Buffalo Spine & Sports Institute Pc

My Dr's have fought hard with the insurance company for me. They have finally been able to get me where I need to be.pain free. Dr Michael Cicchetti and Dr Meechan have kept my pain manageable and when I have had major flair ups they see me as soon as possible. And Dr Cicchetti assistant, Jared has been great, he is a fighter for his patients. Ok, the front staff isn't what it used to be and trying to call in and actually speak with someone is horrendous, and that is the reason for the 4 stars instead of the 5 stars. Thank you Buffalo Spine and Sport for working hard for me and dealing with my insurance co and with no-fault.

I am an RN with chronic back issues so I have experience dealing with medical offices and Doctors. Buffalo spine and sports has treated me very well over the last couple of years. I fractured 3 vertebrae last August and was treated promptly with transforaminal epidurals. I called and was done in only a day or two. Dr. C and Jarod have been very professional and their therapies have allowed me to continue to work.

It can be frustrating sometimes when you call but that's what happens when staff opt to receive unemployment and an extra 300 $ a week. Just sayin '. If the call is that urgent pop by the office. The desk girls are very helpful and sweet. 5/3. Update : had issues, called and had an appointment a couple of days later. The PA Martina got me in for an injection the next day.

She checked with Dr C. and it was confirmed. Got there early today and didn't even sit down and Jared took me right back. He's totally efficient and scheduled a few more procedures I need. Dr C came in 5 minutes later and procedure was done swiftly and efficiently. I couldn't ask for better staff. They keep me employable as an RN.

If you are serious about making a full recovery after a sports injury then you want Dr. Michael Cicchetti, MD and Connor Smith PT, DPT from Buffalo Spine and Sports Medicine in Williamsville on your team! The care, dedication, encouragement, and focus that I received from both Dr. Mike and Connor was amazing. I have recommended Buffalo Spine and Sports Medicine to my family and friends.

I got referred by my doctor tried to call waited 35 minutes on hold to try and schedule and then the girl got very nasty with me because I didn't have the address of the doctor! Look it up that's your JOB! tells me she don't like my attitude and hung up the phone on me! Unbelievable unprofessional! I can only IMAGINE HOW THE CARE WOULD BE IF THIS IS HOW IT IS BEFORE I EVER GET THERE! DONT WASTE YOUR TIME!

Front desk staff are so rude! Drs are fantastic! No one answers the phone when you are trying to get a script for an MRI, Medication. Was just on hold for 23 minutes. I get to the next in line and got hung up on. Why isn't the experience of the office staff as important of the medical care?

Phone and front desk staff very rude unfriendly, physician assistant Martina very nasty and not considerate of patients needs and not open to listening and fully addressing concerns. Physical therapist Nadia was great, would not recommend this place for absolutely anything else. They are even giving me difficulty when requesting to send my notes to a new provider. Find an Ortho that really cares.

Love the doctors, staff and location. However, 35 minute wait on the phone to talk to someone on a Thursday morning. No possibility of rescheduling a routine appointment until four months out. This facility needs to do better by its patients. Get a phone service or something. Hire another physician to take the overload of people who need help. It's cruel and selfish.

My primary care physician recommends Dr. Percy, at Buffalo Spine and Sports, but after calling today and not having anyone pick up the phone and having to leave a message, with no call back. I will be looking elsewhere. Thank God I came here to read these reviews, considering this is happening with a LOT of patients and people who aren't even patients yet. This is unprofessional, uncalled for, and you should be out of business for this. Has anyone contacted OSHA?

I've had great care over the last 2 years for shoulder pain and lumbar disc herniation. Dr McAdam and Thomas PT have both been great. I've not had any issues with scheduling as others have said. I would recommend.

The provider I seen was perfectly nice. Trying to get ahold of someone and the lack of follow up is disheartening. I sought out care in hopes of getting a rescue medication and learn about curative options. I was told a specialty pharmacy would call me and they never did. I even spoke with the office manager about my concerns and still did not receive any follow up.

Because of the lack of organization in the office, I decided not to move forward with physical therapy. So, now with no trust in the office, and still not having medication I'd say I'm worse off than before I was seen in the office. I'd stay away.