Edelstein Jeffrey Paul

From the moment you walk through the front door of Dr. Edelstein's office you become aware that you're put at ease instantly. Brandi greets you immediately and the sound of the faux water fall on the wall is amazing! Yes, the normal paperwork is necessary but somehow Brandi makes it feel easy to complete! When test are ordered Dr Edelstein personally ask Brandi to set it up and in addition to any follow up treatments and option. Dr Edelstein in brilliant and methodical in his examination of his patients. You are not a number to him and he addresses all questions without feeling like you're playing beat the clock like at most medical practices nowadays.

This man is the worst plastic surgeon on the face of the earth! He's so unprofessional he's all talk with no results, he performed surgery on my mom's under and upper eyelids, her main concern was her under eyes that look puffy, she went through the whole surgery the whole recovery, she saved money and this is something she has been wanting to do since she was in her 40s and she finally decided to do this for herself!

By six weeks we noticed shes looking exactly the same as she did before surgery (!) so disappointed we made an appointment to talk to him about it. We were certain that he would be unsatisfied himself and he would want to fix it too because this is his reputation and his name and something is very wrong, as it doesn't make sense no matter what for someone to do plastic aesthetic surgery and look the same right?!

So instead he acted as if he doesn't understand what we're talking about he said my mom didn't communicate properly and it's our fault My mother felt humiliated and so disrespected and just a note to Dr. Edelstain when you are the surgeon it's your job to understand what your client wants and I'm pretty sure that when anybody comes in for plastic surgery their goal is not to come out looking the same.

He is such a disappointment and my mother that finally decided to do something nice for herself is absolutely crushed that now he wants to charge her money to fix his horrible mistake How can we trust him again? Nobody should!

Went in for a consultation and ended up with a $200+ bill in the mail a few months later. A big chunk of that was from him taking 2 or 3 pictures of my eyes on his digital camera, which took seconds. Another big charge for a 'visual eye test', which was him waving a stick around in front of a black sheet inside a closet, and stopping when he wanted me to say I couldn't see. Sketchy much?

I have been routinely seeing Dr. Jeffery Edelstein since my brain tumor surgery in 2017. I can recommend him and his staff with full confidence! He has performed several reconstructive surgeries on me and continues to help me with botox injections to minimize the effects of the resulting facial paralysis. I also recommend his office staff. So helpful and friendly and non judgmental! Choose Dr. E! You won't regret it!

Very unprofessional. Really really poor services from the doctor. Front staff was great though.

I have had two cosmetic eyelifts performed by Dr. Edelstein; the first one 16 years ago and the second one just recently. Both times the results were totally consistent with the established goal, and I could not be more satisfied. Additionally, he still employs the same office staff ( Brandi) from 16 years ago. Needless to say that is a rare find these days, as it also reflects very favorably on any business.

I saw this Dr. for 8 months or so for an ongoing issue. He is considered very good in his field, which although I don't dispute, doesn't allow him to be rude, angry, and a very unpleasant Dr to work with. The office staff is pleasant enough, but I was not billed anything for the 8 months then received one that was kind of a lot. My? why not bill me regularly and not surprise a patient like that. Appointments were changed frequently, called can you come earlier, change dates, etc.

I actually had a printout for an appt. time, showed up, waited well over an hour, then was informed oh.we changed that appt.oops forgot to let you know. Although the procedure he did, did not have a satisfactory outcome and I am totally unhappy with results, the recovery and the surgical facility were perfect. My procedure was not cosmetic,

The least professional and least personable doctor I have ever been to. He walked into the exam room on his cell phone, then changed his mind and walked back out again, only to walk back in later while still on the phone. Scribbled what his plan was on a piece of paper and didn't explain anything well. He charges you for things without telling you during your consultation: over a hundred dollars for a visual field test, which consisted of him waving a stick around in what looked like a converted closet (other places actually have machines for this), and another hundred dollars for photos which was him basically taking two or three pictures on a personal camera.

So many other things wrong with my appointment: he doesn't close the exam room doors, I got to hear all about the people next door wanting to get their son double eyelid surgery; his front staff never called me back with a response from my insurance; and a lot of other stuff I won't get into. Please don't be fooled by his other reviews and his fancy website. I cannot implore you to go somewhere else enough.

Amazing doctor. Two of my sons see him and he is absolutely an expert, can deal with unusual things, performs surgeries really well, is patient and explains things well without being condescending. He is super down to earth while also being an excellent professional. He is very prompt. Also, his office staff are great, super friendly and competent, never had any issues with scheduling or billing at all. The office itself is also very nice with a comfortable and elegant waiting area. Seriously, you won't find a better eye surgeon anywhere.

I had a great experience! I had a blepharoplasty done over 14 years ago. Under my eyes my skin became very drippy. I looked exhausted all the time. Dr. Edelstein was meticulous in getting it just right. I feel I look 10 years younger. I was recommended to him from a friend that had her upper and lower lids done. She had done her research decided to go with him.

She looks fantastic! I would highly recommend him. His office staff is professional friendly and fun. I plan on going back in a year or two to have my upper lids done. You can't beat his work!

If we could give zero stars we would. Dr. E was shockingly condescending and arrogant. We came for a second opinion for our son's congenital condition and were horrified at his "bedside manner." In addition to not reviewing our son's case prior to the visit, which made the appointment a waste of time, he also neglected to see clearly on the paperwork our son has special needs and treated him poorly, becoming irritated at our son for being afraid of the examination.

He spoke to us as though we had no idea about our son's condition which is frustrating after 13 years of being very on-top of his care since birth. I ended up having to leave the room before I said something I'd regret. ws dad stayed to finish the appointment. We've never felt so uncomfortable and treated more poorly by a doctor. And that's saying something after 13 years of various surgeons over the years.

We will never recommend him to our community of parents who's children also have ocular conditions. I do want to say, after a little push back from his office staff at our complaint, they did ultimately make it right for us and removed the charge for our visit. For that, his staff gets props.

This doctor was literally an answered prayer. My husband was in a great deal of pain and needed an enucleation, his doctor wanted him to wait over a month. I called this doctor he saw him one day and performed surgery the next. We already had all the medical records and clearances he needed, and he got it done. I I just want to share that we are very grateful to this man, he acknowledged my husband's pain, he understood the urgency, he had compassion. That is what a good doctor does. Thank you Dr. Edelstein, God bless you! Thanks also to Brandy, for all of your understanding and hard work.

About a month ago I started experienced burning eyes and it would start around 10:00 am and burn throughout the day. I went to my Optometrist and he said I had severe dry eyes and recommended a couple of procedures in his office, which aren't covered by insurance; however, the pain was so bad I was willing to try anything. He also started me on steroid eye drops along with artificial tears.

His office staff encouraged me to buy a warming eye mask ($60) to use nightly and a $50 bottle of Omega 3. None of that helped, my eyes continued to burn daily and it was affecting my ability to work and I would become really cranky from the discomfort. I was extremely light sensitive.thank goodness I decided to go see Dr. Edelstein. He told to stop everything I was doing and he had a more simplistic approach.

He put me on a simple regime which I started that evening and it has been a week now with no burning. I am so thankful to Dr. Edelstein. His office staff are very personable and professional and I would highly recommend this office for any eye issues you might be experiencing.

Thoughtful conservative treatment. Friendly staff. Everyone is very helpful. Patients feel they are old friends. Dr. Edelstein explains everything in detail and makes sure the patient understands.

I have dry eyes on top of seasonal allergies. He prescribed just the right drops and treatment plan to treat both effectively.

I was referred here by my surgeon at MD Anderson. I had nerve damage following cancer in my neck which caused my eyelid to droop. It threw me off at first how quickly he worked, but he gets the job done! On the say of my eyelid surgery he was very caring and explained everything. I had an insurance issue come up the day before surgery and his staff was so helpful and amazing!

Everything was straightened out. I am very pleased with the results and the entire office staff. I would recommend him, and I let my surgeon know how happy I was with him as well.