Lupton Frederick A III

Lupton Dermatolgy reception area is comfortable and well staged. The front desk team is efficient, friendly and attentive. Dena Anderson is the PA I see at Lupton. She a professional who truly cares about the quality of care she provides to her patients. Her follow up is extraordinary. I highly recommend this practice.

I really liked my nurse and the PA, Michelle Gaskin. The wait was a little long but worth it. Once you are seen they take their time and go over everything from head to toe. She listened to me and took time to come up with solutions. Very happy with my visit and clinicians.

Very friendly and kind crew there! Comfortable and quiet guest area. Patient group too! I appreciate their kindness to not only myself but other patients I have seen them service while I waited. Fantastic!

Very thorough and personable. Addresses some underlying conditions. Michelle also did cryotherapy on some suspicious areas. She is s very knowledgeable in this field. I appreciate the attention to detail.

I was promptly greeted in a very professional and welcoming manner. My wait time was brief both in the waiting area and examining room. I was seen by Dr. Dena Anderson, she was very pleasant and polite. Acknowledged all my questions and concerns. I felt very comfortable. Dr. Dena really cares about her patients.

I am very pleased with Michelle. She listens which is hard for some nowadays. She works my treatment plan according to how I respond to her questions and addresses ALL my concerns. I never feel like she is rushing me out the room.

The receptionist were very nice! However, when I was "seen" I didn't feel like an individual patient. I advised that my skin was sensitive but everything that was prescribed to me made everything worse. they were not the best choice to service my skin type which is fine but I would've much preferred if that was clear before I was "seen." The doctor was in there for no more than 10 minutes, I was told to buy something that completely dried out my skin along side with the prescribed medications.

I felt like another paycheck because I am still having my issue and nobody has followed up with me especially with the severity of my situation as far as the side effects of the medication. I even called and no one returned my call. And again the staff were friendly but I definitely felt rushed and all of my problems were not handled. It would have also been nice to know what was covered by insurance and what was not. It wouldn't be a problem if I felt like the doctor actually cared about my problem.

I have been going here for many years and every time it is a pleasure for me. Everyone there is professional and caring. My needs are always met and they always follow up checking on me. I will never go some place else.

I thought the nurses and reception staff were wonderful. Some of the best people. Dr. Andrew Grey was off-putting. He did not leave the room after he asked me to undress for my breast mole examination. It was very strange and his demeanor added coldness to the already uncomfortable exam. I started to panic and sweat during the mole removal and while stitching me up, his distraction tactic for my anxiety was to ask me questions about where I was from.

I debated leaving this review because I understand that not all doctors can have excellent bedside manner. but I think bringing it to Dr Gray's attention is better. Please leave the room when your patient is changing. that seems like Doctors 101 level stuff. And I suggest better tactics for creating a peaceful exam room. At my follow up, Dr Gray explained that more might need to be removed and then he gave me a hard time when I asked if the procedure could be scheduled for a day when I was more prepared. (the answer was yes.) I decided to find another dermatologist and I feel better about advocating for anyone else who may need to search elsewhere for treatment. I hope this helps!

Very friendly staff. They scheduled me the next day. I received a text link to fill out registration. I was taken back on time and saw the PA Michelle. She was very informative and didn't rush through my appointment. After my visit I received a text with my prescriptions that had informative videos about each medication Exceptional patient care!

The front office staff was exceptionally helpful and genuinely wanted to help me when I requested an initial appointment information packet. When I entered the practice for my appointment they were very welcoming and were sure to thank me for my visit. Dr. Gray and his nurse were equally professional and welcoming. I strongly recommend this medical practice.

This was my first experience visiting a dermatologist. I am having issues with thinning hair. Dr Michelle and her assistant were able to quickly diagnose my issue and to give me an immediate treatment plan. They are personable and knowledgeable, and made me feel more calm about the situation I am facing. Top recommendation for sure!

Just moved to the area found Lupton on Google seem to have good reviews. Had a breakout rash so needed to be seen fairly quickly. I was meet with no interest appointment person who did not answer the phone properly and did not ask or care what my emergency was but quick to tell oh we are booked out till Jan. Well first thing to learn is customer service and empathy. Then act like you really do care. Why else would you be in a health care position.

Dr Gray removed a cyst for me. The procedure was very simple & my appointment was scheduled very quickly. The staff was very friendly & I didn't have to wait very long before seen. I highly recommend this office.