Riverside Eye Center - Martin Whitaker

If you don't mind waiting in the parking lot for more than an hour plus another 15 mins in the waiting room to see the eye doctor, then this might be the right place for you. Totally unacceptable! 2.5hours for a simple eye doctor visit.

Be very careful with this office they first tell you the charges per eye with a custom Lens is 795 per eye and that waiver you sign is a total waiver for everything is just not a consent form for him to perform the surgery then they go ahead and they bill your insurance then you get another bill on top of it after they got done telling you it was $795 per eye The experience was like dealing with a used car salesman

Only good things to say about them here! Always get in quickly - friendly, helpful, thorough and flexible. Just what patients need who are in need of semi-emergent care. So glad I chose this place as my go-to place to help me figure out what's going on with my eyes all of a sudden. I will be seeing ophthalmologist in two weeks and look forward to discussing his findings! Thank you!

I had my first visit at riverside eye center they are very professional and very friendly. They took the time to explain everything in simple terms for me. Had my eyes dilated for the first time the doctor explain the whole process and she saw me sitting in the car after the appointment she wanted to make sure I was still doing all right. She took the time to care even after the appointment. A+ service all the way.

Dr Whittaker has yet to get back to my husband concerning testing he did. Despite saying he would let us know in 7 days. It's been 14 days still waiting.

I had the absolute BEST experience at this facility and will recommending to others. I am 23 weeks pregnant and have been experiencing migraines and vision distortion for months. I had tried everything I could think of and had no relief. Riverside got me in within a couple of days. The staff was so personable and made me feel so comfortable. They treated me like a priority and got me further testing that day.

There was some waiting involved as they needed to consult with other specialists and during that time checked in on me, brought me water, told me where the bathrooms were etc. Honestly these small acts go such a long way. Both the staff and Dr. Sullivan called me later on to check in on me and explain everything that was going on very thoroughly to ease my worries.

I felt like I was finally getting answers and it was such a relief. They made such a great impression on me and I wish there was more I could do then just write them a glowing review!

Dr. Sullivan is amazing, as is the entire staff. After my eye exam, the doctor explained that she wanted to run more tests, including dilating my eyes, and said they could do it then. I explained that I had my law finals & needed to be able to study, so we just did the other tests & I was scheduled to return the following Tuesday. However, two days later, I received a call from Dr. Sullivan, it was her day off, but she asked me to call her on her cell phone.

I did, and after discussing my multiple sclerosis, she asked if it would be okay if I returned the following day, Friday, instead of waiting for the Tuesday appointment. I agreed. They treat you as if you are their only patient! If I have severe eye pain, worsening vision, or a spell of sudden blindness, I know I can call Riverside any time of the day or night, weekday or weekend, and someone will always call me back!

Great people friendly service and best eye drs in the Auburn area they know what they're doing and looking for in their patients

Despite being told the examination would only be a $15 Office Visit and fully covered by my insurance, I later received a bill for uncovered costs of $165. This was just to get a prescription for glasses for driving. A lot of unnecessary tests which I wasn't told were not covered and typical suggestions for unnecessary medical interventions such as eye lid surgery. If I had been told up front that an eye exam would cost $260, I would never have scheduled the appointment.