Geiger Marianne Dr

Had an appointment made 2 months ago. Waited for the call and no call came. Told me they sent intake paperwork to the wrong email. There's a violation! Set up another appointment again waited no call. I called said they couldn't have phone appt because we live in a different state. They knew this when we talked to them over 3 months ago. I have taken unpaid time off work for nothing. If I had not kept my appointment they would certainly be charging me!

There is so may issues that this office has that it take too long to write.

Called off an over the phone visit because she wasnt feeling well then tries to schedule me a month later. this is after they screwed up my first appointment and made me schedule out a month later. after I actively said I really need to get on my depression meds

An adult relative was refused treatment due to an account their parents held being included in a bankruptcy when they were a minor. Along with other things I personally experienced, such as not being listened to and coldness, this has solidified my decision to never obtain services here again.

If you have adolescent who need help please don't take them here unless you want your youngster to get cocktail of prescription drugs like they did mine. She ended up with worst skin rash and psychotic episodes. Funny school nurse was the one who recommended them to us. They just care about pumping more meds. My advice. Do research. Take them also also to behavioral therapy such as DBT (Dialectical Behavioral Therapy).

Stay away from this practice & find someone who cares about their patients. Had one appointment here after being told that they could potentially diagnose an issue I've been dealing with for awhile. I had an appointment with Kayla Carey who was pretty nice and patient. Sat through a 45 min. long questioning/interview just to find out that I'd actually have to go elsewhere for a diagnosis.

I was given a prescription to try anyway and ended up in the hospital for 4 days because I reacted so poorly to the medication. I had difficulty reaching anyone in this office every time I called so I eventually left a message explaining what happened. My reaction to the medication wasn't necessarily something they could have predicted, but I thought it was pretty disappointing that Kayla or one of the other doctors couldn't take 5 minutes out of their day to apologize or follow-up instead of instructing a secretary to call me back.

If you are honest and truthful, dont miss your own appointments, and pay your copays as many responsible patients do, you'll be good. Dr. Bruce Person is an excellent therapist, hands down. A friendly and encouraging man with an abundance of compassion. Kayla Carey, NP is an excellent listener and prescribes accordingly and even provides her own talk therapy.

I was seeing Eve Zahrndt at The Geiger Clinic for over a year. I had a family emergency and had to cancel and reschedule an appointment the same day I was supposed to be seen. They do have a very strict policy about missed appointments but the receptionist said it was no problem and happily rescheduled me. Four days later I received a letter saying to find another provider and a bill for $80.

In one year I missed and rescheduled 2 appointments and I am now terminated as a patient. Eve has a friend named Renee Jones LPC who is now a licensed counselor but needs hours in order to complete another degree. Eve is helping her friend Renee by referring patients to her for counseling. Renee only takes cash or a check made out to her husband which was kind of strange to me.

I told Eve from the very beginning of my treatment that I was not interested in counseling, that I only wanted medication management, and she was fine with that. Now that her friend needs hours to complete her degree, Eve suddenly thinks I need counseling. Even though Renee only charges $10 an hour, I am not able to afford it nor am I interested. I am on disability and my income is VERY limited.

I think it was very unprofessional to terminate me because I had no interest in seeing her friend. I also had transportation problems to see Renee Jones. I do not drive due to disability. The transportation that I use that is funded by the State of Illinois and will not pay for a ride to a provider who does not bill insurance. I advised Eve of this and she dismissed it saying it was only a "few dollars".

It is my understanding that there are counselors on staff at the Geiger Clinic that would accept my insurance but I was not offered that option. I am now terminated as a patient because I cannot afford cash only counseling when there were insurance covered options available. And of course, the few missed but rescheduled appointments to solidify the termination. I am very disappointed in this practice and because of how I was treated, I cannot recommend to others.

Jan Benedict is an amazingggg counselor! She is so kind and truly makes a difference in your life. Her office is so cozy and comfortable, she makes you feel like you're in her living room. Many people love her, because she is booked far out for appointments, so set those up ASAP. The psychiatrists/nurse practitioners aren't amazing, but they're alright. I had a few I really liked but they both moved out of state. If I could give 10 starts just for Jan, I would!