La Maestra

I am very pleased with the doctors there Dr Javier Rodriguez is a excellent pediatrician have seen my kids for years, he listen to his patients and parents needs. And makes the best decision possible for the health of your children if I could give 10 star I would. Also to Dr Schumaker for general medical practice great doctor also gives his best to hear his patients and does the necessary test to get to the bottom of any health problem.

We need more doctors like them, not to just go and want to get in and out their job with out caring for their patients. And the family wellness team also a 5 star Dr. Miranda and Irene Navarez great mental support and knowledge of their work. Great great doctors greatly appreciate their work ethic. Keep up your good work. But I agree with the department of prenatal and women's in the 3rd floor. Starting by the staff in the front to the doctors on back not that good need improvement caring more for their patients.

And the check out lady horrible attitude and doesn't even want to give you print out of your next visits she says write it down. If people don't want to work in that field they are better going somewhere else.

This place is not great at all u have very few staff that cares. OBGYN Joanna Strauss is great! but other than that I've had a horrible experience here All the girls that work at the check-in's or check out most of them are very unhelpful! The parking is horrible it's so dark my kids are scared when we park there they need to put in lights I've never been in a parking structure where it's been that dark that I have to use my phone light!

There are SOME good doctors here but the staff and "assistants" are terribly slow. They always seem to be backed up, double book appointments and are extremely rude. If you have an appointment at 9 be prepared to wait an hour to be seen. Would not reccomend this clinic.

I had an amazing experience at this dentist. The cleaning and x-rays were very thorough. When my insurance refused to pay as promised, Jasmine in billing negotiated my cash pay down to a reasonable rate. I was so lucky to find this place. They are quick as well and do not overbook patients. Thank you La Maestra.

Respect the patient's time! Please! I came earlier for appointment but always have to wait for more than 1hrs OB/GYN. I had experienced very bad filling with the dentist from 3rd floor dental clinic.

Let me tell you how HORRIBLE / AWFUL this place is. Went in because of a "threaten miscarriage" ONLY TO BE TOLD THE BABY IS GONE & "dead" and they need to perform an emergency D&C. Right away. My heart broke and the doctor was so cold about how she told me and said anything. i ignored EVERYTHING she told me. DID NOT GO IN FOR A D&C. just to find out i was actually 10 weeks pregnant!

I was Suffering from a hematoma. NOT A MISCARRIAGE. this is one of the WORST CLINCS EVER. Really hope they get better doctors and staff. People shouldn't be so heartless when telling someone about their "dying fetus". Don't come here. Do not waste your time here.

THE WORST CLINIC EVER! If you're insurance is for this place I would recommend changing immediately. Poor care, poor communication. Gave me horrible prenatal care, never got a 3rd trimester ultrasound of my first and only baby. Didn't receive proper postpartum care, was completely neglected about needed mental health care for PPD. Appointments constantly canceled and being rescheduled last minute, waited 2 months for an appointment for my infant for it to be canceled 1 hr prior with the explanation of whoever scheduled made a mistake. No real apology when they make mistakes on their end. Save your time, and sanity and receive better care elsewhere!

Absolutely a terrible place, I gave it a two stars because the extra star came from the lady doctor who helped me with my eye glasses way back 2 years, she was the only decent person in that building. Every other people from the staffs were very very bad. I came in because I obviously saw a sign of Covid Testing on the outside with 2 of their mobile medical vans sitting.

I walked in and was greeted with "Are you a patient here? Do you have an appointment?" Next thing I know they told me that something across the street might be opened, and they lied because there was nothing across the street. I personally got all the Covid shots, but I didn't realize how bad things get out of hand now on the testing where everything supposed to be stocked and ready for people in need of test results to go to work or travel, but still they made it hard for people like this place. Just read all the bad reviews on here, and take the advices, do not come back here.

If there was negative stars I would give this place -5! This place is a joke! They are unorganized and made so many problems for me just to try and get pap results! I will never come here again and advise people to do the same.

I can never seem to have a good experience when I come here. No one ever seems to want to help you and if they do they never seem to know anything, just make a bunch of calls to supposedly to get an answer for you just to tell you they can't help. Literally the WORST clinic ever! Needs better staff.

Horrible service! For the women's clinic the front desk agents are beyond, rude everytime I'm there they're being rude to someone especially to the elderly. If they don't like their job then quit! Never returning back.

Save yourself a headache and time WORST clinic I've ever been to all around. From beginning to end.

From the beginning it seems to be bad experience, I called them multiple times and no answer. In different times. I called the connector and she immediately told me I will refer you even when I told her no one answer, and the same thing, no one answered. I want to make an appointment, my name is ghassan Jayyar.

You would think because of Covid this clinic will be cleaning and sanitizing and keeping everyone 6ft apart! but no space is limited it's crowded, you have kid sections next to the adults that can be sick with who knows what. people are right next to each other coughing, sneezing right by you also why ask us to make an appointment and be there 15 mins early if we are gonna end up waiting more than 3 hrs it's ridiculous! staff is not organized sometimes on the phone or talking to each other not working at all while there is people waiting in lines! when you do get called they are rude don't have no idea what to do or how to help it's really bad can't even get your appointments right, the lab is horrible everyone is irritated they're scrambling for seats it's packed it's so unprofessional especially for a place we're your taking Blood and getting tested. limit the people in a room this is not sanitary it's gross we are like sardines in there that's not right specially with COVID!

I feel bad for the newborns, kids and pregnant people that come here it's disgusting sitting in the waiting room is hell especially with your kids worried to catch something you have no control over please clean this place I only see one lady with a vacuum cleaning the floor. what about the chairs and the glass? The elevators? Parking is also limited not to mention the restroom one bathroom for women and one for men per floor lines are always long this place needs a lot of work and needs people that really want to help and work.

I came here to get a referral to see an ear specialist because I've been having problems with my ears for a while now, just to have them tell me they don't see anything wrong and asked me if I had any allergies, I said no. And they prescribed me allergy medication with a NASAL spray. I had no email or any contact whatsoever about my follow up appointment.

Just a piece of paper I misplaced. When they called and asked if I wanted to reschedule I said no I just want a referral to see a specialist and the woman on the phone said she was confused and asked if I wanted to reschedule, I again said no and she hung up on me. And when I initially came in to prescribe me the useless medication I had no use for, I had to wait over half an hour when their pharmacy wasn't busy at all. Such a complete waste of time and the staff seem incompetent.

I would give this place a negative if I could today my mom had an appointment at 10 and told us to be there at 9:45and I checked in at 9:30 and waited for three hours and the front girls kept saying she will be called next and lastly at 11:30 when I asked they said they are running late and didn't give let me know until I asked all people after me were coming in and out and we were waiting three hours worse service and worse staff in the front

I highly recommend this place is for the doctors or a very professional and they're very helpful I like it because they have a family practice a child doctor dentist eye doctor a chiropractor a walk-in doctor if you're sick without an appointment you see them the same day they also have like an x-ray barrier for mammograms and broken bones any kind of thing they have a dentist office downtown and an in the building pharmacy I don't like the pharmacy that much if they take two or three hours just to get your prescription ready so instead of going there I just go to Walgreens instead you take about 30 minutes instead instead of 2 hours to get your prescription but I'd highly recommend this way they have all the doctors you need plus they have community services if you have to get if you have Medi-Cal you need food transportation immigration any kind of community service things you need they have like a food bank in the back of their building to pick up food!

Went in for ultrasound and they didn't let my husband in with me. Most places I've heard are letting one person into the building but not here. On top of that they don't let you record or FaceTime which is more disappointing when they don't let the other parent into the building. You would at least think that they let you record since they don't allow the father to be in the same room. Also the machines are pretty old and are bad quality for a first time memory of your baby.

It's just bad I don't want to come here anymore poorly trained front desk and bad communication. Last time didn't send specimens for order this time refused to give me my inhaler refills though I just picked up refills last month saying expired but I just had appt w provider a week ago. Sent me for covid testing at some other place cause no openings that day and then when I cleared and called back refused to set me an appt for a dr saying I had to get tested with them still which I cancelled cause I said I got tested n waiting for results so I can set appt w them for dr.

Which they didn't protest to yesterday. Didn't even bother to give me phone appt and told me I'd have to set up to get tested w cold and cough when I don't have one for covid again for next week before I can see a doctor so yesterday was ok but now one week out booked? I have the documentation saying I'm cleared. They said I'll then beable to see a doctor after that. I'm in healthcare off work now 3 days this is absolutely ridiculous!

They waste your time. When I had taken my son for skin issues I can never get an answer for what is going on and no specialist referral at all. Who is even running anything in this place?

The disrespectful and untrained staff make everything about going here for a medical emergency not worth it.

Disrespectful! Do not go hear! They do not care about low income families. I called to voice my concerns and they hung up in my face multiple times! If I could leave negative stars I would

This location was absolutely horrible. No one was sanitizing their hands, changing gloves or washing their hands often. My significant other was with me and he was getting dirty looks from the staff. They treated him with no respect at all. This location needs new staff IMMEDIATELY! Treat others with respect and try to be more understanding. You work in the medical field wash ur hands.

For one and foremost these reviews our so accurate! They have this fake attitude like they care but deep down won't care to really see you unless you have everything deadline there way and they no there getting paid! I get it but I drove 15 mins to get here and should of never even came considering the fact that they canceled my appointment the day off because the "provider" wasn't going to be in, like there isn't 20 different ones that could of seen me.? 2nd had to wait 4 weeks to be finally seen only to have, To have to wait 45 mins at registration to be told I couldn't be seen literal straight up "NO" from the prental doctor because of my provider information on my insurance wasn't there address.

Keep in mind I called as to why I got an appointment the 1st time to make sure they took my insurance. if any other steps needed to be taken it should of been communicated over the phone! I am beyond disgusted by there communication skills and seems like they don't know what there doing and I tried to ignore these reviews make my appointment for my baby and just be seen like a regular human being.

Not only did they NOT give me an option to pay upfront and or whatever else it was just straight up "No". But I'm glad God stopped me from going there after all who needs that silly negative energy me and my baby don't need! Y'all suck if there can be a star lower then 1 please believe this would be filled up with those

This place is the worst I had a appointment for dental and I waited for a hour and still when I told them how much more they said 20-30 mins. I don't get what's the point of making an appointment if they are not going to get you in at the time. This is not the first time I had to wait but this time they overdid it with the time 15 to 20 mins it's okay I'll understand but more then that no. Then when you tell them what's your problem they don't care and just give you attitude.

This place is horrible. 96% of the staffs are stupid or just there for a check, careless, poor communication, unOrganize. They are not Covid compliant. Waiting area is not 6 ft apart & chairs does not get wiped down after each patient. I have literally been trying to get referred out to see a biopsy because my breast exam was abnormal. They found lots of cysts. (Have been having pain) but they decide I don't need to move forward & just sent me a letter stating no signs of cancer & to get check once a year. also been waiting to get a referral out to see a neurologist due to my whole rt side being numb & I have been falling due to my rt leg giving out on me.

Almost got ran over by a car because I just fell in the middle of the street. Now I'm lost sensation on my rt hand & rt arm. I called the help line to make appointment a month in a half ago & I have the reference #, they left a message along with myself leaving many messages at the referral department. Her & I have not heard back. I called ask to speak with director & she transferred me to a guy name Alex.

He acted like he cared, well I thought he cared, put me on hold didn't know why it's taking long but didn't even care to get back on the line to let me know anything. Another guy got on the phone & said I need to make an appointment to get blood work done because neurologist is requesting a recent one. Mind you they did blood work on me while I've waiting for this referral to go through.

I think his name was Angel. He said he will call me back after speaking to UCSD to make my appointment. This problem has been over 5 months. I'm going to get to the bottom line of this & the director & managements of this hospital should be replaced & have a better quality & medical knowledge & care for their patients. I will be updating with names & times of who I spoke to soon.

Just wanted to say first and foremost to Sylvia and doctor Wilson thank you from the bottom of my heart fro taking care of me on 9/16/2020. Your professionalism and customer service was 200% percent. Words can't explain how you listened and really was concerned for my well being. You have no idea how that made me feel and how good I feel today.

Also you were patient enough to LISTEN and not act like a regular doctor who takes your money then send you on your way. I felt the LOVE and that will not go unnoticed! You ladies are the BOMB.COM!. Also the crew in the pharmacy department was very nice and sweet and showed me love. The ladies at the front for was sweet and nice. Overall PLEASE KEEP DOING WHAT YOU DO AND SERVICE THE COMMUNITY AWESOME JOB. People with no insurance needs you. Overall experience was a A+.Love KNC.

No one respect the value of your time in here, not the doctors nor other staff. Waited for more than one hour the provider didn't show up. Just heard the doctor is alitle behind. If the patient come late more than 10 minutes late they cancel the appointment but they waited me for almost 70 minutes.

This place is horrible and staffed by uncaring and unqualified people. When having a mental crisis, they deny their patients and hang up the phone. And don't have Erin as your therapist, because she would rather you die then get help. In fact, they promise help but then drop the ball. This place shows how racist and lowered the minorities. I also don't understand why Erin keeps telling Elvis Toledo that she loves him. Odd.

Hands down they are amazing! They have been available for my fiance and myself! They answered every question and never gave up with the issues at hand! Very compassionate group hats off to all of you and your dedication. Thanks again for understanding the importance of your part in this world!

This place doesn't even deserve 1 star. Don't waste your time coming here. My mom switched here and I wish I would've read reviews before having her switch over. Checked in 15 mins before the appointment and they called me in 50MINS later. I had to go up to the desk and ask why the wait was so long. It wasn't until I asked and a few minutes later someone came to get us.

When they are busy they put you in a room check your vitals only to have you go back and wait in the lobby for a room. Once they have you in the room your waiting another 15 mins for the doctor to come and see you. I would stay away from this place.

I get to dentist office with appointment scheduled at a specific time and had to wait over hour to get seen. Then I was led to room where they had me waiting then realized that room didn't have proper equipment. I got moved again Dentist comes over and starts going to work with drill on my teeth. Prior to cleaning I had no pain in my tooth. First tooth she cleans and pain was unbearable I flinched.

Then she tests to see if I had sensitivity and realizes its her carelessness starting from high speed and going town that caused reaction. She asks tech to lower speed on the machine. All other teeth get cleaned no pain no problem with bite but that one teeth where she improperly used drill it hurts afterward to bite down. Clearly they don't provided proper standard of care for there customers.

They are good doctors who are very nice but the front desk lady at the bottom floor was this big fat lady who was extremely rude. I paid for some tests to be done and haven't gone back in a year because I didn't like her at all. I only asked her in a nice tone I had a question and she shrugged her shoulders and shakes her head rolling her eyes. I still nicely asked what floor do I go to, to get my tests results? She said second floor. Didn't like her attitude at all.

Only 30 min being at the pharmacy and 3 people went ahead in line. Instead of the people helping telling them to get back into line they say it's okay to get in front of us. They customers said that the people working there told them to go back after 10 min. I was told the same thing but I still got in line. Obviously by telling people that it's okay for them to go in front front of everyone customers are going to think it's okay. It's the techs fault not the people.

I Would give them zero stars because I waited in line and try to tell the other people getting ahead of others they had to wait like everybody else and instead of the techs to also tell them the same thing they said no it was all good!

I encountered one of their drivers on August 7th, at approximately 12 noon, on the 805 South. The license plate is 7UBU463. It is a charcoal grey Dodge Caravan with La Maestra logos all over it. The driver was tailgating me and then weaved in and out of traffic. I had to speed up to 95mph just to catch up and take the picture. Even with me driving 95mph, the driver was gaining distance on me, so they had to be driving at least 100mph.

The driver must have noticed I was taking a picture, so they slowed down and jumped into slower lanes. When I was exiting Olympic, the driver sped up again, got back in the fast lane, was tailgating other drivers, and weaving in and out of traffic (at well over 90mph). The driver's erratic behavior was completely out of line and extremely dangerous!

I called them to report the driver and told them I wanted a call back. It's been a week and they still haven't called me back. I doubt they will since the person that I notified (S. OROZCO) didn't seem to care.

Probably one of if not the worst places Iv ever been treated at, the wait times for basically anything from scheduling appointments to just getting test results is ridiculous. Iv gone out of my way to show up plenty early to make sure I get seen on time and it has never happened, most of the time I actually have to wait another 40-50 minutes after my appointment time to even be called up let alone see a doctor.

The last time I was here they had scheduled me at the end of the day and the receptionist wouldn't even acknowledge I was standing there, they just glanced at me once or twice an continued on with their conversation with another employee. Terrible terrible service that I wish I could leave a negative rating it was so bad. The only good thing about my visits here have been the actual doctors who have been somewhat pleasant.

I honestly just don't get it, they seem to get enough funding to have a nice building and mostly new equipment but I just don't know why the quality of their care is so bad. It's probably not everyone that works here that is terrible but its definitely the overwhelming majority. The issue on this current visit is that I was scheduled to see someone on a day that their not even here. No phone call to let me know or to reschedule just nothing. This place continues to suck ass. Not exactly surprising.