Riley Robert

Great dermatologists. I really like everyone there. The staff and the doctors are great

I have always had a very good experience here seeing (Kyle). I feel that he takes his time with me and then I'm in good hands. The staff is always very friendly as well!

This office should be shot down.they here to rip off people.no doctor in duty only assistance&staff who they don't know what's going on.only collect co pay, ur $ over charge ur insurance and make short appointments to get more $.they make you wait in small room for 45 minutes while they are walking around or talking doing nothing.don't waste ur time to go there.you have a lots of choices.boycott this office.you ll be glad you did.

Lauren and Dr. William Mortensen (sorry if I misspelled the names) were a GREAT help with my condition and visit to their office. To set up an appointment was extremely easy and the visit itself was quick / simple as well. I truly appreciate it and thank you so much. If you're looking for a dermatologist in Reno, NV, I definitely recommend them.

The staff is friendly and helpful. The dermatologist was informative and resolved my skin issues.

Very quick I was diagnosed, scheduled and treated very quick and they were very professional with an awesome bedside manner will definitely go back

I had an appointment with Kyle Machynia, PA yesterday and it was the most efficient doctor visit I've ever had. He did a fantastic job and all of the other staff were friendly and knowledgeable. This business is run with precision and care and I would recommend it to anyone looking for a dermatologist in the Reno/Sparks area.

I strongly recommend you stay away from "Integrated dermatologist". Respect yourself by boycotting them. Like maha, Robby, sal, and other revieweres I had a terrible experience with them. My appointment was at 13:50 I get there at 13:44 because their address location was very hard to find. They said you are 4 minutes late we have to reschedule you.

Per other reviewers, they will normally be using the made-up story "we have surgery". They used the same lie also for me to reject me. No morale no ethics no patient care no common sense. Two receptionists also were rude with me. Respect yourself and don't get involved with their nasty business.

As other reviewers have mentioned, Kyle's bedside manner is subpar. If you want helpful and friendly medical staff I recommend looking elsewhere.

I set an appointment after receiving a reminder "follow up" in the mail. Turns out the return address on their appointment card was incorrect. I'm new to the area so I couldn't remember where they were located - and it's been a few months since I've been there, so I assumed the address on their reminder card was accurate. Of course I went to their old location which made me late for my appointment.

When I called their office to tell them that I was driving around the parking lot trying to find them, she gave me the correct address and said if I came now, she'd get me in before the doctor goes in to surgery. I raced over there by 4:00. When I checked in they were confused about who I was seeing. The women at the front were rude. I was reminded that I was late.

So I reminded them about the wrong address on their card. The women in the office were yelling back and forth at each other across the room about who I was supposed to be seeing. (Dr. Mortenson or the PA). The lady yelling across the back office said I was scheduled with the PA and that he said he was "Done for the day." The most egregious part of this whole situation was how unprofessional and dismissive the front office staff was about this situation. It was embarrassing. I left and I won't be going back.

I had a horrible experience here. I originally had an appointment, and two days before they called because they had to reschedule me. No problem, I rescheduled for the following Thursday. Thursday comes and that morning they call asking to reschedule because they had a cancellation and "the doctor didn't want to wait for me". I explain that I already took the time off of work and I had already been rescheduled once.

They say "okay no problem, I'll let the doctor know and we'll see you at 3:30." I show up at 3:30 and they said they needed to reschedule me for another day because "I didn't show up 15 minutes early". Not only did they never tell me this, but the appt confirmation text also says "your appt is at 3:30, see you then". If you have a condition requiring anything resembling immediate attention, I strongly urge you go somewhere else.

I recently saw Kyle Machynia for a spot on my chest i was really concerned about. He was very professional, knowledgeable and made me feel comfortable. He assured me that it was just a pre cancer and treated it promptly. I felt so much better when I left the office that day. I will definitely go back to office and am actually sending my son there for a new treatments. Kyle is the best!