Our practice proudly serves the Jackson area with a tradition of quality service and a friendly team. Our doctors take special pride in providing every patient the absolute finest in vision care. Our expert doctors and experienced team will take the time to answer all of your questions, explain treatment options, and supply the best quality eye health treatments available.
Reviews (3)
Glenn G.
Mar 24, 2021
Dean L.
Dec 06, 2020
The staff was great, the facility professional, and the order time good so why a 1 star? We spent almost $2,000 on glasses for me and my wife and we don't wear any of them because we can't see with them. We've each worn glasses for 50+ years. In all that time I can't hardly remember ever having a problem and NEVER has here been a case where it wasn't quickly resolved.
When we complained we were told the prescriptions were what we "should" have been given in the past, not what we have been wearing and are accustomed to using - both of which have been for many years now. Apparently we're supposed to wear the new ones and endure the headaches and poor vision until we adapt to the "correct" prescription. We said no, simply replace the lenses with the same ones as our other glasses since we were happy with them (it was the end of the year and we were stuck having to spend our FSA money so thought why not get some nice pairs).
I don't know what they did, but we still can't see. It's simple. we put on an old pair and can see, put on the new pair and can't. So now we have $2,000 in glasses that are useless. Hopefully the next time we go to an eyecare professional they can reuse the frames! I guarantee it won't be this place though.
When we complained we were told the prescriptions were what we "should" have been given in the past, not what we have been wearing and are accustomed to using - both of which have been for many years now. Apparently we're supposed to wear the new ones and endure the headaches and poor vision until we adapt to the "correct" prescription. We said no, simply replace the lenses with the same ones as our other glasses since we were happy with them (it was the end of the year and we were stuck having to spend our FSA money so thought why not get some nice pairs).
I don't know what they did, but we still can't see. It's simple. we put on an old pair and can see, put on the new pair and can't. So now we have $2,000 in glasses that are useless. Hopefully the next time we go to an eyecare professional they can reuse the frames! I guarantee it won't be this place though.
Debra S.
Nov 24, 2016
Was worked in late on Tuesday before Thanksgiving with no notice for doctor to look at my sore, red, swollen eye. When I called and explained I was told to come immediately. I did not wait in the waiting room when I arrived. I was taken back immediately. I would recommend Professional Eyecare to anyone looking for a great eye doctor.
