Florida Urogynecology - Jason R Thompson

I had my urodynamic study done today. ms mendy was awesome! she explained everything in much detail. she was so patient. very professional, and courteous. i cannot say enough about this professional! thank you so much you made me feel so comfortable.

I had scheduled an appointment with this office via telephone and they asked that I arrive a half hour early. I happily did that. Shortly after arrival I was called into a patient room where I was screened by questioning and my vital signs being taken. At the end of this I was handed an arbitration agreement to sign stating that if there was malpractice on the doctor's part I would be giving up my legal right to sit in front of a judge/jury and instead would sit with an arbitrartor who would negotiate what they found to be a proper payout etc.

I refused to sign the agreement as it made me uncomfortable and also did not evoke confidence in the doctor that they were asking me to sign one. I was then left in the patient room for an hour. After an hour the doctor came in and stated that she would not see me if I didn't sign the agreement. I lost time off from work and time out of my day due to the office not being upfront with their way of practice.

I can only imagine all the elderly people this clinic takes advantage of because they often don't understand everything they are signing. This doctor's office is dishonest and unprofessional and I would proceed with caution in seeing a doctor who makes you sign away your right to a fair trial in the event something goes wrong!

Very thorough and professional, exactly what you want to feel comfortable!

Theresa and the entire staff are so patient, professional, kind, caring, and considerate. They always make the visit as pleasant as possible and go out of their way to be helpful and establish an effective treatment plan. Highly recommended.

Quick to make appointments and not clear out with you insurance. Did trigger points waste of time and money. Teresa is quick to send you for text without seeing if insurance will cover it. They told me my trigger points would be covered along with pelvic floor rehab for a phone call today they are canceling my appointment and they can't help me. They never asked me if I wanted to pat cat.

So I wasted over a year and half of time and money. Then come to find out they knew the trigger point injections wouldn't work and still proceeded to put me thru it thinking if they did that then my insurance would cover what I needed. But they gave up. I would not come here is a waste of time and money.

More than a bit upset. The staff are great and my PA was very warm and informative and I felt very competent. So no issues with the actual care received at all. My problem is that they had me fill out about a half hour (literally) of very personal information prior to my appointment. Get to the appt. Pay my copay then go over another 20 minutes of questions in the office.

All ready for the appointment, which by the way has taken me years to get up the nerve, only to have the nurse pull out one last form. An arbitration agreement. So basically if anything goes wrong during the course of treatment/surgery regardless if it's a mistake or due to incompetence, me/ my family r not entitled to a jury trial. The nurse tells me it is required in order to be seen and that people who don't sign r usually just looking to sue.

I understand the principle behind this paperwork obviously, and if this had of been included in the original paperwork I may have just been like oh well, but to have this sprung on me at the last minute. I felt was very poor judgment on the behalf of the practice. I signed it because I felt pressured to do so. Now I have an office I really like but can't go back to because I don't feel like I can trust them to be honest.

I have been seeing Dr Thompson for over a year now and he has preformed a few surgeries on me and in office procedures. He is a great Dr and has your best interest in everything he does! He's very caring and listens and makes you feel very comfortable and answers all your questions. Lindsey Mason is also amazing alone with the rest of his staff! I highly recommend him for all your female problems!

Dr Thompson was very thorough in evaluating my situation and then sitting down with me to explain my options. His office staff is very kind, and they do an excellent job at telling you what to expect while doing procedures.

Dr Thompson is the only one who has actually tried to help me. Every other one just prescribed antibiotics as a quick fix, but. Things got to a point that the antibiotics didn't work well any longer. He did tests and worked up a game plan to see if it was going to work. So far so good.