Dr Nicholas P. Guisto III, When I decided to work locum tenens, I thought I would need to sign with multiple locums agencies, but my 1st assignment with Medical Doctor Associates changed my mind. MDA treats me so well, that they are the only agency that I will work with for locums. Once I began with MDA, I did not need to look any further.
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Reviews (2)
Chunyen Liu
Jun 23, 2021
I am a full-time locum tenens physician and I am fortunate that I get to work with CrossCountry (previously known as MDA) because the staff here value you and knows your worth. My experience with CrossCountry, especially my recruiter Jerrelle Cook and his team, has been fabulous. He is prompt, genuine, courteous, and passionate about his work and I highly recommend him/them.
This is the company that if they send me a lifetime worth of their T-shirt, I would wear it all the time and help promote them just so any physician who comes up to me while traveling, shopping, etc, I can tell them how much I recommend this company.
This is the company that if they send me a lifetime worth of their T-shirt, I would wear it all the time and help promote them just so any physician who comes up to me while traveling, shopping, etc, I can tell them how much I recommend this company.
Thomas Helms
Dec 12, 2019
As a provider I cannot stress enough how much you should avoid working for this agency. I'm a CT and vascular surgery PA-C, and I've worked with two other locum tenens agencies and was in negotiations with others. This company is by far the most unprofessional, disorganized and incompetent of any of them, and of any company for which I've ever worked.
To itemize all of the issues I've had with them would take pages, so I'll just list a few: 1) They don't cover lodging and transportation costs, unlike every other locum agency. I was told they only provide "one or the other." 2) I opted for lodging, but one day before my assignment was to start, they still hadn't secured it, forcing me to book my own hotel room and get reimbursed later, which of course came with its own issues.
The original contract they sent me also did not even include language stating that lodging would be covered, and it took several days for them to send another. 3) EVERY SINGLE ONE of my paychecks was inaccurate, and always to my detriment, and then took several days to a week to correct and receive what I was due. There was always a different excuse.
It got to the point that I thought they were doing this intentionally and hoping I wouldn't notice. 4) I had to repeatedly request to get a pay stub. I didn't get my first one until two weeks after I was paid, and they still haven't provided one for my last paycheck. My recruiter/handler is no longer responding to my texts or emails. Update: since posting this, my recruiter's manager and another associate who briefly worked with me contacted me and apologized for all of the issues I'd had, and listened in detail to them.
They assured me that I would be receiving the outstanding amount that I was owed, and explained that my recruiter was new and should have sought guidance rather than plunge ahead blindly and ignore my concerns when she didn't have an answer. They also said she is no longer with the company. That was never my intent, as I was not aware that she was responsible for most if not all of the issues, but I would feel more comfortable working with them again knowing what they told me, so I changed my rating from a 1 to a 3.
To itemize all of the issues I've had with them would take pages, so I'll just list a few: 1) They don't cover lodging and transportation costs, unlike every other locum agency. I was told they only provide "one or the other." 2) I opted for lodging, but one day before my assignment was to start, they still hadn't secured it, forcing me to book my own hotel room and get reimbursed later, which of course came with its own issues.
The original contract they sent me also did not even include language stating that lodging would be covered, and it took several days for them to send another. 3) EVERY SINGLE ONE of my paychecks was inaccurate, and always to my detriment, and then took several days to a week to correct and receive what I was due. There was always a different excuse.
It got to the point that I thought they were doing this intentionally and hoping I wouldn't notice. 4) I had to repeatedly request to get a pay stub. I didn't get my first one until two weeks after I was paid, and they still haven't provided one for my last paycheck. My recruiter/handler is no longer responding to my texts or emails. Update: since posting this, my recruiter's manager and another associate who briefly worked with me contacted me and apologized for all of the issues I'd had, and listened in detail to them.
They assured me that I would be receiving the outstanding amount that I was owed, and explained that my recruiter was new and should have sought guidance rather than plunge ahead blindly and ignore my concerns when she didn't have an answer. They also said she is no longer with the company. That was never my intent, as I was not aware that she was responsible for most if not all of the issues, but I would feel more comfortable working with them again knowing what they told me, so I changed my rating from a 1 to a 3.
