Community Health Center Of Franklin County

Had a great experience getting my wisdom teeth done here. Then as Ive needed other dental work its been awful. I had to schedule an appointment a month out for a tooth with a gaping HOLE. Only to now get a call day of the appointment to get it fixed just to hear they cancled my appointment. For a tooth that is just getting worse and now have to wait another whole month!

I was told to get referral from doctor to another. They never gave me referral. I called them, they never answer. I left message, they did NOT contact me back. The question is, is there even anybody working in dental?

Unreliable call center so don't expect to get the appointment they make. OR the Dr decided to take that day off and cancelled the appointment.

I've been with CHCFC for the better half of a decade. And they were great! My doc at the time Beth was amazing, personable, and actually listened to your needs. I now have Lisa Miller my first visit with her was rather bleek! Her attitude was awful, she came off as condescending, dismissive and just plane ride. trying to set up a follow up thro CHC's customer service is a nightmare to deal with. and the follow up appointment with a different practitioner went out the window.

It was supposed to be virtual and they were a no show, thank you for wasting my lunch break! They call me 20 minutes late to tell me they are having technical issues. Idk maybe email the client stating that would be solid courtesy. The Doctor who called the. Says she doesn't know what the visit is even for O.o. how do you have an appointment with a patient and now know what the follow up appointments was even for?

How is it not standard practice to at least read up on the last visit! This place has gone down hill in the past 2 years! I used to be able to trust this place and it's practitioners, now I can't!

This office is consistently late, has on more than one occasion has not follow up on testing. They were really good. Some good doctors left the practice too. My advice is look elsewhere unless you have Medicaid

The best medical center i have EVER been to. All staff was friendly, and efficient. The service myself, and my daughter received was beyond expectations. I would highly recommend this medical center. 5 stars hands down. I'll never forget how kind, and informative everyone i came into contact with was. My daughter's recovery/discharge nurse CADY is a superstar at what she does, and franklin county medical center should be tremendously proud to have such admiral employees. Fantastic job!

I have been seeing Rachel Bensen in the Greenfield office for a few years now and I have never had a bad experience. She is so friendly and truly takes the time to help me in any way she can. I've probably had 13+ appts there and they have always been super nice and on time. There is also a very kind front desk woman who has the best customer service skills ever. Linda may be her name, not sure, (she has long blonde hair), but she is always so incredibly helpful and sweet. The nurses also have always been very kind!

Dental dept is fantastic! I have extreme dental anxiety Dr. Baskar and his assistant were so kind and understanding. Eased my anxiety and I was in and out in no time. Two thumbs up

The dental team here is phenomenal. So nice and friendly. They explained everything they were about to do, and talked with us through the entire process. Such a great visit to put my daughter's apprehension of the dentist to rest.