into our daughter and our family.