Physicians Immediate Care

Received excellent care here. Amanda and Lizzy were awesome. They were supportive, patient and thorough. Amanda explained her working diagnosis clearly, discussed options and ultimately put the decisions in my hands. If you do all the registration stuff online before appt, check-in is a breeze.

Not worth your time. Called and they said they were still accepting walk ins. Arrive and they are not. Website says they provide Covid treatments including antiviral medication, arrived and they said they do not. Did not take my temperature upon arrival or even treat me with the most basic concern for my health. Offered an EKG since I said I was having trouble breathing.

This place is just an insurance suck looking to make money. No concern for actual people. Also the ways the doors are locked and signed is a bit confusing. Nothing like kicking a sick person when they are down by making them figure out a puzzle to get in.

The process of setting up an appointment online was very simple, easy, and straightforward. I really appreciated that, as it prevented me from having to wait for hours inside the clinic. The air quality in the building is very good, which I also appreciated. They clearly take extra steps to keep the air everyone shares in the building very clean. The staff was very professional and polite.

My nurse was very professional, respectful, and polite and helped me get all the information and my stats gathered for the provider. Dr. Chawla was very informative, professional, articulate, and experienced when it came to diagnosing and explaining my situation. She then helped coordinate my tests results and helped me quickly solve the issue. She gave me very clear and easy to follow instructions as to what to do next in order to keep myself and others healthy.

She also gave me printouts with information and tips for treatment which is always a huge benefit for me. My prescription was filled quickly at a convenient location which I was able to pick out ahead of time online which made getting the meds I need very easy. Thank you all for your help and I would certainly recommend this clinic. I am already feeling much better.

I have been in and out of hospitals and urgent cares essentially my whole life and this was by far one of the best experiences I have ever had! I appreciate how kind and affirming every single person on staff was! Even those that I didn't have direct contact with were so kind and encouraging. I am really thankful to every person at Physicians Immediate Care and I have already been recommending it to any person who will listen! Hopefully I will have no reason to go back to an Urgent Care but if I do I plan to come directly to this one!

My fiance and I arrived at 7:43pm with a knife cut to the finger. On arrival, lights were turned out and though there was staff inside, and the phone number I called confirmed they were open until 8pm, we were turned away. As an immediate care center, I cannot understand why you would have listed hours that you would not adhere to; it seems entirely unethical and there was no compassion, sympathy, or even recommendation for care elsewhere. Thankfully, Midwest Express Clinic around the corner (who also closed at 8pm) was able to do the sutures, and their staff was friendly and professional throughout the entire experience.

Brought my infant son in with a high fever (103.6). They saw him promptly and treated both of us with kindness. However, they took his fever under his armpit.he's 7 months old. It of course didn't register a fever. I was told to keep giving him Tylenol, but they couldn't tell me how much or how often or what I could take while breastfeeding. When we got home, his temp (taken rectally) was still over 102.

Wouldn't recommend bringing a baby here as they don't seem super knowledgeable or equipped to treat them. Still, the place is very clean and they were very nice, so I'd probably come here if just for myself.

The Doc who saw us (Amanda) was awesome. She exactly what the issue was and was able to quickly send us on our way. The process of registering was misleading, the front desk was snarky and rude, and the process of checking in and waiting was overly complicated and not at all clear. I understand these "unprecedented" times require changes to how things are done for safety. What would have made this a whole lot better would have been a some sort of communication about the process and staff who can actually explain it instead of lashing out.

Turned away from an appointment this morning. I made a mistake and clicked the wrong option when booking, but the receptionist was extremely rude throughout the process. I have two sisters and a brother who are nurses, so I know that things can get hectic, but the receptionist asked for sensitive medication information (medication names) over a loud speaker in the foyer (the glass doors before you even get into the practice) in front of other strangers who were - which, in addition to being unprofessional, is also a violation of my confidentiality rights as a patient- unacceptable. Walked up to another urgent care nearby and was seen in 5 minutes. Definitely would NOT go here for medical services in the future.

Horrible experience. The lady at the front desk was EXTREMELY rude. I arrived to see a doctor and was told the wait was 90 minutes. She told me I was not allowed to wait in the waiting room and must wait in my car. My wife went to grab a coffee and reparked the car about 5 minutes later. I waited in the parking lot for over 2 hours and went in to ask what was going on.

The lady rudely told me she immediately removed me from the wait list when she saw the car move. She did not notify me that she removed me and watched me sit out there for over 2 hours knowing I was waiting for nothing. She waited for me to go back in and told me that I'd have to get back in line and it will be at least another hour. Meanwhile, plenty of other people are apparently allowed to wait in the waiting room.

When I came to get tested, they told me the wait would be 1.5hrs. I'm waiting in my car and after about an hour and a half I call to get an update on my place in line. The woman who answered the phone told me that I had only been waiting 23 minutes and that I would have to continue to wait. I told her that was incorrect and that I received a check in text an hour and half ago (which I offered to show her).

She was very unapologetic and had a tone in her voice that made it seem like she thought I was lying. She claimed that there was nothing she could do because it was the system. I had to continue to wait another 40 min before I was able to go in. Total waiting time was over 2 hours. I saw people who came after me go in and was very irritated by this whole process.

The staff was extremely nice and helpful the Dr that tended to me was professional and helpful during the whole process. I would definitely go back if need be. Highly recommend this place

I was told over the phone (after calling twice to confirm that is indeed the case) that they accept walk-ins for Covid testing. When I arrived, I was rudely told that is not the case. Honestly, I should have read the other critical reviews here and learned that their practice essentially encourages people to lie. What a waste of time, and what a joke.

The only thing this place provided was the knowledge that you have to lie about symptoms to get what you want. Facilities should indiscriminately provide tests to patients when they request one. Not be turned away - just like this facility did to me. (Only for me to be accepted somewhere else and get the tests i needed). We need a better health provider in the area. But also credit to them to adding to the screwed up COVID system across the nation.

We came for covid testing twice- once for my 3yr old son. I applaud the patience, diligence and high standards that Physicians Immediate provided. The staff followed safety protocol to a 'T'. They had us wait the 20min to find out results and afterwards, a clinician came to speak with us. I really appreciated this because they gave us a full protocol to follow for every scenario (exposure, quarantine/isolation etc).

With CDC information changing on what seems to be every week, it is even hard for me to keep track. We were treated with the upmost care and I truly appreciate every single person at thia Physicians Immediate facility!

Amanda was honestly the best doctor on-seen (and in a bind) I have ever had. and she has helped me more than once. All nurses and x-ray technicians also very professional and friendly. I feel reassured living so close to this clinic.

Hate going to the doctor's office but this place makes it so easy. Staff is always friendly and professional. I was in before my actual appointment time and out quickly but after a thorough exam by the doctor. She also gave me a few things I could do to keep healthy for the winter season. Definitely recommend.

Excellent facility, clean and competently staffed. Providers were friendly and knowledgeable and the wait was not long for a walk in. (Deep laceration in hand) Beware of the parking. I parked in the lot adjacent to the facility, which I thought was their lot and it was nearly empty, making parking with one hand a bit easier. (CoreYoga) Upon leaving, I was met by a Denver boot and a $170 bill to get it removed. Unpleasant end to an otherwise quite positive experience.