Fox Eye Care Group - Beth Harris OD

My eye exam experience was very nice and pleasant! Everyone was so kind and considerate! The wait time was not long. I was able to get my examination and pick out new glasses under 2 hours time. I will definitely recommend you all to others! Thank you for the pleasurable experience today!

Keisha Smith at the Fox Eye Care in Hanes Mall in Greensboro, North Carolina was rude, had an attitude and rushed me during the exam. She flipped the slides too quickly for my eyes to adjust and groaned when I took 'too long.' I left with the wrong prescription. I will be headed to another eye doctor in the future.

Dr. Smith is the BEST Eye Doctor I have seen in years! She is smart and knowledgeable in addition to being so nice! Her team is fantastic as well.

This place is uninformed and simply all about business they don't care about you as a patient or customer quick to rush you off the doc calls having a conversation with you arguing and simply don't have to time to deal with any of your issues, I will never go back there ever, paid for eye exam for nothing and didn't even get contacts or glasses. They need to disclose all the information before they start, all this is new to me I have live 33 years without glasses so I don't know how anything goes and nothing was ever explained.

Although two employees called out of work, the three ladies there made a great effort to keep on schedule. They did a wonderful job and remained friendly and professional under the pressure of being short staffed.

Very friendly staff. I was made to feel very comfortable. Everything was explained to me that I needed to know and I was also given the opportunity to ask questions if needed. I did not feel rushed through or just another number. I would highly recommend them to family and friends.

Appt was at 11am didn't get into pre screen until 1145a then taken back at 1210p and finally get to see the Dr at 1240p. Not a good experience. Staff was nice and friendly but after all these years I have figured out why we are called "patient ", you have to be when you go see a Dr.

The office manager was excellent. She was professional and courteous, which is missing from most professional establishments these days. Dr. Smith is knowledgeable and has an excellent bedside manner. I will recommend Fox Eye Care Group to everyone.

My appointment was scheduled at 4:20. I ended up having to reschedule because I had to leave at 5:45 to pick up my child by 6:00. I was never seen by the dr. At my rescheduled appointment the doctor told me that I will need bifocals by the age 40 & that my eyes are just going to continue to get worse. I know plenty of people 40 & beyond that don't need bifocals including my parents. Regardless of rather or not that's true I thought his overall demeanor was negative & unpleasant.

DO NOT USE THIS OFFICE. They quoted me a price. I questioned them on it because I knew that wasn't how my insurance worked. They assured me I was wrong and they were correct. I allowed them to do the service. Then they billed me an additional $146.80 saying insurance had not paid the rest of the bill. Their mistake, but they want me to pay for it.

Staff was friendly enough, but I did not get a chance to see the doctor. This is an office that even with insurance requires your normal copay, a contact fitting fee even if you only want a prescription. and NOW they are requiring a MANDATORY retinal imaging that will cost an extra $39, even more if you don't have insurance. For an exam that was supposed to cost $40, they were going to charge around $100. Be sure you get clear on all their EXTRA fees before going here. Unethical practices in my opinion! I walked out and won't be back!

Overall friendly staff, doc was attentive and took time w me even though they were pretty busy. Pricey but sweet lady gave me 15.00 off without my coupon I misplaced.

A few months ago I went to Wal mart to buy contacts. Lo and behold my prescription expired two days before. I reduced myself to a child begging for candy. Just let me buy one box. No way man! A yearly exam is 100 bucks. So I threw on the coke bottles for a while. Well the older I get the fatter my face gets and my glasses are irritating my temples.

The only place open on Sat is Fox and they take my insurance. I was determined not to get dilated as I had work to do that day. After being talked into dilation I was talked into buying astigmatism contacts. Sixty bucks/box as opposed to the Wal mart price of 15 dollars for regular acue vue. The bill was 109 bucks.? I have insurance I said. Yes, there is a sitting fee.

What the hell is a sitting fee? So with insurance you are nine bucks higher than Wal mart? O and the promise of the dilation wearing off in an hour took six hours. They did offer me those square plastic sunglasses. Not that old yet. Going back for a FREE follow up exam next Sat. Wish I could tell them what I think of them but Ill just say thank you maam and go to Wal mart next year.